Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Momenterie

Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Momenterie?
grey stargrey stargrey stargrey stargrey star

Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
692
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Jens T.
Unfollow Jens T.
Share Review
Report Review

Super
May 13, 2025

Kam wir angegeben. Gute Qualität. Sehr schönes Geschenk, würde wieder bestellen

Date of experience: May 3, 2025
Germany
1 review
1 helpful vote
Follow Christa N.
Unfollow Christa N.
Share Review
Report Review

False Address
May 13, 2025

It's not the exactly position, the street is on the other side of the autobahn

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2025
NL
1 review
0 helpful votes
Follow Kiki G.
Unfollow Kiki G.
Share Review
Report Review

Good
May 11, 2025

Mooie ontwerpmogelijkheden, duidelijk over levertijd. Helemaal tevreden

Date of experience: May 1, 2025
Italy
1 review
0 helpful votes
Follow Franky F.
Unfollow Franky F.
Share Review
Report Review

Regalo di anniversario
May 10, 2025

Un regalo di anniversario speciale, da realizzare insieme un pezzetto alla volta.

Date of experience: April 30, 2025
Germany
1 review
0 helpful votes
Follow Lina S.
Unfollow Lina S.
Share Review
Report Review

Very good Quality
May 10, 2025

The price is very good for the quality that you get. The picture has been delivered safely and pretty fast.

Date of experience: April 30, 2025
NL
1 review
0 helpful votes
Follow Eva P.
Unfollow Eva P.
Share Review
Report Review

Fast and good quality
May 9, 2025

Product as expected and it looks good. Good communication via email and fast enough delivery for me.

Date of experience: April 29, 2025
Italy
1 review
0 helpful votes
Follow Marco T.
Unfollow Marco T.
Share Review
Report Review

Niente male
May 9, 2025

Niente male ma l'immagine del puzzle non è completamente identico all'immagine inviata da me in quanto nella parte dei bordi sono sfuocate e immagine doppia

Date of experience: April 29, 2025
Germany
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Gute Verarbeitung, schnelle Lieferung 😊.
Alles so wie es sein sollte, bin begeistert und würde wieder bestellen.

Date of experience: April 28, 2025
Germany
1 review
0 helpful votes
Follow Heidi O.
Unfollow Heidi O.
Share Review
Report Review

Tolle Geschenkidee!
May 7, 2025

Einfacher Bestellvorgang, blitzschnelle Lieferung, aus meiner Sicht sehr empfehlenswert.

Date of experience: April 27, 2025
Germany
1 review
0 helpful votes
Follow Doerthe T.
Unfollow Doerthe T.
Share Review
Report Review

Unkompliziert
May 6, 2025

Alles vertändlich beschrieben, einfache sprache, schnelle und zuverlässige lieferung

Date of experience: April 24, 2025
Italy
1 review
0 helpful votes
Follow Fra D.
Unfollow Fra D.
Share Review
Report Review

Ottimo 5 stelle meritatissime
May 5, 2025

Perfetto. Spedizione celere e ben gestita. Ottimo sotto tutti i punti di vista. Regalo apprezzatissimo!

Date of experience: April 25, 2025
France
1 review
0 helpful votes
Follow Solene S.
Unfollow Solene S.
Share Review
Report Review

BIEN
May 4, 2025

Bien reçu, compter une bonne semaine pour la livraison, bien emballé, bien protégé,

Date of experience: April 24, 2025
Germany
1 review
0 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Share Review
Report Review

Geht..
May 4, 2025

Also für den preis möchte man eigentlich schon verlangen das die puzzle teile nicht eingerissen sind

Date of experience: April 24, 2025
Belgium
1 review
0 helpful votes
Follow Rachel P.
Unfollow Rachel P.
Share Review
Report Review

Mieux qu'une photo
May 4, 2025

Top livraison rapide Désign magnifique et super qualité photo

Date of experience: April 24, 2025
Austria
1 review
0 helpful votes
Follow Frederic J.
Unfollow Frederic J.
Share Review
Report Review

.
May 3, 2025

...

Date of experience: April 23, 2025
NL
1 review
0 helpful votes
Follow Jeffrey B.
Unfollow Jeffrey B.
Share Review
Report Review

Easy platform, nice product
May 2, 2025

Easy to use website/platform with beautiful designs. However, at delivery bottom right corner was damaged.

Date of experience: April 22, 2025
Germany
1 review
0 helpful votes
Follow Claudia I.
Unfollow Claudia I.
Share Review
Report Review

Beautiful
April 27, 2025

Great product, fast delivery, definitely recommended. Would buy again.

Date of experience: April 17, 2025
Germany
1 review
0 helpful votes
Follow Silvia S.
Unfollow Silvia S.
Share Review
Report Review

Alles perfekt, besser geht nicht.
April 27, 2025

Mega schnelle Lieferung, perfekter Service und super schöne Ware.
Absolut empfehlenswert und jederzeit wieder.

Date of experience: April 17, 2025
Italy
1 review
0 helpful votes
Follow Simona B.
Unfollow Simona B.
Share Review
Report Review

Wow
April 27, 2025

Consegna rapidissima! Regalo che immagino sarà molto apprezzato!

Date of experience: April 17, 2025
Italy
1 review
0 helpful votes
Follow Mariaclara V.
Unfollow Mariaclara V.
Share Review
Report Review

Tutto perfetto, dall'ordine alla consegna, nonostante la pioggia pacco intatto
Grazie

Date of experience: April 17, 2025