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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I love the quality of the shirts that I have purchased through Modlily! I have received many compliments on them!
I received it fast it's beautiful if it's good and I love it.
Fast and easy, love this place so many choices to pick from that. They don't even have those type of things at stores and you're paying an arm and leg at the store if you do find it.
I always order my yearly Summer swimsuit early in the Winter months. This works out great; thank you for your quick turnaround shipping me my suit.
First time to order. Fingers crossed. Hope I like purchase. Hope it fits. Pretty stuff.
Ordered winter wear and everything fit great. Now ready for a cruise so I'm hoping they fit too.
I Have purchased clothing from this site and I found it to be prompted in delivery, the clothing was of good quality
Linda Mullen
Quality is not always the best and materials absolutely are different when you get them compared to website. Shipping is quicker than most of these websites, although they are giving you a date of arrival. I will see if that really happens.
Very easy to use and I will order it again. A nice modern choice for my cruise vacation!
Easy web site to use, great designs and color choices
A return for larger size and return information. The agent I had was quick and helpful, thank you very much.
Easy to use and great prices. Love their swim suits. Best prices and good quality
Easy to order, delivery was fast & order was packaged well. No complaints. Excellent service 10/10.
I only buy from Modlily I trust them. And i love their clothes I want them all.
I ordered on 6 December for a Christmas gift. It was delivered on 6 January. Tracking showed 3 weeks in one area waiting to be picked up by the carrier. Several emails to customer service were answered the same way, they would contact the carrier, which was not USPS or UPS or FedEx
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

