Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Moissanite Co

Moissanite Co

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Moissanite Co?
grey stargrey stargrey stargrey stargrey star

Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

Instant Feedback

7,150 reviews

We monitor reviews for authenticity

Dinah V.
0 reviews
0 helpful votes
Follow Dinah V.
Unfollow Dinah V.
Share Review
Report Review

Loved the experience
January 22, 2020

Loved the experience. I was thrilled to find the setting that I got. The shine and luster of this ring is beautiful. I love that it is 14K yellow gold. The look and feel of real diamonds without the worry of loss or theft expensive diamonds or the cost. This is perfect!

Date of experience: January 21, 2020
Anthony E.
0 reviews
0 helpful votes
Follow Anthony E.
Unfollow Anthony E.
Share Review
Report Review

Very easy shopping experience!
January 21, 2020

Very easy shopping experience!

Date of experience: January 20, 2020
Janet D.
0 reviews
0 helpful votes
Follow Janet D.
Unfollow Janet D.
Share Review
Report Review

The band ring I purchased was at a sale price
January 21, 2020

The band ring I purchased was at a sale price. It was quite a bit smaller than I thought it would be but it's really pretty nonetheless and I wear it daily with my wedding band and engagement ring.

Date of experience: January 20, 2020
Lana J.
0 reviews
0 helpful votes
Follow Lana J.
Unfollow Lana J.
Share Review
Report Review

A
January 21, 2020

A

Date of experience: January 20, 2020
Blaine G.
0 reviews
0 helpful votes
Follow Blaine G.
Unfollow Blaine G.
Share Review
Report Review

Fed X fouled up the delivery but finally got it delivered.
Lovely ring and my wife loves it. The shape of the stone is a bit different (shallower from top to bottom) than I thought it would be.

Date of experience: January 20, 2020
Christina B.
0 reviews
0 helpful votes
Follow Christina B.
Unfollow Christina B.
Share Review
Report Review

Easy transaction!
January 19, 2020

Easy transaction! Chris has awesome

Date of experience: January 19, 2020
Aaron R.
0 reviews
0 helpful votes
Follow Aaron R.
Unfollow Aaron R.
Share Review
Report Review

Everything was easy
January 19, 2020

Everything was easy

Date of experience: January 19, 2020
Sharon B.
0 reviews
0 helpful votes
Follow Sharon B.
Unfollow Sharon B.
Share Review
Report Review

Very user friendlyI ended up returning the stone
January 19, 2020

Very user friendlyI ended up returning the stone. It was quite a bit smaller than I had wanted.

Date of experience: January 18, 2020
Wayne j.
0 reviews
0 helpful votes
Follow Wayne j.
Unfollow Wayne j.
Share Review
Report Review

Very good quilt
January 19, 2020

Very good quilt. She loves her ring I got a year ago

Date of experience: January 18, 2020
Mercedes M.
0 reviews
0 helpful votes
Follow Mercedes M.
Unfollow Mercedes M.
Share Review
Report Review

Best experience ever!
January 19, 2020

Best experience ever! From the selection to ordering to delivery. The customer service representatives are knowledgeable and friendly. Thank you

Date of experience: January 18, 2020
Charles W.
0 reviews
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

Great service and products
January 18, 2020

Great service and products. The online service was a big help. See loved it.

Date of experience: January 18, 2020
Lisa R.
0 reviews
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

My experience with the company has been very easy and straightforward. I received my earrings in the time frame designated by the company and let me tell you they're gorgeous! I would very much make another purchase when the "need" arises again.
Sign,
Very satisfied customer

Date of experience: January 17, 2020
Scott S.
0 reviews
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Share Review
Report Review

Amazing products, much better and cheaper that mined diamonds. Clarity and brilliance is just amazing.

Date of experience: January 17, 2020
Claire O.
0 reviews
0 helpful votes
Follow Claire O.
Unfollow Claire O.
Share Review
Report Review

We were so hesitant to purchase an engagement ring offline but the customer services was excellent and you could not beat the price and quality of their jewelry. A big thank you to Chris for answering all the questions we had and providing excellent customer service! And the quality of the engagement ring we picked out FAR exceeded our expectations! I will be ordering more jewelry with them in the future. Thank you!

Date of experience: January 17, 2020
Lauren R.
0 reviews
0 helpful votes
Follow Lauren R.
Unfollow Lauren R.
Share Review
Report Review

Very quick and easy to purchase Internationally
January 17, 2020

Very quick and easy to purchase Internationally. Absolutely love my wedding ring. Looks amazing in person

Date of experience: January 16, 2020
Michael U.
0 reviews
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

I just recently purchased an engagement ring and she loved it! I emailed and they were very helpful in the process. It was such an easy process and the ring is beautiful that I'm purchasing two wedding bands. I can't wait to see them!

Date of experience: January 15, 2020
Harrison A.
0 reviews
0 helpful votes
Follow Harrison A.
Unfollow Harrison A.
Share Review
Report Review

First time making a purchase
January 15, 2020

First time making a purchase. Seemed to have good reviews and the process was pretty simple so hopefully the process continues to go smoothly.
Update: Got it in time, looks wonderful. Very satisfied and hope it holds up.

Date of experience: January 14, 2020
Kathy L.
0 reviews
0 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Share Review
Report Review

I would have liked to personally speak to a representative before making my purchase but did not have that option

Date of experience: January 14, 2020
Aria R.
0 reviews
0 helpful votes
Follow Aria R.
Unfollow Aria R.
Share Review
Report Review

The chatroom is very helpful
January 14, 2020

The chatroom is very helpful. I wish their chatroom will be more open and faster.
I also wish that in future we will be able to order on what stones can be choosen. Right now I just can choose size of stone and metal type.

I also wish that you could get a better receipt in paper form.

Date of experience: January 14, 2020
Kenneth G.
0 reviews
0 helpful votes
Follow Kenneth G.
Unfollow Kenneth G.
Share Review
Report Review

Can't say enough about the response from support
January 14, 2020

Can't say enough about the response from support. They went above and beyond to help me. Truly beyond my expectations. Thank you!

Date of experience: January 14, 2020

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States