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Moissanite Co Reviews Summary
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Thank you to both Chris and Craig for their help, advice, suggestions and patience.
Absolutely excellent service! I am so impressed with the quality! This will be my second purchase. I am so very pleased.
Thanks for the great customer service! I appreciated the time Chris took to explain my available options. And when I needed to customize my order, he provided useful solutions. The rings arrived faster than the 10 business days it says on the website, and we live in Canada. The whole process was great, start to finish.
Easy to navigate site, quick processing!
I'm hoping I won't be disappointed seeing this is the first for me
Thank you so much for sending the free sizer!
And the ring is GORGEOUS - blows my F1s out of the water!
Thank you SO much!
The one thing that I would like to add is to be able call and speak to someone about any questions or concerns I might have.
Beautiful rings! Love this website.
The order process was easy and quick.
Great selection of rings!
The checkout process was easy, but delivery was slow.
Great information on the site! Fast response to email questions. Beautiful ring!
My wife is pleased with quality of ring
Loved the 360 preview
Service is excellent!
I ordered Moissanite earrings for my girlfriend's birthday. I paid for two-day shipping, not knowing that the jewelry took a few days to be shipped. I spoke to a customer service representative and said, "I really need these by a certain date (4 days from then)." She told me that she could guarantee that they would be here but I'd have to upgrade to overnight shipping, which was $15. I did upgrade, and got the earrings the next day. My girlfriend loved them and they look great but I'm still just a little confused on why I had to upgrade shipping.
Your website is user friendly. Finding what I want and processing payment were very easy.
The ring is beyond stunning.
We absolutely LOVE our ring! We had the absolute best experience with this company! They went above and beyond to make our dream ring come true! It was also very easy to navigate site and the ability to see a 360 view on most of the rings is wonderful. I really like that they have an Instagram with great videos to see ACTUAL rings! Overall an amazing expeience!
Fast customer service!
From the business
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members