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Momenterie

4.6

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
694
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

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Italy
1 review
0 helpful votes
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Meglio del previsto
January 8, 2026

Facile l'acquisto, facile il caricamento della foto, prodotto arrivato velocemente e perfettamente confezionato

Date of experience: December 29, 2025
France
1 review
0 helpful votes
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Excellent site
January 8, 2026

Après avoir choisi mon modèle avec un choix d'option de personnalisation, j'ai passé commande et payé par pay pal, j'ai reçu de suite la confirmation de ma commande avec un délai pour revenir sur mon choix si jamais j'ai détecté une erreur avant impression, passé ce délai ma commande était prête à être expédiée, je l'ai reçu le lendemain avec un suivi colissimo, mon affiche est arrivée bien emballée, elle est de super qualité.

Date of experience: December 29, 2025
Germany
1 review
0 helpful votes
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Toller Service
January 8, 2026

Bei meiner Bestellung fehlte zunächst ein Anhänger. Anstandslos wurde ein Ersatz geschickt und kam sogar noch vor Weihnachten an. Wir sind sehr zufrieden.

Date of experience: December 29, 2025
Italy
1 review
0 helpful votes
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Migliorare il packaging!
January 8, 2026

Su qualità dell'articolo, tempi spedizione/consegna…nulla da dire!
Tuttavia, l'articolo è arrivato danneggiato in quanto il packaging non l'ha protetto abbastanza. Vi consiglio di migliorare su quest'aspetto! Ringrazio di cuore il servizio clienti per aver poi risolto il problema in modo celere.

Date of experience: December 21, 2025
France
1 review
0 helpful votes
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Malgré un adressage farfelu dont je pense le transporteur responsable, Momenterie m'a renvoyé ma commande au plus vite. Elle a pu finir sous le sapin de Noël! Merci au service commercial de sa réactivité et des solutions de remplacement proposées.

Date of experience: December 28, 2025
France
1 review
0 helpful votes
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Exceptionnel
January 7, 2026

J ai ete emue lorsque j ai decouvert le tableau. Il est magnifique. Vous permettez de faire perdurer les souvenirs et les lieux qui sont chers à notre coeur. Merci!

Date of experience: December 28, 2025
France
1 review
0 helpful votes
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Souvenir ému parfaitement imagé
January 7, 2026

Simple, précis, rapide!
Un grand choix
Fidèle à la commande

Date of experience: December 28, 2025
France
1 review
0 helpful votes
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Un très beau produit
January 7, 2026

J'ai commandé 2 très beaux puzzles qui ont ravi leurs destinataires. J'attends de voir le résultat, mais la présentation est top, dans une jolie boîte, et les pièce de qualité.

Date of experience: December 28, 2025
Germany
1 review
0 helpful votes
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Absolut top
January 7, 2026

Die Bestellung besteht durch absolut super Qualität. Der Versand war mehrere Tage schneller als gedacht und angegeben absolut empfehlenswert. Gerne wieder.

Date of experience: December 28, 2025
NL
1 review
0 helpful votes
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Mooie producten en makkelijk te bestellen

Date of experience: December 28, 2025
NL
1 review
0 helpful votes
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Aanrader!
January 7, 2026

Het was even spannend of mijn pakketje optijd zou zijn. Kreeg een hele nette email. En heel vriendelijk. Hele fijne en goede service!

Kwaliteit van de poster is heel goed.

Date of experience: December 28, 2025
Belgium
1 review
0 helpful votes
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Prima
January 7, 2026

Ondanks drukke periode toch behoorlijk snelle en correcte levering.

Date of experience: December 28, 2025
Italy
1 review
0 helpful votes
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Ottimo ricordo
January 7, 2026

Ha fatto piangere mia moglie. Bel ricordo

Date of experience: December 28, 2025
Germany
1 review
0 helpful votes
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Ich hatte am Freitag, den 19. Dezember bestellt und hätte nie gedacht, dass diese Bestellung noch vor Weihnachten eintrifft. Ich war extrem positiv überrascht, dass ich bereits am Wochenende eine Nachricht erhielt, dass die Bestellung abgeschlossen isei und DHL übergeben werde und tatsächlich traf sie an Heiligabend ein und ich konnte das gelungene Bild noch unter den Weihnachtsbaum legen. Vielen Dank dafür!

Date of experience: December 28, 2025
NL
1 review
0 helpful votes
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Fijne website en snelle bezorging
January 7, 2026

De website is overzichtelijk en makkelijke, en binnen 3 dagen is je product bezorgd

Date of experience: December 28, 2025
Italy
1 review
0 helpful votes
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Ottima assistenza.
January 7, 2026

Spedizione veloce. Purtroppo il pacco è arrivato danneggiato a causa della poca attenzione del corriere. Contattata l'assistenza mi viene spedito nuovamente l'articolo a titolo gratuito e in tempi brevissimi in un imballaggio più sicuro. Molto soddisfatto.

Date of experience: December 28, 2025
Germany
1 review
0 helpful votes
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Zufrieden
January 6, 2026

Lieferung schnell, Ergebnis der Liefering erschtaunlich gut, Bilder sind super.

Date of experience: December 27, 2025
Belgium
1 review
0 helpful votes
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Jammer
January 6, 2026

Kader beschadigd toegekomen, ze gingen een nieuwe verzenden maar niks meer van gehoord. Jammer!

Date of experience: December 27, 2025
France
1 review
0 helpful votes
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Commande et envoi rapides!
January 6, 2026

Commande en ligne facile et envoi rapide, merci et bravo!

Date of experience: December 17, 2025
NL
1 review
0 helpful votes
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Een mooie verrassing.
January 6, 2026

Een snelle levering en een mooie kwaliteit.

Date of experience: December 27, 2025