Quick response and assistance should be received soon to my email.

Needed help with "exchange ". I hope she follows through with it.

I was having a hard time with the return instructions and she graciously took care of the problem. She represents your company very well.

I received an email from ModLily stating that my order was incomplete. I quickly began a chat and got Anusha. I explained my issue providing a receipt showing that my order was complete and paid. Anusha confirmed providing tracking and updated delivery for me. She will also send me email of our communication for my records. Great customer service and support. This is my first order. Thank you!

I have a Item that does not fit. Thea was very helpful in my problem. She started process for me to get refund. Thank You Thea

I was having trouble doing a return and Thea helped me quickly

Excellent service! Love my new swimwear! Shared my satisfaction with all my friends, as well!

Missing order resolved information exchanged. Thea was very helpful.

I LOVE TO BUY FROM MODLILY BECAUSE THERE ARE NICE STUFFS AND I LIKE EVERYTHING I SAW ON THE WEBSITE.

Couple of clicks for the on-line Chat. Immediate response from Maya and it was done.
Appreciate the quick service.

Maya was very knowledgeable about my issue. She helped my quickly and gave me what I needed to know about my order.

Maya was wonderful! I was looking to see if I could add to my order and she was so helpful! Thank you again, Maya!

I submitted an order in early June and as of today July 30,2022 I have not received the order. I asked that the order be cancelled and my money refunded. This was accomplished overnight and my refund has been issued. Thank you, Sunshine for being so prompt to solve my problem.

Emily assisted me with my question and resolved the issue! Thanks Emily!

Sunshine assisted me with my delivery issue and was prompt to respond with an acceptable reason my package showed delivered when it wasn't.

This company has good communicators who explain the progress of your order. After my first purchase I am not dissatisfied.

Very fast and easy. I accidentally had my order going to the wrong address. Thea was very helpful and changed it to the correct address

After describing my problem to Oviya, (i. E. no product going on 2 months) she looked at the order number and the tracking number and asked if I wanted a refund. She promptly put the request in for me and stated it would be in my account in 1-3 working days! Thank you Oviya much respect!

I ordered 3 tops and 2 of the 3 did not fit. Customer service was very helpful with the return. Thanks Anusha

Anusha was helpful and answered all my questions. She provided me with the information I needed to return my product.