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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I BOUGHT SEVERAL ITEMS AND THEY REFUSE TO GIVE ME FULL REFUND. I HAD NO IDEA I WAS TO KNOW THE COMPANY WAS FROM ANOTHER COUNTRY HENCEFORTH, THEIR REASON OF THE SMALL SIZING!... WOULD RECOMMEND NO ONE ORDERING FROM THIS COMPANY. IT TOOK 3 WEEKS TO RECEIVE AND NOW UNABLE TO RETURN. RIDICULOUS!,,
They don't accept returns. Took me a number of emails to even get their address. Then they only offered a 60% refund!? Just awful do not buy from them. If I could give them a rating of zero I would.
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
I also sent a private message about our return address, please check and reply, I will try best to solve the problem earlier.
I bought some pieces of jewelry in this website. I was worried that the jewelry may be broken due to the long-distance delivery. However they were intact when I received them because of the secure package.
After reading the size chart below each products and consulting the customer service, I chose the size that is a bit larger than what I choose in US, and the size fits me well. I am happy with what I purchased in this website.
I love the quality of fabric. It makes me look slim and sexy. Great product! The shipping speed was very fast, and all the items are perfect for the price. The biggest reason I love Modlily because its the payment is more convenient than other sites. I will buy again definitely.
Ordered this outfit for a blues concert in May. I ordered a size large cause I know most of their clothes run small. Well all I can say is that this girl WAS FINE AS WINE. I looked & felt sexy. Highly recommend this sexy cat suit:-)
I absolutely love my new suit. It fits great, I am glad I got the big size, as everyone gave reviews that they run small. I'm so excited I want to start looking for a second suit. Cause one can never have too many.And they deliver it to me very fast, just 8 days, LOL...
Beautiful! I'm completely happy with it! You won't regret if you buy it! Soft comfortable fabric and beautiful cut! Shipping was pretty fast. Just placed 2 more orders, will recommend to my friends
Soft and stretchy material. Love the form of this dress that gives me that sexy look and shape! Very attractive and affordable! Very happy, excellent service. Thank you:)Can't wait to strut my stuff.
I've ordered from Modlily.com several times before and I've never had a problem. Their clothes, especially their dresses fit true to size. I purchased the lace backless chiffon dress and a few other items a few weeks ago. Aside from being more than satisfied with the price, I was able to track my order and I received it exactly when they said I would. I had absolutely no problems with the way any of the clothes fit. Great website, great service. I'm definitely keeping this website in my favorites.
Modlily.com is a great online clothes store. I've ordered many things so far and I've loved all of them. Customer service is great and the delivery has always been prompt and on time. The last item I purchased was a gorgeous floral dress for summer. The print on the fabric is stunning and the quality of the item is amazing considering the price I paid. I'm definitely going to continue shopping there!
I bought the Blue Halter Sleeveless Pleated Chiffon Dress on the website Modlily.com and I am very pleased with the service of the website as well as with the design and the quality of the dress. It perfectly fits my type and it is a great color for any occasion. Also I haven't found a dress like this one on any other website. Thanks for the great service.
I love shopping at Modlily.com. They have good quality products and great shipping rates. I am always skeptical to order clothing online and this company has never disappointed me. I recently bought a maxi dress and it fit and looks great. The quality of the dress was amazing and I constantly get compliments about my dress.
Whenever I am in doubt finding a product, Modlily is the place to go. Their site makes it so easy to check out. Usually I can find just about anything I search for! What a dream site!
Never had a problem, always receive my shipments, if I'm not happy they refund as soon as they receive word I've shipped it back. Can't do better than that!
Gotta admit, If you have a problem and you contact Modlily. They are very likely to fix your issue and send you a new product or a replacement. That kind of service brings me back again and again.
I like this shop for I always can find some amazing bargains. I am buying every time more items than in the other shops, all are good quality. They really have superb customer service and I am stunned by their products. Just awesome!
I love Modlily because of the how they take care of my orders till it become in my hands. I've not bought a bunch from Modily but what I've purchased has been top quality for a reasonable price. I'll definitely continue using this site.
The site is great... easy to maneuver through and great options. Always a pleasurable shopping experience. Never has been an issue with anything. Customer service is wonderful. Highly recommend.
Been a customer for a long time. Great prices, great shipping, never a problem... Love to buy products from them. Just about everything you need, convenience of home shopping, fast delivery, great price comparisons!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.


Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
I also sent a private message about our return address, please check and reply, I will try best to solve the problem earlier.