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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Washington
1 review
0 helpful votes
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Cute little dress
July 19, 2016

The color is a bit different than what is shown on my monitor, it is a very pale taupe rather than the rosey cream I see on my computer. Still love it and will probably buy another color.

Date of experience: June 17, 2016
Texas
1 review
0 helpful votes
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Great Lightweight dress
June 16, 2016

This dress is a slinky jersey material, that hugs your curves while being figure comfortable. The only note is that it is a bit thin, and because much of the dress is white, a slip may be required. I do not wear one, but I have to choose the color and lay of my undergarments very carefully when I wear this dres to be able to get away with not wearing a slip.

Date of experience: June 16, 2016
California
1 review
0 helpful votes
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This dress has it all!
June 16, 2016

I am absolutely in love with this dress! The colors! The style! The flow! It is simple and casual, yet modern and dressy all at the same time! The variety of colors and lengths that are available are also impressive and vast.

Date of experience: June 16, 2016
California
1 review
0 helpful votes
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I'm a workout guru, I need a tank that will last my entire workout! This tank is great! Can't beat that price! So I ordered 9 diff colors :) it's very light weight, stretchy & keeps me from feeling wet when I sweat. I highly recommend this top!

Date of experience: June 16, 2016
California
1 review
1 helpful vote
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Perfect with leggings
June 16, 2016

I ordered the straight bottom style, NOT the handkerchief style. Last be this top! Its affordable, soft and the perfect length to wear with leggings. This is a size small in black

Date of experience: June 16, 2016
California
1 review
0 helpful votes
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Flattering
June 16, 2016

This shirt is incredibly flattering, it's just the prettiest. It actually surprised me when I put it on and it looked (and made me look) so good. The material is absurdly soft and smooth

Date of experience: June 16, 2016
New York
1 review
1 helpful vote
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More to love
June 16, 2016

It fit as expected, there's nothing at all petite about me I'm 5'9 250lbs and chesty (more tall than round) and I ordered the largest size and I have plenty of room in it, it does not hug me just my chest a little, is too short to wear as is, I put my size and height because it helps me get an idea of the fitting when I see people put their size, height and weight (normally petite or way smaller) and the size they ordered. I hope this helps people with a "little more to love"

Date of experience: June 16, 2016
Washington
1 review
0 helpful votes
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Have You Lost Weight?
June 16, 2016

The material of this is pretty lightweight, but that's great for summer. Light colors may pose a problem with undergarments showing through a little, but with the teal one I got it isn't an issue and I plan to buy more in the other bright colors. I have a nearly identical shirt from Modlily with long sleeves and thicker material, but I like this one much better; the V neck is slightly deeper cut (not immodestly so, but enough to provide more "breathing room" so it feels and looks less like a tee shirt collar).

Date of experience: June 16, 2016
Washington
1 review
1 helpful vote
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I don't typically wear XXXL, but I do in these tunics. They're very thin and pill easily. All that being said, I must confess I own probably near a dozen of them, so I guess I like them! Usu ship fast & huge color selection.

Date of experience: June 16, 2016
Florida
1 review
4 helpful votes
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Ordered over 3 weeks ago. Money taken from PayPal but no merchandise received. Will not return calls or emails

Date of experience: June 15, 2016
Texas
3 reviews
0 helpful votes
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After waiting much longer than told for delivery and getting upset thinking it was never going to come, it showed up. I have to say, for the cheap money I paid for swimsuit, I was pleasantly surprised! It was great quality, looked exactly like picture and was very true to their size chart. I feel bad for giving a bad review when I thought it wasn't coming, but you get what you pay, for even if that means a long wait.

Date of experience: June 12, 2016
Canada
1 review
2 helpful votes
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The company does not tell you that everything comes from China and takes 2 months to get here and the quality of the clothes is terrible... you get what you pay for... bought a bathing suit and it was ok received 2.5 months later... now just waiting on a dress and that will take 2 months I am sure. Beware of this company!

Date of experience: June 12, 2016
Ohio
1 review
3 helpful votes
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I placed an order with these jokesters one week ago today, paid extra for two day shipping, have made several inquiries and a couple phone calls and the order still hasn't shipped. Originally, they said one item on the order was holding it up, so I had them remove that item to speed up shipment. That was three days ago and it still hasn't shipped. But these $#*! S had no problem charging my card asap. Will never order from here again!. Modlily is a complete joke.
Update 6/22/16
Still no package received. I no longer have a need for these items and I've received numerous messages from Sofia at Modlily, promising to resolve the situation. She just keeps telling me to be patient and please wait for the package. She did offer to apply a 20% "refund" to my Modlily user center. Sorry Sofie, but that is not a "refund". That would be no more than a credit that would have to be spent with Modlily! Serves no purpose to me when I have no plans on ever ordering from this site again. I'm not sure what is so hard to understand about wanting the 20% refunded back to the original form of payment!
Update 6/25/16
Have received no reply from Sofia regarding credit back to my card. And still no merchandise. I will be disputing these charges with the credit card company. Please don't order from these thieves!
***UPDATE***
Order was placed over one month ago, and I still haven't received ANY Stinking Merchandise. Or even a refund. About 2 weeks ago Sofia offered another stinking partial credit to the stinking Modlily user center, if I agreed to take down this review! I still have no merchandise to show!. I want MyMoney REFUNDED back to my Damn Card. Not a piece of it. ALL of It!. I still have no resolution whatsoever! And Sofia will not reply back! Don't do it! Modlily SUCKS!

Date of experience: June 10, 2016
New Jersey
2 reviews
3 helpful votes
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Highway scammers
June 9, 2016

Ok... so I wrote a review on Rosegal... they took my money and disappeared. I ordered from Modlily and they have apparently done the same. I have also realized a company called Rosewe is included in this list of scammers. My advice ladies, shop Zulilly or amazon or other dependable stores online. If you decide to shop online, no matter how cue and affordable, check the reviews of that company and make sure it is an American company and not some some sorry, cheap, child laboring co. From China. I am ashamed that I didn't do better research!

Date of experience: June 9, 2016
Pennsylvania
1 review
9 helpful votes
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Terrible!
June 8, 2016

I ordered two bathing suits. Way too small. I want to return them for a refund. I have a ticket but i keep getting the run around. Now i was told it would be expensive to send back for me to keep them and they will refund me 10-15% of my order. NOT good enough. I want a complete refund!

Date of experience: June 8, 2016
Pennsylvania
1 review
4 helpful votes
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Awful awful company. Promised 2 day shipping and I never had my order shipped. When I asked for a full refund (because they didn't ship in the time frame promised-or anywhere close to that time frame-or ever) they wanted to charge me $3 per item for cancelling my order they never shipped! Suffice it to say I went back and forth with them multiple times over several days until finally I had to file a dispute with Paypal. That worked - Modlily asked me to close the dispute and said they would refund my money in full. Which I did and they did - finally.

Date of experience: June 7, 2016
California
1 review
1 helpful vote
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Swim suit
June 6, 2016

I got my suit Love it and fits great did take awhile to get though

Date of experience: June 6, 2016
Canada
1 review
1 helpful vote
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Very bad bad place to buy and return it is $#*! never again and people don't buy it is not a good place to buy it is expensive it is not to buy it is the douane 23.88 for extra that they don't say Gisele chevrier

Date of experience: June 3, 2016
GB
2 reviews
5 helpful votes
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Ordered a swimsuit which was too small no return label emailed four address no reply eventually found I have to submit a ticket online after submitting 5 tickets and having no reply I then phoned PayPal and had to get a refund through them 3 months later I have finally received a response saying sorry for delay in response how can we help! I would not recommend a level order from this site again absolute rubbish

Date of experience: June 2, 2016
Washington
1 review
8 helpful votes
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If I could give them zero stars I would. Bait/Switch. Items that are sent are not as advertised and I have been emailing to try and get a return which is a complete joke. The last email said the photo I sent looked "expensive" so why wouldn't I keep it. I should have read the previous reviews before ordering. Do not buy from them.

Date of experience: June 2, 2016