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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Dealing with this company has been a nightmare. I order a top for 4th of July that I thought was super cute. Not only did it arrive AFTER the 4th but it's like a pink/salmon color instead of red. I also ordered a size up and it's still too small for me. I spent like $24 on this top and all they're offering me is a 15% reimbursement (which is like $4) and to keep the item. I don't want the item. I want my full money back but it doesn't seem like that gonna happen unfortunately. Their customer service is terrible to work with and I will NEVER order from this company again.
I tried to return 1 item I bought, customer service not helpful. They will not give address and the rates to return and restocking is more than the product cost. Fashion is good and products well made. But will not order again.
I love shopping the occasions section of revolve clothing as they give me such great ideas for outfits based upon what event I am going to. I want everything from the Modlily getaway weekend! They have coupons and good return policy, so they making online shopping easy.
There were several complications to overcome with our order for prom dresses. Several emails and lots of advice from the staff enabled the order to be processed. Today it has arrived and I am delighted with the end result. At all times we have been kept informed on the progress of the order. The delivery arrangements were superb. The end product quality is excellent. I will be recommending the company to others and will use again.
I am super super happy with my dress. I was amazed by the AMAZING customer service and fast shipping! I am recommending modlily.com to everyone I know that is looking for great dresses! Thank you so much!
During the last days, I am worried if I can get my dress because I need it in urgent, But yesterday, I got my dress and I attend my friend's wedding party, That's wonderful. Only one point is that the delivery is not very fast when I need the dress in urgent. Because I wanna to wash it first and then put it on, but time is just enough.
I have received the package already. The dress is very beautiful. I'm very happy, that the dress suits me the way I want. Thank you very much again. I made my next purchase at your site and you have already shipped it. I'm waiting for the dress with impatience. I'm sure that the dress will be very beautiful as the one you sent before. Thank you for your professionalism and the best quality dresses!
I received a cute and quality swimsuit from this company quickly. I had some trouble with the sizing and they fixed the situation professionally and promptly. Overall, I was very pleased with their products and service!
It's fine, I suppose, if you do not need to return. They DO NOT allow you to return - simply by not generating a ticket or responding. So PLEASE understand, whatever you buy - it better fit - because they will not allow it to be returned. Horrible store
I do shop from Modlily once in every month but never found anything bad they are very much organized. Customer support team is very much responsive to their customers. And until now I found nothing bad about their products.
I usually shop at House of Frasier, and ordered a dress that had only a size 10 left. I wear a 12 and researched the dress to find the website had one in my size. Online ordering was no problem and I received my dress within 3 to 7 days. I would order again.
I loved the pieces that I've bought on this website; the shipment for my country was really fast compared to other stores. There's so many options, so many products and the payment forms are great too.
Worst quality ever! Sizing is way off as well. I have been trying to return the items for weeks. The phone number does not work. Emails are not returned. The website won't allow me to create "ticket" as they call it. Last week a Sophia that was claiming to represent Modlily contacted me through this site. She stated she would refund my money through the Modlily site. GREAT! That was the end of communication though. I have sent 5 other emails asking for clarification on what that means and how I will recieve the refund. She WILL NOT respond. SCAM, SCAM, SCAM! DO NOT PURCHASE FROM MODLILY!
Modlily is a scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scams
Iiems are always nice and stylish. The item i bought is sooooo cute just like the photo. Its a bit small on me I got a medium based on the sizing chart but I should have got a large for sure... I will give mine to someone smaller and order another one in a large because I really do love it. Its so classy! I would suggest order a size up.
The shipping is fast and i received this site in 5 days. I wore it the other day and the fabric is cool. I like the fact that it over laps and fits bigger. But the package was delicate when I received it. I am reluctant to take apart it if I can. After I open it, I definitely know it is so suitable for me. Love it and will come again.
I love this site. The quality is great. Have received sooooo many compliments today. I'm going to order the black and orange but going down a size this time. The overall effect of this product is good. I wanna recommend this product to my friends.
Great site! Items are always nice and stylish. Quality is usually fantastic and shipping is great. The only thing is, sizing can be a bit tricky for certain reason. Just make sure to read the description and refer to the sizing chart. If still not sure, ask the service for help would be a good choice.
I received my order about 2 weeks after I placed it and all of the clothes are great! I was worried after reading some of the reviews that they would send the wrong items, but that hasn't happened. The clothes look exactly as they do on the site, they're comfortable and flattering, and despite being such a low price they don't feel cheap at all. Super happy with my purchase..
I ordered a dress from modlily on a Sunday, got the confirmation mail immediately and my parcel was delivered on Wednesday. Shipping was unexpectedly quick. It was the first time I bought clothes from modlily, but it won't be the last time. Plus the dress was just the perfect size and perfect quality. I can only recommend this site to my friends and others
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

