Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Modlily

Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
grey stargrey stargrey stargrey stargrey star

Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
This company does not typically respond to reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Megan A.
Unfollow Megan A.
Share Review
Report Review

Good experience
July 27, 2025

Website was a bit irritating, kept making me accept cookies

Date of experience: July 27, 2025
California
1 review
0 helpful votes
Follow Judith M.
Unfollow Judith M.
Share Review
Report Review

My experience has been exceptional. Love their merchandise and pricing..

Date of experience: July 27, 2025
Canada
1 review
0 helpful votes
Follow Margret V.
Unfollow Margret V.
Share Review
Report Review

Fun looks for great value!
July 27, 2025

I have ordered several swimsuits over the years and they all are still in great shape, I find the fit true to size and have received many compliments on my suits!

Date of experience: July 27, 2025
Canada
1 review
0 helpful votes
Follow Sandra T.
Unfollow Sandra T.
Share Review
Report Review

Easy to order
July 27, 2025

I'd been looking for an attractive one piece swimsuit for a while without success. I sure saw a lot of ugly ones, til I found these suits. I'm hoping they'll be a good fit! I'll update my review depending on how well they fit and look.

Date of experience: July 27, 2025
Canada
1 review
0 helpful votes
Follow Diane J.
Unfollow Diane J.
Share Review
Report Review

Variety of styles
July 27, 2025

It was great to see such a variety of bathing suits for different shapes for woman! I will give a review on the fit & quality, once I receive my order.

Date of experience: July 27, 2025
GB
1 review
0 helpful votes
Follow Ann T.
Unfollow Ann T.
Share Review
Report Review

Happy with dresses I've bought
July 27, 2025

Really pleased with items I've ordered. I order a size up to what I am & they fit well. Quick delivery

Date of experience: July 27, 2025
Virginia
1 review
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

Excellent quality & service A+
July 27, 2025

The complete process was professional & stress free. Quality merchandise and hassle free shopping!

Date of experience: July 27, 2025
New Jersey
1 review
0 helpful votes
Follow Liz B.
Unfollow Liz B.
Share Review
Report Review

Love clothes
July 27, 2025

I love my bathing suit I bought, but I am returning one that I didn't like as much as I like the other one. I did ask for a a different bathing suit instead of getting a refund.

Date of experience: July 26, 2025
Idaho
1 review
0 helpful votes
Follow Carla V.
Unfollow Carla V.
Share Review
Report Review

Fast shipping
July 27, 2025

Always quick to ship! Cute clothing! I always receive compliments on the items I buy from here. Highly recommend.

Date of experience: July 26, 2025
Texas
1 review
0 helpful votes
Follow Sharrollene C.
Unfollow Sharrollene C.
Share Review
Report Review

Sharrollene Crow
July 26, 2025

Thanks thank you so much for all you do for me by notifying me about the styles you have to impress me with. Thanks from Sharrollene.

Date of experience: July 26, 2025
Ohio
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Easy to find selection, size and payment options; fine quality clothing

Date of experience: July 26, 2025
Illinois
1 review
0 helpful votes
Follow Gloria M.
Unfollow Gloria M.
Share Review
Report Review

First time orderer
July 26, 2025

I needed new swimsuits for vacation and always loved the ones I would see on the ads on Facebook so decided to give it a try. Love the look, feel and true to size of them. Highly recommend Modlily!

Date of experience: July 26, 2025
Connecticut
1 review
0 helpful votes
Follow MaryGrace F.
Unfollow MaryGrace F.
Share Review
Report Review

Great clothes
July 26, 2025

Order a new bathing suit can't wait to get it. The print and material look great.

Date of experience: July 26, 2025
Canada
1 review
0 helpful votes
Follow Lise B.
Unfollow Lise B.
Share Review
Report Review

Website easy to use 😃
July 26, 2025

Easy to shop and purchase. US size is great. I just hope the delivery will be fast…

Date of experience: July 26, 2025
Ohio
1 review
0 helpful votes
Follow Pennie A.
Unfollow Pennie A.
Share Review
Report Review

My go to from now on
July 26, 2025

These swimsuits are stunning. Beautiful colors, wonderful material, and figure flattering. I'll never purchase swimwear from anyone else anymore

Date of experience: July 26, 2025
Michigan
1 review
0 helpful votes
Follow melissa s.
Unfollow melissa s.
Share Review
Report Review

Fast shipping
July 26, 2025

Everyone had said the site was not good and not real. I had zero problems. My suits shipped with in two days of placing the order and they were here within five.! They are as seen on the website. Nice material not cheap.!

Date of experience: July 26, 2025
Michigan
1 review
0 helpful votes
Follow Robin H.
Unfollow Robin H.
Share Review
Report Review

Nice clothes
July 26, 2025

Love the clothes wish you had a store so I can try on the clothes

Date of experience: July 25, 2025
North Carolina
1 review
0 helpful votes
Follow Bobby K.
Unfollow Bobby K.
Share Review
Report Review

Easy to use
July 26, 2025

Had order in and paid for in three minutes from time of choosing the top she wanted.

Date of experience: July 25, 2025
Italy
1 review
0 helpful votes
Follow TIZIANA P.
Unfollow TIZIANA P.
Share Review
Report Review

FABULOUS COSTUMES
July 25, 2025

I HAVE PURCHASED OTHER COSTUMES AND I AM VERY SATISFIED WITH THE QUALITY OF THE FABRICS AND THE VERY BEAUTIFUL MODELS

Date of experience: July 25, 2025
Texas
1 review
0 helpful votes
Follow Carolee B.
Unfollow Carolee B.
Share Review
Report Review

Wonderful swim suits
July 25, 2025

Ordering my two swimsuits was easy and successful. I look forward to enjoying summer time on vacation in style. Carolee Botkin

Date of experience: July 25, 2025