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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
692
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

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Italy
1 review
0 helpful votes
Follow Mariaclara V.
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Tutto perfetto, dall'ordine alla consegna, nonostante la pioggia pacco intatto
Grazie

Date of experience: April 17, 2025
Germany
1 review
0 helpful votes
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Good shopping experience
April 27, 2025

It was easy to pick and select the option that I want. I didn't suffer in understanding the different options and what they refer too.

Date of experience: April 17, 2025
Italy
1 review
0 helpful votes
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Perfetto
April 24, 2025

Sono stati veloci per la consegna dell'ordine, la piantina che ho ordinato mi è piaciuta moltissimo.

Date of experience: April 14, 2025
France
1 review
0 helpful votes
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City Map
April 24, 2025

Je suis tout à fait satisfaite de cette commande. Cette carte de région personnalisée est un très bon concept. La réalisation est parfaite, et l'équipe commerciale est à l'écoute. De plus, la livraison a été rapide. Je recommande cette entreprise, et je commanderai d'aitres produits.

Date of experience: April 14, 2025
Italy
1 review
1 helpful vote
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Perfect!
April 24, 2025
Updated review

Thanks for your perfect product and speedy service. Is my secondo time with you and i'm very happy to have discovered your site

Date of experience: April 14, 2025

Una piccola azienda efficiente e attenta al cliente
December 28, 2024
Previous review

Ho ricevuto continui messaggi che mi informavano dello stati del mio ordine. Anche un omaggio per via del ritardo nella spedizione. Di sicuro sanno mettere il cliente al centro.

Date of experience: December 17, 2024
Italy
1 review
0 helpful votes
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Molto bello
April 24, 2025

Semplice e carino, mi piacciono molto i colori, la grandezza perfetta.

Date of experience: April 14, 2025
Germany
1 review
0 helpful votes
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I Like it
April 23, 2025

Good quality for a pleasent Price. Fast delivery Not over three days. I am suprised. All well arrived.

Date of experience: April 13, 2025
NL
1 review
0 helpful votes
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Ontzettend mooi product
April 22, 2025

Voor het eerst daar gekocht.
Heel mooi product, eenvoudig te kiezen en veel opties mogelijk. Snel geleverd, goed verpakt.

Date of experience: April 11, 2025
France
1 review
0 helpful votes
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Merci beaucoup
April 21, 2025

Merci beaucoup. Nous avons rencontré un problème lors de la réception du colis qui a été abîmé durant le transport. Nous remercions l'équipe d'avoir été très réactif et nous a renvoyé le produit, reçu ce jour en parfait état. Cadeau sauvé. Merci pour la qualité et le professionnalisme.

Date of experience: April 11, 2025
Germany
1 review
0 helpful votes
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Ware kam beschädigt an.
April 21, 2025

Keine Qualitätssicherung. Ware wird beschädigt verschickt und man verlangt den vollen Preis.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2025
Italy
1 review
0 helpful votes
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Tutto ottimo!
April 21, 2025

Il sito si presenta molto bene e ben dettagliato, ti danno delle belle opzioni di personalizzazione. I tempi di consegna sono molto veloci, la data di consegna é stata rispettata in pieno! Nulla di negativo da dire! Sono molto scettico sugli acquisti online in siti che non conosco… ma data l'esperienza attuale acquisterò nuovamente in seguito! CONSIGLIATISSIMO E AFFIDABILE!

Date of experience: April 11, 2025
NL
1 review
0 helpful votes
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Looks great
April 21, 2025

Product is good quality, quick delivery. Great experience.

Date of experience: April 11, 2025
NL
1 review
0 helpful votes
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Super!
April 20, 2025

Date of experience doesn't work.
It was on 10th april 2025. When I use the calendar he gives 4-10-2025

Date of experience: April 10, 2025
Italy
1 review
0 helpful votes
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Map
April 19, 2025

The site is very clear and intuitive and creating my map was very easy.
Careful email relationship with the customer; very fast delivery times.

Date of experience: April 9, 2025
Germany
1 review
0 helpful votes
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Richtig schlecht
April 19, 2025

Sehr enttäuschend. Es ist ein Erdball ohne genaue Markierung. Die Daten stehen unten aber es könnte jede Seite der Erde abgebildet sein. Sehr teuer und miese Leistung. Wollte es verschenken aber es ist so peinlich dass ich es wegwerfe und was anderes kaufe.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 9, 2025
Germany
1 review
0 helpful votes
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Immer wieder gerne
April 18, 2025

Hochwertige Verpackung, schnelle Lieferung. Bestellung entspricht den Erwartungen voll und ganz!

Date of experience: April 8, 2025
Austria
1 review
0 helpful votes
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Rundum glücklich
April 18, 2025

Die seite ist einfach zu bedienen, alle Fragen werden schnell und gut beantwortet, einfach alles super!

Date of experience: April 8, 2025
France
1 review
0 helpful votes
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Super expérience
April 18, 2025

Le site est TOP, facile à utiliser et les produits très réussis.
Je suis fan et je recommande vivement!

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Eccellente! Benutzer freundliche Seite und schnelle Lieferung.

Date of experience: April 8, 2025
NL
1 review
0 helpful votes
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Nice personal maps
April 18, 2025

Just a good experience to buy something that have a meaning for that person.

Date of experience: April 7, 2025