Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Momenterie

Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Momenterie?
grey stargrey stargrey stargrey stargrey star

Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
694
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow Natascia P.
Unfollow Natascia P.
Share Review
Report Review

Meraviglioso
January 11, 2026

Ogni richiesta è stata rispettata. Precisi e puntuali

Date of experience: January 1, 2026
France
1 review
0 helpful votes
Follow Jen C.
Unfollow Jen C.
Share Review
Report Review

Je recommande
January 10, 2026

Très bon produit
Cadeau original à faire
Bonne qualité et très professionnel

Date of experience: December 31, 2025
Belgium
1 review
0 helpful votes
Follow Caroline V.
Unfollow Caroline V.
Share Review
Report Review

Qualité superbe!
January 10, 2026

Super content de notre achat! Envoi du colis très rapide et soigneusement emballé! Article super, de bonne qualité.

Date of experience: December 24, 2025
Austria
1 review
0 helpful votes
Follow Anna A.
Unfollow Anna A.
Share Review
Report Review

Unkomplizierte Abwicklung
January 10, 2026

Schnelle, unkomplizierte und sorgfältige Abwicklung meines Auftrags.

Date of experience: December 24, 2025
France
1 review
0 helpful votes
Follow Jenni M.
Unfollow Jenni M.
Share Review
Report Review

Conquise
January 10, 2026

Prix correct. Envoi rapide et soigné. Choix vaste. Ajout de texte personnalisé. Je suis vraiment contente d'avoir choisi Momenterie pour faire mon cadeau, j'ai vu des larmes dans ses yeux lors de l'ouverture!

Date of experience: December 31, 2025
France
1 review
0 helpful votes
Follow Amandine M.
Unfollow Amandine M.
Share Review
Report Review

Parfait
January 9, 2026

Envoie rapide, site fluide, super pour offrir ou pour se faire plaisir

Date of experience: December 28, 2025
Germany
1 review
0 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

Alles unkompliziert und schnell
January 9, 2026

Hat alles gut geklappt, sehr schnelle Lieferung trotz Weihnachtszeit

Date of experience: December 17, 2025
Germany
1 review
0 helpful votes
Follow Kerstin S.
Unfollow Kerstin S.
Share Review
Report Review

Super einzigartige Produkte!
January 9, 2026

Super einzigartige Produkte! Blitzgravur!
Perfekt!

Date of experience: December 30, 2025
NL
1 review
0 helpful votes
Follow Joren R.
Unfollow Joren R.
Share Review
Report Review

Positieve ervaring
January 9, 2026

Snel, correct en goed bereikbaar bij vragen. Ik kreeg de eerste keer een beschadigd product geleverd, helaas door transport ondanks de breekbaar sticker. Contact opgenomen en vrijwel direct reactie gekregen dat er een andere werd verzonden. Erg content met dit bedrijf en ga hier zeker nog een keer bestellen.

Date of experience: December 22, 2025
France
1 review
0 helpful votes
Follow Sophie B.
Unfollow Sophie B.
Share Review
Report Review

Contente de l'achat
January 9, 2026

Tout a été parfait. Seul bémol est le manque de message du transporteur sur son jour de passage pour faciliter ma disponibilité pour la réception.

Date of experience: December 30, 2025
Italy
1 review
0 helpful votes
Follow Agnese M.
Unfollow Agnese M.
Share Review
Report Review

Molto soddisfatta
January 9, 2026

Grazie, sono riuscita a fare un regalo dedicato!

Date of experience: December 30, 2025
Germany
1 review
0 helpful votes
Follow Veronika M.
Unfollow Veronika M.
Share Review
Report Review

Tolle Geschenkidee
January 9, 2026

Es war einfach das Bild zu erstellen, alles sehr gut erklärt. Sehr schneller Versand.
Mein Druck war durch DHL beschädigt. Ein kurzer email Kontakt und Fotos hochladen, absolut komplikationsloser Ersatz zugesandt bekommen.
Alles rechtzeitig zum Fest.
Vielen Dank. Gerne wieder.

Date of experience: December 30, 2025
Germany
1 review
0 helpful votes
Follow Michaela W.
Unfollow Michaela W.
Share Review
Report Review

Geschenk mit Herz
January 8, 2026

Super Qualität, schnelle Produktion und Versand. Mein Mann war sehr gerührt. Würde ich jederzeit weiterempfehlen.

Date of experience: December 24, 2025
Italy
1 review
0 helpful votes
Follow ettore c.
Unfollow ettore c.
Share Review
Report Review

Buona
January 8, 2026

Prodotto per cui bisogna essere astronomi esperti

Date of experience: December 29, 2025
NL
1 review
0 helpful votes
Follow B S.
Unfollow B S.
Share Review
Report Review

Orgineel, goede service
January 8, 2026

Ik had voor de kerst een stadskaart besteld en deze zou voor de kerst bezorgd worden. Dit ging helaas toch niet lukken. Toen kreeg ik heel netjes een mail met excuses en een voucher. Heel netjes vond ik dit en een echte topservice.

Date of experience: December 29, 2025
France
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Beau rendu et personnalisé
January 8, 2026

Très bon produit qui correspond à la commande et qui est très joli. Dommage que les délais de livraison annoncés ne soient pas du tout respectés...

Date of experience: December 29, 2025
France
1 review
0 helpful votes
Follow Stephanie E.
Unfollow Stephanie E.
Share Review
Report Review

Tout bon
January 8, 2026

Imprimé nickel,
SAV nickel (suite problème expédition)
Que du bon!

Date of experience: December 29, 2025
Italy
1 review
0 helpful votes
Follow Simone G.
Unfollow Simone G.
Share Review
Report Review

Ricordi indimenticabili
January 8, 2026

Il sito offre un ampia scelta per la tipologia di mappa che si vuole customizzare, molto dettagliata

Date of experience: December 29, 2025
Germany
1 review
0 helpful votes
Follow Tobias P.
Unfollow Tobias P.
Share Review
Report Review

Gut
January 8, 2026

Bestellung unkompliziert, Fehler durch mögliche Stornierung innerhalb von 60 Minuten behebbar

Date of experience: December 24, 2025
Germany
1 review
0 helpful votes
Follow Mathias J.
Unfollow Mathias J.
Share Review
Report Review

Immer wieder gerne
January 8, 2026

Sehr schnelle und unkomplizierte Abwicklung

Date of experience: December 3, 2025