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Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Everything from searching the website, to purchasing, to delivery was spot on and hassle free. The end product was stunning beautiful and I would highly recommend MoissaniteCo.com to everybody (and already have).
I purchased a pair of Moissanite Earrings for my GF. She is extremely pleased with them and wears them often. They work well for formal settings. Customer service really helped me out in purchasing them.
I loved the stone I bought from moissaniteco. It was more beautiful than expected. I will be making more purchases from here in the future!
Very simple, easy to use web site. Clear and nothing is hidden, all charges are up front and visible. Great experience, will be doing more business with them in the future!
The ring I Bought from here was great with the different choices and they had exactly what my wife was looking for... aand great customer service because the ring didn't fit because of the size and they resize it and the return shipping was faster then expected... Thank you MoissaniteCo
My emerald cut, mill grain white gold engagement ring and wedding band(472b) set came and I can't take my eyes of them. This is the 2nd set I have purchased among others. My round brilliant cut (wed380) and (eng603) white gold set is equally as beautiful. I alternate wearing both sets because I cant decide which I like/love more. I get nothing but adoring compliments from people including jewelers. I would highly recommend your company and products to anyone (and have done so). I will continue to do business with you forever!
My wife loves her rings. I'm not sure if I remember the timeline quite right but your company was willing to do a matching band for the engagement ring I bought, and back when I purchased the engagement ring it was with a different company. I was impressed you still were able to do a matching band with new ownership. I think only one stone has fallen out since I bought it, and it was easily repaired.
I am so pleased with my choice to purchase a Moissanite wedding set over other gem options. The stones are gorgeous, particularly in low, fluorescent, LED and direct sunlight. It is not, however, as brilliant in overcast/cloudy light. The physical durability of the stones and metal (palladium) is exceptional; I don't abuse my set, but I definitely put it through the rigors of every day life. My only concerns about the rings are that a few gems are not that brilliant except for under very specific lighting and upon closer inspection look to have a circular rather than faceted pattern.
A few things I'd do differently: use MoissaniteCo's ring sizer. I purchased one separately and ordered my size based on that, it was slightly too large. Lastly, I'd order a larger center stone. It's personal preference, but that's my (and my husband's) biggest regret.
The service was great. However, I was a little disappointed with the color of the amora. It looked a little green in some lighting. Also, I wasn't very happy with the setting-it did not look professionally done. Overall, I was disappointed and would have returned it but just didn't feel like it's worth doing the extra work of shipping the ring back and waiting for another one. I'm just going to buy from a jewelry store for our wedding bands. I'm not sure if I'll order from here again.
The pale pink cultured sapphire is a beautiful cut and color. Exactly what I was looking for!
Chris was amazing! He answered all my questions almost immediately! My ring is the most beautiful ring I have ever seen! I got my wedding band too and it looks great! I will be buying the band for him as well. I will also buy another band to go on the other side and some earings! This has been the greatest online purchase of my life!
Extremely satisfied with the customer service. Very helpful when I had issues with customs. Will defiantly be buying from them in the future
Professional, quick service, and the most important aspect of all, my wife loves the ring!
She loves the ring! We got the Forever Brilliant stone and she gets compliments on it all the time on how much sparkle it has. She is very satisfied with it.
Outstanding! Delivered as promised and the ring looked exactly as expected.
My husband bought my engagement ring from here and I am absolutely in love. Customer service is quick to answer any questions and concerns! I am now purchasing my wedding band from here as well. I get so many compliments on my forever one solitaire! The
Every experience I've had with MoissaniteCo has been a positive one. The prices were great, the rings were beautiful. A small stone fell out of my engagement band, and I sent it back in for repair. The service was prompt and I had my ring within a week of sending it back in. I'm so glad that we decided not to go with diamonds, but instead, moissanite. You won't regret your purchase here!
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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