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Moissanite Co Reviews Summary
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Excellent website,easy to order and very competitive pricing. A+. The necklace was just as described and my wife was thrilled with her 25th anniversary gift.
Questions I had were answered promptly. Rings were shipped ahead of schedule! Beautiful setting.
Not pleased but because I special ordered 18k Cartier three stone setting repro I was unable to return. Already sent back for returns after three weeks as stones arrived with noticeable chips and surface scratches with jewelry loop. Paid for the most top quality stones and was underwhelmed to say the least.
Ordering is super easy and your products are truly the best! But a little over priced.
Excellent range of products and responses to emails have been timely and very helpful.
My husband bought me these beautiful earrings as a gift for my birthday. I was very impressed with the quality. They are abosolutely stunning! I look forward to purchasing an upgrade to my wedding set from here as well.
I was concerned about the 9 business day production time of the order and worked with a live chat rep to get my order expedited so I would have it by my deadline. A few days later I received my package and am extremely satisfied with the communication, result and experience. I will recommend MoissaniteCo.com to all friends and family after having such a pleasant experience with them. And to top it off my fiancé loves the ring! What a win.
So much fun looking at all the beautiful options...and at a fraction of the cost. Can't wait to get the stone set into my 25 year old setting that, unfortunately, was severely damaged when I banged it on the car door. Have been wanting a larger stone for quite some time but couldn't bring myself to drop the price of a new car on a quality diamond that the average Joe would ever be able to tell the difference. Wish there was a way to post 'after' pics to show what I anticipate to be a gorgeous ring when it's all completed. I also like the extra safety of requiring a signature as our packages sometimes get delivered a block over to a house with the same number and I don't want this gem sitting in our mailbox waiting for some porch pirate to cash in in the event I am not home when it gets delivered.
Update: the stone looks exquisite in the setting and is a huge head turner! Will most definitely shop here again.
The only criticism I could have is that you do not have a customer service phone number. When a customer is buying jewelry from only pictures they need the reassurance that they can reach a real person should they have questions.
Otherwise I am satisfied and would purchase from you again.
I absolutely love your store. This is the 4th ring I have bought. I also bought a necklace. I love the quality of your product. I get lots of compliments from my wedding set. Chris customed made a ring for me. It is absolutely gorgeous. I am buying a wedding band to match it. Thank you!
I've had a great shopping experience and customer service was excellent at addressing my questions in a timely manner. My ring is is so beautiful and sparkly!
Quick and easy ordering with great prices.
Everything was great. I spoke with customer service and requested a custom ring and they added it to the site by the next day! I thought it would be much more complicated and it wasn't!
Same great product as other competitors at a fraction of the cost. The site is simple to use and has helpful descriptions and FAQs throughout.
I have purchased from here before and am very pleased.
The best experience ever buying diamonds. Amazing!
Ordered ring for my mom. And she loves it! Will definitely order mine soon.
Best moissanite site on the web.
Great variety!
Site is easy to navigate and customer service was really great, especially because of the after hours response. It made the choice to buy from this company easy.
Edit: When I received the ring I absolutely loved it, however after only a week of wearing it one of the gems fell out. I sent it back to repairs, and thankfully did not have to pay shipping costs (as we shouldn't have to for something like this). I only hope that the same thing does not happen again and that the ring was fixed properly. Other than that, I still love the ring.
From the business
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members