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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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Dwight S.
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EXCELLENT gemstones
March 6, 2020

EXCELLENT gemstones. Better than diamonds all around.

Date of experience: March 6, 2020
Allyson T.
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My husband and I absolutely adore our rings!
March 6, 2020

My husband and I absolutely adore our rings! We had customized our orders and the customer service was excellent. The online chat service was amazing. I was able to get answers for any questions I had in real time. The rings were of good quality and we have gotten so many compliments on them. We would definitely recommend this site to friends and family and will definitely purchase other jewelry from them again!

Date of experience: March 6, 2020
Alba O.
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The site is easy to navigate, gives you all the details of the product and I love that the price is transparent. Meaning you know how much you paying and how much any extra stones are.

Date of experience: March 6, 2020
Sunny B.
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The new website on mobile is literally 3 billion times better

Date of experience: March 6, 2020
derek a.
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Great website, she will love it!
March 6, 2020

Great website, she will love it! Will order more in the future, you guys are amazing!

Date of experience: March 6, 2020
Max T.
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Very easy to navigate website for some one so nervous

Date of experience: March 3, 2020
Micaela T.
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I have never been disappointed with the quality, service and prices from MoissaniteCo.com, and the website is awesome and so user friendly. I'm a customer for life! My platinum band arrive within days of ordering it, it really made my day! Thank you for providing an Excellent service and quality pieces!

Date of experience: March 3, 2020
Thomas N.
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Easy ordering process, great selection, and lots of customization options!

Date of experience: March 2, 2020
Rebecca G.
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Any time I have has a question, y'all have been quick and ready to answer. I'm very excited to get the product in hand.

Update: the ring is absolutely beautiful and my partner LOVES it. She said yes <3

Date of experience: March 2, 2020
Victoria J.
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Perfect!
March 2, 2020

Perfect!

Date of experience: March 2, 2020
Chad C.
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My girlfriend (hopefully not for long) is somewhat of a jewelry expert, and has been looking for the right ring for years. We finally found it in your collection. My experience with ordering the ring was a breeze and I hope to be just as impressed with your product!
[Update] We're engaged! She absolutely loves the ring (of course, because we searched for it together) and couldn't be happier!
From a customer perspective, I would've been happier with a larger print disclaimer on whether or not the duties to bring into Canada were included with shipping. I was given a scammer scare when I was getting calls from unknown numbers to pay duties before my ring could cross the border. Luckily it all worked out after calling FedEx directly and paying over the phone.

Hint: for guys out there ring shopping, involve her in the process! There are millions of choices out there and it's way too easy to get the wrong ring (even if she's too polite to say so).

Date of experience: March 1, 2020
K C.
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I wish there were better video or licture comparisons. I got the 1.5 and wish I would have gotten the 2.0 carat.

Date of experience: March 1, 2020
Gail Q.
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My experience with Moissaniteco has been great. Best customer service and merchandise. For Moissanite and gold settings this is the only place I shop now.

Date of experience: March 1, 2020
Annie C.
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Completely satisfied with my purchase!
March 1, 2020

Completely satisfied with my purchase! Great customer service.

Date of experience: March 1, 2020
Jonathan W.
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I've had a few back and forth email conversations with the sales team. They were very helpful!

Date of experience: March 1, 2020
Daniel Z.
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I am satisfied with this particular product and / or service.

Date of experience: February 29, 2020
James G.
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Good chat help and smooth website
March 1, 2020

Good chat help and smooth website

Date of experience: February 29, 2020
Aaron W.
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I previously designed a wonderful ring for my fiancee with MoissaniteCo over a year ago. While my fiancee was working, a setting got damaged. MoissaniteCo very quickly repaired her ring and now it looks as good as new!

MoissaniteCo has gotten another customer for life!

Date of experience: February 29, 2020
Elizabeth K.
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Wonderful!
February 29, 2020

Wonderful! We bought both my engagement and wedding rings here and our experience has been wonderful all the way through!

Date of experience: February 29, 2020
Holly K.
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Love your jewelry
February 28, 2020

Love your jewelry. Have ordered several! This ring replaces my last one, SOL 201. It was stolen while I was on vacation. They clearly thought it was a diamond!

Date of experience: February 28, 2020

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States