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Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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I have had the pleasure of ordering from MoissaniteCo.com on several occasions, and they have always provided excellent service for each order. Most recently, they went the extra mile to Fedex my wife's present in time for our 5 year anniversary! Thank you MoissaniteCo.com for helping out this forgetful husband!
Able to fulfill a custom order sooner than I thought might be possible.
I love the product.
The last 2 Moissanite FB stones were matched with a middle stone Chatham emerald and set in 18kt yellow gold. Stunning result!
The same style with 2 FB stones; low basket setting, with a centre Ceylon blue sapphire in 19kt white gold is equally stunning.
Only negative is that Insurance, currency variance, and, import duty make the purchase of stones considerably more expensive for Australian buyers; but that's the world we live in.
Very happy. Thank you.
I ordered a custom ring and band. My questions were responded to directly, professionally and in a timely manor. The ring turned out perfect.
The engagement ring I bought (2 ct equivalent Amora round w/ diamond halo) is gorgeous and came true to size. Fiance loves it. I admit that I was uneasy with the process at first. The company's website didn't have the same level of transparency as companies like Amazon have, for example, when it comes to order processing. They do have an "order status" section of the website but it isn't very clear or reassuring. Nevertheless, I received the ring pretty much on the expected delivery date.
They rushed my order for me so I would have it by a certain time. They were nothing but helpful and she loved it!
We were a little worried about purchasing this kind of item online, especially since we don't know anyone with a moissanite stone and didn't really know what to expect. Other than deciding which style to choose, every step of our purchase was MoissaniteCo was straightforward and simple. Our item was ready in the timeframe given, shipped quickly, and we have had no problems with it. The quality of the stone and setting is excellent. I wish I could say a little more, but to be honest I don't own much jewelry like this so have little to compare it to. However I would recommend this company and will definitely be back in the future if we are looking for similar items.
This is my second purchase with your company. I plan on making a third for a Christmas gift for my wife. Very happy customer!
Received my engagement ring from MoissaniteCo.com and I couldn't be happier! It's a GORGEOUS ring with lots of sparkle - I can't stop staring at it and get lots of compliments from people on it! Will definitely be returning to your site for future moissanite purchases!
I spent months searching for the right ring on MoissaniteCO. When presented to my fiance, she was taken aback. She has received numerous compliments on the ring and loves to wear it.
Ordered some loose stones and they were beautiful and VERY sparkly
Came quickly and as expected. The girlfriend loves it!
I will admit I was slightly nervous about ordering my wedding set from a website without seeing the rings in person first. However, I am completely happy with my rings. I LOVE them. They are so beautiful and look even more amazing in person.
Also, I did contact costumer service because I needed a different size and they were extremely helpful and pleasant to work with.
I received great customer service from MoissaniteCo. They helped me design a custom engagement ring and then gave me suggestions on matching bands for it. I love both of the rings. They're great quality and I love the sparkle.
My husband purchased a solitaire moissanite ring with a matching band for me to celebrate the birth of my daughter. I told him that I wanted a ring that I could wear everyday and not have to worry about getting it dirty or scratched. I've had it for 3 months now, and it still looks brand new!
My experience with MoissaniteCo was phenomenal.
My fiancée loves her ring. It looks fantastic, for a fraction of the price would pay for a traditional diamond ring in a brick and mortar store.
The ring has also proven very durable to date.
It took slightly longer than I would have preferred to get the ring by mail, but the process was very easy and painless. It was also discreet, as I was able to pick it up at a fedex location without worry of discovery by the SO.
I would personally recommend MoissaniteCo to all my friends based on my experience with them.
Beautiful jewelry. High quality. Will purchase again.
Amazing delivery time, Amazing quality.
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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