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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Tim a.
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Trustworthy and researchable; seamless interface and answers to questions are readily available in site documentation. Layaway option worked seamlessly in checkout. Inventory and representation is outstanding.

Date of experience: February 15, 2020
Sevag F.
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My second order with you guys and went smoothly this time, everything showed up perfect and before expected! Chris has been great dealing with me through emails. His customer service helped me decide to place a second order with you guys.
Thank you

Date of experience: February 14, 2020
Deelia M.
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Great service and speedy responses
February 13, 2020

Great service and speedy responses. I look forward to working with these indiviuduals

Date of experience: February 13, 2020
amando b.
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I was surprise to make an order is that easy, as soon as I received my order and satisfied my expectation, more order will follow.

Date of experience: February 11, 2020
Axhi B.
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Website was very eaasy to use and very clear
February 12, 2020

Website was very eaasy to use and very clear. Thank you for experiance to easy engagement ring shopping

And a dimond fell out we will be sending it back for repair

Date of experience: February 11, 2020
Cesar V.
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Shopping was easy and the chat and email responses were quick and helpful!

Edit: after receiving the ring I noticed some scratches on the band. The band was polished well enough but there were clearly some scratch marks on the band that I will need to get buffed out before giving it to who I intend to wed.

Date of experience: February 11, 2020
Kristen R.
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Every single encounter I've had with customer service has been wonderful. They are so helpful and efficient! I love my ring so much and I'm so happy to have found such a wonderful company! Thank you so much!

Date of experience: February 10, 2020
Amy L.
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Wide variety of beautiful, ethically sourced gems at prices to fit every budget. Site is simple to use yet full of helpful information.

Date of experience: February 10, 2020
Ron L.
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Easy to order and Plentiful options
February 9, 2020

Easy to order and Plentiful options. Great pricing and excellent quality.

Date of experience: February 8, 2020
Kat V.
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I love the variety of settings and your commitment to high quality stones and recycled metals. And I really appreciate all the videos of rings on Instagram! It really helped my decision process. My ring is gorgeous and I catch myself looking at it throughout the day. Superb craftsmanship.

Date of experience: February 7, 2020
Ranko W.
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The service was great and made the whole process easier

Date of experience: February 5, 2020
dakotes Z.
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GREAT website layout and the link to Instagram!
February 4, 2020

GREAT website layout and the link to Instagram! Ring is amazing and can't wait to pop the question! Thanks for everything

Date of experience: February 4, 2020
Megan W.
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Good customer service but expensive mailing from Canada

Date of experience: February 2, 2020
JESSICA I.
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This ring is gorgeous
February 3, 2020

This ring is gorgeous. I'm so happy to have purchased it.

Date of experience: February 2, 2020
Holly C.
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Very easy shopping experience
February 1, 2020

Very easy shopping experience. This is my second purchase and I love my earnings!

Date of experience: February 1, 2020
CARTER F.
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The ring was as described, very shiny, great quality so far! My fiancé loves it. The order arrived faster than the estimated delivery. The appraisal I requested was 'worth' more than I paid for the ring which is always a perk. The chat team answered my questions quickly and in detail

Date of experience: January 30, 2020
robert h.
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Quick and easy, great selection happy customer!
January 30, 2020

Quick and easy, great selection happy customer!

Date of experience: January 29, 2020
John H.
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Easy and convenient!
January 29, 2020

Easy and convenient!

Date of experience: January 29, 2020
Ohio
1 review
21 helpful votes
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Disappointed
January 29, 2020

I hope the 5star reviews are legit and people had a good experience. Me, not so. The ring I ordered was not brilliant. It lacked basic sparkle. The setting looked literally like it came from a gumball machine. Very poor quality. Nothing like the picture I loved. I sent it back at a cost to me of $75.00. $25.00 shipping and $50.00 restocking. Read all the fine print
The customer service was great. I had my refund minus the restocking fee quick. I really hoped the stone and setting would have matched the descriptions
I rarely ever leave bad reviews but this was warranted.

Date of experience: January 28, 2020
Justin B.
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Great service great stones an great customer service!

Date of experience: January 28, 2020

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States