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Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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EXCELLENT gemstones. Better than diamonds all around.
My husband and I absolutely adore our rings! We had customized our orders and the customer service was excellent. The online chat service was amazing. I was able to get answers for any questions I had in real time. The rings were of good quality and we have gotten so many compliments on them. We would definitely recommend this site to friends and family and will definitely purchase other jewelry from them again!
The site is easy to navigate, gives you all the details of the product and I love that the price is transparent. Meaning you know how much you paying and how much any extra stones are.
The new website on mobile is literally 3 billion times better
Great website, she will love it! Will order more in the future, you guys are amazing!
Very easy to navigate website for some one so nervous
I have never been disappointed with the quality, service and prices from MoissaniteCo.com, and the website is awesome and so user friendly. I'm a customer for life! My platinum band arrive within days of ordering it, it really made my day! Thank you for providing an Excellent service and quality pieces!
Easy ordering process, great selection, and lots of customization options!
Any time I have has a question, y'all have been quick and ready to answer. I'm very excited to get the product in hand.
Update: the ring is absolutely beautiful and my partner LOVES it. She said yes <3
Perfect!
My girlfriend (hopefully not for long) is somewhat of a jewelry expert, and has been looking for the right ring for years. We finally found it in your collection. My experience with ordering the ring was a breeze and I hope to be just as impressed with your product!
[Update] We're engaged! She absolutely loves the ring (of course, because we searched for it together) and couldn't be happier!
From a customer perspective, I would've been happier with a larger print disclaimer on whether or not the duties to bring into Canada were included with shipping. I was given a scammer scare when I was getting calls from unknown numbers to pay duties before my ring could cross the border. Luckily it all worked out after calling FedEx directly and paying over the phone.
Hint: for guys out there ring shopping, involve her in the process! There are millions of choices out there and it's way too easy to get the wrong ring (even if she's too polite to say so).
I wish there were better video or licture comparisons. I got the 1.5 and wish I would have gotten the 2.0 carat.
My experience with Moissaniteco has been great. Best customer service and merchandise. For Moissanite and gold settings this is the only place I shop now.
Completely satisfied with my purchase! Great customer service.
I've had a few back and forth email conversations with the sales team. They were very helpful!
I am satisfied with this particular product and / or service.
Good chat help and smooth website
I previously designed a wonderful ring for my fiancee with MoissaniteCo over a year ago. While my fiancee was working, a setting got damaged. MoissaniteCo very quickly repaired her ring and now it looks as good as new!
MoissaniteCo has gotten another customer for life!
Wonderful! We bought both my engagement and wedding rings here and our experience has been wonderful all the way through!
Love your jewelry. Have ordered several! This ring replaces my last one, SOL 201. It was stolen while I was on vacation. They clearly thought it was a diamond!
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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