Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Moissanite Co

Moissanite Co

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Moissanite Co?
grey stargrey stargrey stargrey stargrey star

Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
145
value
147
shipping
147
returns
139
quality
151

Instant Feedback

7,150 reviews

We monitor reviews for authenticity

Cindy E.
0 reviews
0 helpful votes
Follow Cindy E.
Unfollow Cindy E.
Share Review
Report Review

LOVE Moissaniteco.com!
April 3, 2017

LOVE Moissaniteco.com! Shopping here for 4 years!

Date of experience: April 3, 2017
nicole d.
0 reviews
0 helpful votes
Follow nicole d.
Unfollow nicole d.
Share Review
Report Review

I love this site and hope to order more from them soon! I ordered a wedding band set and it's GORGEOUS! Unfortunately, I did lose a gem stone from my thin wedding band about two weeks after it arrived, BUT MoissaniteCo was so quick to respond when I wrote them about the issue. They are repairing it for free and sent me a free shipping label through Fed Ex. Their customer service is great.

Date of experience: April 3, 2017
Megan F.
0 reviews
0 helpful votes
Follow Megan F.
Unfollow Megan F.
Share Review
Report Review

Simple process and beautiful pictures
April 3, 2017

Simple process and beautiful pictures

Date of experience: April 3, 2017
Edgar S.
0 reviews
0 helpful votes
Follow Edgar S.
Unfollow Edgar S.
Share Review
Report Review

Only issue I had was that the size was incorrect (miscalculated on my part) will need to resize the ring accordingly.

Date of experience: April 2, 2017
Sherri P.
0 reviews
0 helpful votes
Follow Sherri P.
Unfollow Sherri P.
Share Review
Report Review

Love the website
April 2, 2017

Love the website. All items clearly shown and well described. 360 view is fabulous. Great shopping experience.
The moissonite stones are as brilliant as shown. The solitaire setting I chose had a scroll design at the base. The scroll work was not as defined and dimensional as it looked on the website. The scrolls are rather flat. But since it's at the base it's not really noticeable. Overall it's a nice ring.

Date of experience: April 2, 2017
Michael J.
0 reviews
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

Very pleased overall!
April 2, 2017

Very pleased overall! :)

Date of experience: April 1, 2017
Hao B.
0 reviews
0 helpful votes
Follow Hao B.
Unfollow Hao B.
Share Review
Report Review

Always satisfied with every order
April 2, 2017

Always satisfied with every order

Date of experience: April 1, 2017
Sofia B.
0 reviews
0 helpful votes
Follow Sofia B.
Unfollow Sofia B.
Share Review
Report Review

Easy to follow, clear website
April 1, 2017

Easy to follow, clear website. Thank you

Date of experience: April 1, 2017
Shannon H.
0 reviews
0 helpful votes
Follow Shannon H.
Unfollow Shannon H.
Share Review
Report Review

Website is easy to use, and customer service helped settle my worries about delivery time. My engagement ring and matching wedding band arrived incredibly quickly, and people constantly assume my husband and I paid thousands of dollars for it, when in fact the complete set was less than $1000 USD.
My only point to change would be an easier way to display prices in Canadian dollars to make shopping even more simple.

Date of experience: March 30, 2017
Jen R.
0 reviews
0 helpful votes
Follow Jen R.
Unfollow Jen R.
Share Review
Report Review

As a return customer, I recently purchased enr-094 f1 and had my 1ct diamond reset with heart prongs in wed-348f1 with pink Moissanite side stones from MoissaniteCo. Chris from customer service is a wonderful person to work with. He is courteous when answering all questions, makes honest suggestions and is patient. The pieces came out beautifully. The quality and craftmanship are superb. I am already going ahead with more purchases. Don't hesitate. MoissaniteCo is the BEST choice.

Date of experience: March 29, 2017
John T.
0 reviews
0 helpful votes
Follow John T.
Unfollow John T.
Share Review
Report Review

Easy ordering and good products
March 29, 2017

Easy ordering and good products.

Date of experience: March 29, 2017
Kristen D.
0 reviews
0 helpful votes
Follow Kristen D.
Unfollow Kristen D.
Share Review
Report Review

Best place for moissanite jewelry
March 28, 2017

Best place for moissanite jewelry

Date of experience: March 28, 2017
LAD U.
0 reviews
0 helpful votes
Follow LAD U.
Unfollow LAD U.
Share Review
Report Review

Great beautiful
March 28, 2017

Great beautiful

Date of experience: March 28, 2017
Maggie G.
0 reviews
0 helpful votes
Follow Maggie G.
Unfollow Maggie G.
Share Review
Report Review

Ordering my ring was very and all questions I had were answered very quickly! When I received the ring in the mail it was perfect! Love it just as much as I thought I would.

Date of experience: March 27, 2017
Tory C.
0 reviews
0 helpful votes
Follow Tory C.
Unfollow Tory C.
Share Review
Report Review

Excellent, I cannot wait to receive my stone!
March 27, 2017

Excellent, I cannot wait to receive my stone!

Date of experience: March 27, 2017
Samantha H.
0 reviews
0 helpful votes
Follow Samantha H.
Unfollow Samantha H.
Share Review
Report Review

One thing that has made a total difference in my shopping experience here is your Instagram account. I have LOVED seeing little videos of the rings to really get an idea of what these pieces look like in real life.

Date of experience: March 27, 2017
Tiffany W.
0 reviews
0 helpful votes
Follow Tiffany W.
Unfollow Tiffany W.
Share Review
Report Review

Ordering with multiple cards was made very simple by using the chat feature!

Date of experience: March 26, 2017
Tong W.
0 reviews
0 helpful votes
Follow Tong W.
Unfollow Tong W.
Share Review
Report Review

Quick and easy payment method
March 27, 2017

Quick and easy payment method. Hope the earrings arrive on time!

Date of experience: March 26, 2017
Orion M.
0 reviews
0 helpful votes
Follow Orion M.
Unfollow Orion M.
Share Review
Report Review

Very simple and a huge choice of ring designs
March 26, 2017

Very simple and a huge choice of ring designs.

Date of experience: March 26, 2017
Gary G.
0 reviews
0 helpful votes
Follow Gary G.
Unfollow Gary G.
Share Review
Report Review

I liked how the items stayed in my cart so I could come back and quickly buy the item when I was ready.

Date of experience: March 25, 2017

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States