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Moissanite Co Reviews Summary
Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Quick easy and great experience.
Easy to navigate, competitive pricing. Very happy with the ring. Exactly as pictured and beautiful stone!
The live chat feature was really helpful. I do think the website could be improved by allowing filtering options (ex. Halo/no halo, etc,).
Customer service was lightning fast, and very friendly communication. I was nervous about going the custom route, but they made everything clear and simple. The end product was gorgeous and striking. Highly recommended!
Website needs an update, otherwise good
You have a huge selection, so it was difficult to search your site given the limited parameters of your search feature. Some of your search results returned hundreds of options. However, once we ordered, your customer service was fantastic. We originally ordered a ring with a 3ct stone. After seeing it in person, my wife thought the stone was too big. The exchange process was very easy. Moissaniteco.com promptly exchanged the ring for a ring with a 2ct stone, which we received today and looks great. And, without needing to be prompted, Moissaniteco.com refunded the difference in price between the two rings. I highly recommend this company. Thank you, and keep up the great work.
Stil have to wait for the reaction of girlfriend. But it looks very promising. 2 weeks to wait.
Always a breeze & customer service is superb!
Customer service helped me pick out the ring I wanted for my engagement and answered nearly all of my endless questions. The ring came in descrete packaging and was absolutely gorgeous. My fiancée loves her ring and we have convinced all of our friends to use moissaniteco for their rings. Thank you!
Price was excessive for item but had to purchase the band from you all to get the set to match.
Smooth purchase and beautiful ring!
Moissanite Co. Has been great to work with. Exemplary customer service and a great product.
Bith myself and my fiancé are very happy with the ring we bought. We got the ring we wanted and didn't have to break the bank.
Awesome customer service and experience
Very nice and quick to relpy.
The quality of the resized ring didn't look 100% professional. Also, with the cost of the services, plus shipping both ways, was not cost effective at all.
I've made several purchases over the years and have never been disappointed. Outstanding workmanship and great customer service.
There were lots of options and everything on the site was straightforward
Great looking products, simple check-out!
Overall great experience! The ring looks amazing in light!
From the business
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members