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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Women's sweaters
October 18, 2021

All the products were perfect, love everything I have ordered from you, I would probably order expedited next time as they took a long time to get here

Date of experience: October 18, 2021
New York
2 reviews
0 helpful votes
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Winter tops
October 18, 2021

Love both tops they are true to size except the sleeves are a little to long but I can push them up and turn them up. I'm in love with the Halloween top.

Date of experience: October 18, 2021
New Jersey
4 reviews
1 helpful vote
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Overall Happy Experience
October 18, 2021

Clothing is made of good material, excellent design and vibrant colors which I love. Would reorder!

Date of experience: October 18, 2021
Florida
1 review
0 helpful votes
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Cute dress
October 18, 2021

Fast shipping with the ability to track order. Cute dress. Perfect fit. Thank you!

Date of experience: October 18, 2021
Pennsylvania
2 reviews
0 helpful votes
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Surprised it arrived so fast
October 18, 2021

Ordered 3 items on September 23rd, and they arrived on October 13th from Shanghai! I seriously thought I wasn't going to receive it until well into November (which has been my past experience with other businesses shipping out of China.) Very satisfied with the shipping aspect of this order!

Date of experience: October 18, 2021
New Zealand
1 review
0 helpful votes
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Great Service
October 17, 2021

Order arrived quickly
My issue with a sizing of one item was dealt with quickly very happy with their service

Date of experience: October 16, 2021
North Carolina
1 review
0 helpful votes
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Love it!
October 16, 2021

Beautiful! I would suggest to hand wash the blue lace swimsuit tho.

Date of experience: October 16, 2021
Canada
1 review
2 helpful votes
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From baking suits to returns
October 16, 2021

Love the bathing suits. I was unsure about wat size but it fits great
Having trouble with returning what doesn't fit.

Date of experience: October 16, 2021
Canada
1 review
1 helpful vote
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I ordered 3 different shirts. They were just like the pictures on the website. Vibrant colors and my usual size of Large fit me perfectly. Good quality material and well made. I received them in 2 weeks time. I saw they also have swim suits which I will be ordering shortly from them. Thank you Modlily

Date of experience: October 16, 2021
Illinois
2 reviews
0 helpful votes
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Beautiful clothing
October 16, 2021

This was the first time that I placed an order and I was happy with all of the items that I received. Just as described and true to size. I will order again.

Date of experience: October 15, 2021
Australia
1 review
0 helpful votes
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Mrs Sandra campbell
October 15, 2021

Lovely product perfect fit that your site stated great price will recommend you to others 5 stars

Date of experience: October 15, 2021
GB
1 review
0 helpful votes
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Good products with great service
October 15, 2021

Very quick and efficient service and delivery. Very pleased with the items I bought.

Date of experience: October 15, 2021
Colorado
1 review
0 helpful votes
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Normally, their clothing is AMAZING!
October 14, 2021

I love the Modlily clothing line!
This is the first time I've gotten clothes that I am not satisfied with.
I wish it were an easier and understandable online process to return items.
I would love to exchange the shirts with something else.

Date of experience: October 14, 2021
Philippines
1 review
0 helpful votes
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Good experience
October 14, 2021

I like the items that I recieved. I ordered twice already to modlily and I like there service. The only thing I was surprised is that I already paid delivery fee when the items arrived I still pay for delivery?

Date of experience: October 14, 2021
Pennsylvania
1 review
0 helpful votes
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Very pleased
October 14, 2021

Very happy with my items and I will purchase again

Date of experience: October 14, 2021
Illinois
1 review
0 helpful votes
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Delivery
October 13, 2021

Package was ripped but product was not damaged. Received one day earlier then expected date.

Date of experience: October 13, 2021
Washington
2 reviews
0 helpful votes
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Halloween shirt
October 12, 2021

So the shirt did take awhile to receive but its beautiful. Can't wait to wear it out

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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So cute
October 12, 2021

Would not be considered a ugly Christmas sweater. Beautiful

Date of experience: October 12, 2021
Indiana
1 review
0 helpful votes
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Purchase receive
October 12, 2021

Item received is what i ordered. Very satisfied. Will probably order again.

Date of experience: October 12, 2021
Canada
1 review
5 helpful votes
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Hit and miss
November 11, 2021

Sometimes the stuff is awesome, and the sizes are bang on, but sometimes, not so much. Even when I measure for sizing, some items I've ordered are correct, good quality, and hold up well even after multiple washes, but other times, the size is waaaauyy off (usually too small!), and the item shrinks, fades, or dameges in the wash. So, you take your chances!

Date of experience: October 11, 2021
Rotita R. Modlily Rep
over a year old

Dear customer,

We are sorry that our products did not satisfy you.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Modlily