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Moissanite Co

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,598 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

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7,150 reviews

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TLee S.
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I am very happy that I was able to receive a silver model of the ring I was considering. The pictures are great but seeing it in person gave a true perspective of the band width, look and feel. The model confirmed I made the right choice and i look forward to ordering the real thing in the coming months! Excellent experience so far!

Date of experience: December 20, 2016
David P.
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We needed a custom wedding band to match the engagement ring with only a few weeks before the wedding. The service and sales team worked hard to get us what we needed on time!

Date of experience: December 18, 2016
Jennifer W.
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Pretty easy and educational
December 18, 2016

Pretty easy and educational.

Date of experience: December 18, 2016
Elizabeth N.
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My buying experience has always been positive with MoissaniteCo. The quality of the stones and the craftsmanship is usually outstanding. However, for order ******* the center stone was slightly off (not centered). I also glided my nail by the perimeter of the stone and my nail stopped where the stone was slightly chipped. One can feel it (doing above) and see it under 10x loupe only. I was a little disappointed, but I didn't want to go through the hassle of sending it back. In the near future (2017) I plan on ordering the same style with a 9x7 radiant and will address my concerns.
Suggestion:
Please consider offering sterling silver over gold. It is an affordable alternative for those who can not afford gold prices.

Date of experience: December 18, 2016
Becky B.
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I couldn't be happier with my ring!
December 17, 2016

I couldn't be happier with my ring! The quality is amazing and it's absolutely gorgeous.

Date of experience: December 17, 2016
MK W.
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I'm a return customer
December 16, 2016

I'm a return customer - great products & website!
This particular ring wasn't as I expected - was thinner than I expected but the person still liked it.

Date of experience: December 16, 2016
amber a.
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Beautiful product, many style, metal & size choices
December 16, 2016

Beautiful product, many style, metal & size choices. Very nice shopping experience.

Date of experience: December 16, 2016
James J.
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It has a slight dent
December 16, 2016

It has a slight dent

Date of experience: December 15, 2016
Ricardo L.
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The website could use a better system for searching, but the experience was ok so far, live chat reps could also be more cheerful

Date of experience: December 14, 2016
Marjukka E.
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I was happy to handle the order overseas
December 14, 2016

I was happy to handle the order overseas. I found the quality of ring to meet my expectations.

Date of experience: December 14, 2016
Jason U.
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Great customer service, I had a live chat with Kristen and they were very helpful. Very good lookin' diamond!

Date of experience: December 13, 2016
Jeffrey C.
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Great selection and easy ordering
December 13, 2016

Great selection and easy ordering. I am very happy so far.

Date of experience: December 13, 2016
Metz S.
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Did an excellent job helping me to create the perfect engagement ring for my now fiance. Such beautiful craftsmanship and pricing was unreal. I will definitely come back for my wedding bands.

Thanks :)

Date of experience: December 12, 2016
Vanessa D.
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Customer Service is Amazing!
December 13, 2016

Customer Service is Amazing!

Date of experience: December 12, 2016
Marsha V.
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Excellent customer service, value for money and on time delivery.

Date of experience: December 11, 2016
Jason G.
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Order process was smooth and easy
December 11, 2016

Order process was smooth and easy. I can't wait to see the product in person!

Date of experience: December 11, 2016
Angela P.
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I sent in my rings to be refurbished and was shocked at how reasonable the price was for the quality of work! They paid great attention to delay, even in their secure and thoughtful packaging of the rings.

Date of experience: December 10, 2016
Mason E.
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I bought an engagement ring for my now fiancé
December 10, 2016

I bought an engagement ring for my now fiancé. The ring is gorgeous. I can't wait to buy her matching earrings!

Date of experience: December 9, 2016
Lisa H.
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I love everything Moissanite!
December 9, 2016

I love everything Moissanite! I have bought 2 rings and a pair of earings so far...now on the search for another moissanite ring! I got my first moissanite 10 years ago and I am so impressed with how far they have come since then - I'm addicted! My husband and I both feel that others that spend thousands more on diamonds are the silly ones:-)

Date of experience: December 9, 2016
Andrew S.
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Chat was very helpful so far in answering questions. I would like to see the addition of real pictures of the products to help deciding. Ordered a Wedding Set and was impressed with the quality of workmanship when comparing to rings we looked at locally.

Date of experience: December 7, 2016

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States