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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
121
value
12
shipping
12
returns
7
quality
689
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Überzeugt!
January 4, 2025

Trotz des hohen Bestellaufkommens zu Weihnachten wurde angemessen auf meine Anfrage zum Versand geantwortet, pünktlich und in sehr guter Qualität geliefert. Danke dafür.

Date of experience: December 24, 2024
Germany
1 review
0 helpful votes
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Super
January 4, 2025

Artikel kam zum versprochenen Zeitpunkt an. Qualität ist gut

Date of experience: December 21, 2024
Germany
1 review
0 helpful votes
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Falsche Koordinaten
January 3, 2025

Habe Koordinaten eingegeben, um eine gewisse Stelle zu finden. Falsche sind aufgedruckt. Als Weihnachtsgeschenk total in die Hose gegangen!

Date of experience: December 24, 2024
France
1 review
0 helpful votes
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Sentiment
January 3, 2025

J'ai été totalement ravi et satisfait. Bonne expérience.

Date of experience: December 24, 2024
NL
1 review
0 helpful votes
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Mooi gedetailleerd afgedrukt. Bij de levering bleek de lijst beschadigd maar dit werd netjes opgelost. Goede service!

Date of experience: December 24, 2024
NL
1 review
0 helpful votes
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Geweldig
January 3, 2025

Dit was een kerst cadeau voor mijn baas.
Hij is er erg blij mee.
Bedankt.

Date of experience: December 24, 2024
Italy
1 review
0 helpful votes
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Pienamente soddisfatto
January 3, 2025

Ho acquistato il puzzle personalizzato, ottimo come idea regalo, davvero molto apprezzato.
Tempi di consegna veloci

Date of experience: December 24, 2024
NL
1 review
0 helpful votes
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Valt tegen!
January 3, 2025

Goedkope lijst van plastic, de poster past niet en zit er helemaal gebobbeld in en dat voor 89 euro!

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Italy
1 review
0 helpful votes
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Impressive but
January 3, 2025

The pointer was missing from final product so impressed by the quality but disappointed got the mistake

Date of experience: December 24, 2024
France
1 review
0 helpful votes
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Bonjour,pour l'instant rien à dire j'attends le retour des personnes à qui je vais l'offrir mais je ne doute pas qu'ils vont être content. Bonne journée et bonnes fêtes de fin d'année à vous tous 😊💓

Date of experience: December 24, 2024
France
1 review
0 helpful votes
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Parfait
January 3, 2025

Bonne qualité, livré rapidement, site intuitif, très bonne expérience

Date of experience: December 24, 2024
Austria
1 review
0 helpful votes
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Wunderschön, ganz Toll!
January 3, 2025

Sehr groß und gute Qualität - wirklich originielle Stadtkarte. Die Klammern beim Bild waren nicht schön geschlossen oder unter der Holzplatte - aber alles noch in Ordnung. In allem finde ich es perfekt und empfehlenswert!

Date of experience: December 24, 2024
France
1 review
0 helpful votes
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Impeccable
January 3, 2025

Tout a été parfait et beau cadeau en perspective.
Plus qu à attendre pour l offrir.

Date of experience: December 24, 2024
Belgium
1 review
0 helpful votes
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Très chouette expérience
January 3, 2025

Site très bien organisé. Très bon suivi par mail de l'évolution de la commande. Arrive à temps malgré le risque de $#*! dont la société m'a informé donc je suis trop contente 🥰

Date of experience: December 24, 2024
Italy
1 review
0 helpful votes
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Perfetto problem solving
January 3, 2025

Perfetta ho avuto dei problemi di spedizioni e l' assistenza ha risolto tutto. Grazie mille

Date of experience: December 24, 2024
Belgium
1 review
0 helpful votes
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Helemaal ons ding
January 3, 2025

Klantvriendelijk, goede service, product komt overeen met de foto's op website. Super!

Date of experience: December 24, 2024
Germany
1 review
0 helpful votes
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Schnelle Lieferung!
January 2, 2025

Schnelle Lieferung. Das Bild kam einen Tag vor dem angekündigten Liefertermin und das, in der Weihnachtszeit. Vielen Dank dafür.

Date of experience: December 23, 2024
Italy
1 review
0 helpful votes
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Ottima idea regalo o idea arredo
January 2, 2025

Facile, intuitivo e di veloce realizzazione. Bei prodotti e spedizione come da previsioni

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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Produit parfait
January 2, 2025

Aucun problème RAS livraison reçus à temp pour Noël parfait

Date of experience: December 23, 2024
France
1 review
0 helpful votes
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Très joli
January 2, 2025

Facilité sur le site, expédition impeccable beau cadeau, surprenant

Date of experience: December 23, 2024