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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
690
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
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Come lo immaginavo.
February 3, 2025

Molto positiva, come lo immaginavo. Lo consiglio come servizio.

Date of experience: January 24, 2025
Italy
1 review
0 helpful votes
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Stupendo
February 3, 2025

Idea bellissima realizzata da Momenterie, nel mio caso specifico ho creato le coordinate del nostro primo incontro. Prodotto ben fatto con belle cornici. Consigliato!

Date of experience: January 24, 2025
Italy
1 review
0 helpful votes
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Poster tagliato
February 3, 2025

La grafica e' stupenda.
Purtroppo però e' tagliata la carta quindi il tutto ha rovinato l' immagine laterale
Sono molto rammaricata

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2025
Noemi A. Momenterie Rep
over a year old

Dear Francesa,

Thank you for your review! We are very sorry that your order arrived damaged! We already tried to contact you via Email and would love to find a good solution with you. We are looking forward to hearing back from you!

Best,
Momenterie Team

Germany
1 review
0 helpful votes
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Tolles Produkt
February 3, 2025

Wir sind begeistert. Die Farben sind toll und dass Puzzle ist leicht einzustecken

Date of experience: January 24, 2025
France
1 review
0 helpful votes
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Tip top
February 3, 2025

Commande du produit facile, contact par mail parfait. Délais de livraison top. Rien a redire, je suis satisfaite de mon achat

Date of experience: January 24, 2025
Italy
1 review
0 helpful votes
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Regalo unico
February 2, 2025

Rifarei subito un secondo acquisto. Ricevuto in tempi brevissimi e il prodotto è di qualità.

Date of experience: January 23, 2025
NL
1 review
0 helpful votes
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Top
February 2, 2025

Snelle levering, netjes verpakt, makkelijk te bestellen.

Date of experience: January 23, 2025
NL
1 review
0 helpful votes
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Mooi cadeau
February 2, 2025

Snel gemaakt en besteld voor een nette prijs, we zijn er blij mee

Date of experience: January 23, 2025
Germany
1 review
0 helpful votes
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Toller Service
February 2, 2025

Wir sind sehr zufrieden mit dem Shop, haben das erste mal dort bestellt und nicht bereut.

Date of experience: January 23, 2025
Germany
1 review
0 helpful votes
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Zum 65sten Geburtstag 🎁
February 2, 2025

Ich bin mit dem Bild sehr glücklich. Mein Mann hat sich sehr darüber gefreut. 💝
Ein Stern weniger gibt es für- aus meiner Sicht- das nicht unbedingt perfekte Verhältnis von Preis-Leistung 😊
Nichtsdestotrotz reicht es für 4 zufriedene Sterne!
Liebe Grüße
Corinne

Date of experience: January 23, 2025
France
1 review
0 helpful votes
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Couleur
February 2, 2025

Attention aux couleurs, les noirs sont moins intense qu'il n'y paraît.

Date of experience: January 23, 2025
France
1 review
0 helpful votes
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Perfect
February 2, 2025

Le tableau est magnifique, conforme à la commande, livraison tres rapide. Le conditionnement est top.

Date of experience: January 23, 2025
Italy
1 review
0 helpful votes
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Fantastico
February 2, 2025

Abbastanza soddisfatto, lo consiglio, specialmente se si vuole lasciare a bocca aperta l'altra metà

Date of experience: January 23, 2025
France
1 review
0 helpful votes
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Bonne expérience
February 2, 2025

Colis bien soigné, envoi un peu plus long que prévu en revanche

Date of experience: January 23, 2025
NL
1 review
0 helpful votes
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Heel mooi ook super snelle levering
February 1, 2025

Ik was verrast over de snelle levering alleen kreeg ik het product beschadigd. (Schuld van postservice)Binnen een week kreeg ik een nieuwe exemplaar gratis toegezonden die was wel oke en onbeschadigd. Dank voor de snelle service.

Date of experience: February 1, 2025
France
1 review
0 helpful votes
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Au top
February 1, 2025

Rapide et qualité et satisfait pour ma part très content de cet achat

Date of experience: January 22, 2025
Germany
1 review
0 helpful votes
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Wunderschön
February 1, 2025

Bestellung und Lieferung haben super geklappt.Qualität sehr gut

Date of experience: January 22, 2025
Belgium
1 review
0 helpful votes
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Très beau et envoi rapide
February 1, 2025

Reçu dans la semaine de la commande. Bien emballé. Confirme à la commande passée

Date of experience: January 22, 2025
Germany
1 review
0 helpful votes
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Tolles Puzzle
February 1, 2025

Toller und schneller Service. Sehr gute Verpackung. Allein das Cover ist schon sehr schön. Freue mich schon es zu verschenken.

Date of experience: January 22, 2025
NL
1 review
0 helpful votes
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Mooi statement
February 1, 2025

Veel keuze kwa kleur en mogelijkheden jammer dat er niet meer keuze is voor lijsten op passe-partout

Date of experience: January 22, 2025