On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Moissanite Co Reviews Summary
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
Instant Feedback
We monitor reviews for authenticity
Website is very informative and purchase process easy. I had purchased a stone directly from C&C when I found Moissanite.com had the exact same stones for a fraction of the price, so I ordered the same stone from Moissanite.com with intent of returning the stone I I order from C&C. I kept C&C stone until the one arrived to ensure same quality. The one received from Moissanite.com didn't seem to have quite as much brilliance, so I contacted Mosiainsanite.com chat service and they went above and beyond to locate a replacement stone. The second stone I received from Moissanite was much better and comparable to the one from C&C. Moissanite.com's cust svc was GREAT. I'll admit I was concerned dealing only via chat room and email, but they were very responsive and kept me in the loop and resolved my issue. I'll be buying from Moissanite.com again!
It was fine.
Excellent customer service. Really quick response to my enquiry, thank you. Overall, really impressed with the company, and really happy with my ring!
Ordering process was easy. Love the layaway option. Quality of the ring was amazing. I'm sure she is going to love it...and pretty sure she will say yes.
Easy to use website! Rewards for loyal customers.
Shopping online was fast and easy.
Quick and easy. Great service. Thank you.
Always efficient and helpful!
I love the customizability of the rings and the Instagram videos are the best I've seen!
My wife wanted a 2nd matching band and you did it!
The site is easy to navigate, the ring is beautiful, and the package was delivered discretely.
Great site, fabulous prices! Can't eait to get my loose stone for my ring!
I had a great shopping experience, the only thing I would suggest is to make the site mobile friendly. After receiving my wedding set I discovered I had ordered a half size to large. So I had to spend $50 to have the two ring set resized plus nearly $100 in shipping with insurance as well as return shipping. Needless to say I was pretty upset.
SIMPLE AND EFFECTIVE
People were very helpful through the chat portal!
She loved it. Thank you!
Great selection, pricing, and easy to use website. Chris in sales did a wonderful just helping me order the perfect custom ring.
Always satisfied customer
Customer service is awesome. They worked with me until I found the perfect ring. Ive had it for 7 months now and couldn't be happier. Because I had such a good experience I referred my niece and today I placed my second order with this company. I highly recommend.
In making a custom ring, they have been great to work with and very helpful all through the process.
From the business
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Gems Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members