Very good customer service. Very responsive and was pleased with her service.

They were sold out of the size I ordered. Quick refund! Great experience!

I ordered to be delivered to my hotel in Alaska then my plans changed so I asked to have my address changed to home and Alice emailed me and assured me this was done!

Alice helped me with a package had gone missing. She answered my emails almost as soon as I sent them. She provided with shipping details, the courier and tracking number. The package was located. Can't thank her enough.

I needed to change a size on a swimsuit i ordered and she helped me do that!

All the blouses have run pretty true to size and all have been very comfortable.

Quick efficient assistance-friendly and able to take care of issue immediately. Fantastic

I am very happy with my ModLily purchases. The order process was user-friendly and the quality is excellent.

She was fantastic. Quick to respond and easy to follow instructions. I am a new shopper and pleased to I tried MODLILY. Thank so very much.

Maya was a fabulous help! She had my items found and put in a return within minutes. So appreciated the help.

I accidentally ordered 2 of the same item. Modlily picked up on that and, within 2 days offered me a refund or store credit. They are on the ball, quick, kind and professional!

I had an issue with sending two items back and I thought I only received one credit but I did receive two. Customer service got back to me very quickly. Sunshine replied back to me quickly and helped me a great deal

Swimwear is great, L a little tight, not sure if sizing. 4stars

Custom jewelry is awful buyer beware if you buy its junk don't waste your money as you can't return it. Won't even give it a 1 star

Happy with the quick response. Thank you. Kind Regards, Karen

Wanted to unsubscribe. She made it very easy. Was pleasant.

Had a great experience with online support with Maya. My question was quickly and easily answered.

When contacting customer service, Anusha was helpful and answered all my questions. Thank you again.

Great customer service, very helpful, and professional

I was a little dubious to place my initial order with ModLily after checking some reviews on various consumer sites. I decided to go ahead and was pleasantly surprised to receive my order so quickly here in New Zealand. I ordered on 13 /09/22 and it arrived 19/09/22. Goods were as expected ( style, colour, size) and I am very happy. I've just placed a second order.

Very helpful. Quick response and let me know exactly what u needed to do.