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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I had a miss understanding with my purchase order. I contacted customer service. They gave me a quick response on this issue and my problem was solved in a quick manner.
I ordered something that was too big & the return was so easy! Very professional company to deal with!
Am very happy with my purchase of a dress. Arrived 3 days earlier than anticipated. Lovely non clingy fabric, vibrant colours, great fit and perfect length. Good quality. I will definately be placing more orders.
The delivery was very quick and the material of the shirt is really good
Fast shipment, have. Have not had to return anything, have been contacted several times to ask if I had any problems, so good customer service..
The dresses were lovely one was to small but otherwise very lovely.
Love 2 of the 3 tops I ordered. They are all the same size but one was a little too tight. Took a little longer than I expected, but believe that was due to customs. All in all service and product was good.
Blouse was exactly what I was looking for the holidays.
I felt so wonderful when it came so quickly for such a reasonable postage and its everything it looks on screen and more, Shes well -pleased wish I could find more nice things like this for her
Very nice quality, I little big but still ok I have ordered from time before never had to return anything back. I love this company thanks
I didn't receive my order right away. I needed my bathing suit for a cruise.
I contacted the company and they expedited it and everything arrived in time
Love it their clothes and swimwear. Very stylish, good quality and good fit. Easy, no hassle returns too.
Order came within 2 weeks. Love the dresses. Would order from them again.
Thank you for resending my order. I received it after you resent it. Not sure what happened to the first one. That was the first time that had happened, so I knew something was wrong. Hopefully it won't ever happen again.
Very good service and fast delivery I'm coming back soon
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

