Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bien reçu, bonne qualité de tissu, respecte les tailles
Fast and easy to order online. I have purchased bathing suits before, and was happy with the quality. Hoping I like what will be coming in a week or so also!
This is my second winter buying for a tropical get away...LOVE for travel & the rest of our Northern summer!
I did a FB chat with Dharani this morning who made the experience go to a 5. Last night I went to place an order, however it gave me a different delivery date for an expedited order than when I was first adding to my cart. Therefore, I did not place last night as the dates were further out. Discussed the issue with Dharani and she put a rush on my order so that I would receive by the date that came up originally. She made the process a very good experience vs not so good. Great customer service!
I love all the clothing I have bought over the years. My only complaint is the amount of time it takes to receive my orders.
Easy ordering and keeps you up to date on your shipping - replies to requests promptly. I love dealing with Modlily.
Beautiful swimsuit it is easy to shop
Beautiful swimsuit
Have purchased several different items and only returned 2 due to size issue. Their automated chat system works flawlessly and I've had no problems exchanging an item.
Quality is good and I've been satisfied.
This site is easy to use and I found what I wanted and liked
I love the look of this swim dress and hope it looks just as good when I receive it! Great price!
Love this website. So much cute apparel and fun coupons to use
Great material and very stylish love this app they fit perfectly I buy all my suits here!
I love the quality of the shirts that I have purchased through Modlily! I have received many compliments on them!
I received it fast it's beautiful if it's good and I love it.
Fast and easy, love this place so many choices to pick from that. They don't even have those type of things at stores and you're paying an arm and leg at the store if you do find it.
I always order my yearly Summer swimsuit early in the Winter months. This works out great; thank you for your quick turnaround shipping me my suit.
First time to order. Fingers crossed. Hope I like purchase. Hope it fits. Pretty stuff.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

