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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Arizona
1 review
0 helpful votes
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Sizes
March 21, 2023

Sometimes size medium is perfect, and other times, size medium seems very large. Some of the medium size shirts I have ordered are very large.
And, I know this is probably an issue that is just "luck of the draw"... different styles = different fit.
Otherwise, I absolutely love MODLILY!

Date of experience: March 21, 2023
Canada
1 review
0 helpful votes
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Modlily Tankinis
March 21, 2023

I have 2 Tankinis from Modlily and I am very happy with both purchases. They are beautiful tops and seem to be well made. The delivery was prompt, less than 2 weeks. I am a medium top size and they fit true to size. I will no doubt be ordering from here again!

Date of experience: March 21, 2023
Canada
1 review
0 helpful votes
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Still waiting
April 20, 2023

Still waiting for one swimming suit so when that arrives I can give you a proper review

Date of experience: March 21, 2023
Turkiye
1 review
0 helpful votes
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Side split trousers
March 21, 2023

Fast up to date info great product very comfortable
Will pass on info to friends and use modülü again

Date of experience: March 21, 2023
Canada
1 review
1 helpful vote
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First part of my order shipped quickly, took a long time to arrive but finally came. It has been more than 2 weeks since the order was placed and fully paid for and the balance of it has still not been shipped. I have contacted Modlily 3 or 4 times and all say it will ship soon. Still no sign of it. Disappointing! Should only charge for items when they actually ship.

Date of experience: March 21, 2023
Oregon
1 review
0 helpful votes
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Straps
April 20, 2023

Unfortunately, the metal attachments on the back for the shoulder straps come loose on 2 if the 3 bathing suits that I bought and I could not return them because they were clearance items.

Date of experience: March 21, 2023
Minnesota
1 review
0 helpful votes
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Not Cool
April 20, 2023

They charged my PayPal account & cancelled my order.

Date of experience: March 20, 2023
Massachusetts
1 review
1 helpful vote
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Complete run around
April 20, 2023

I ordered a bunch of bathing suits for vacation. One did not come with included swim pantys. Vacation has happened already without being able to wear this suit. Been in contact several times thru chat, email and get no where. Cant return just trying to get the bottoms sent to me Each conversation Im told a ticket is in about issue and someone will contact me. Weeks later nothing! Very irratated

Date of experience: March 20, 2023
New Jersey
2 reviews
0 helpful votes
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Measurements not accurate
April 20, 2023

Ordered first swim top- my order did not say final sale or no returns
I get bathing suit top it does not fit so I go onto return for now online to say final sale no returns. No where on my order does it say no returns so this is very misleading and I will not continue to shop here

Date of experience: March 20, 2023
New Zealand
1 review
0 helpful votes
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Looks lovely
March 20, 2023

It looks lovely and a beautiful firm looking forward to taking on holiday in June

Date of experience: March 20, 2023
Florida
1 review
0 helpful votes
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Great product
March 20, 2023

It took a while to receive the two suits - but worth the wait! True to size and seems to be good material. I would like to order more but won't be here long enough to receive on time. Loved the selection.

Date of experience: March 20, 2023
Virginia
1 review
0 helpful votes
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Happy experience.
March 20, 2023

The bathing suits are beautiful and arrived in a very short time. They also fit perfectly and I have already recommended ModLily to friends.

Date of experience: March 20, 2023
Montana
1 review
0 helpful votes
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Great items. Great quality.
March 20, 2023

Great experience with this company. I will continue to do business with them. Five star for sure.

Date of experience: March 20, 2023
Massachusetts
1 review
0 helpful votes
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Hmmm
April 19, 2023

Didn't realize I'd only purchased the top to my swimsuit - or if they forgot the bottoms. Description didn't say that. So now I've got to try to find a bottom that matches. Won't try to order from here again.

Date of experience: March 20, 2023
Illinois
1 review
0 helpful votes
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Great quality clothes
March 20, 2023

Good quality at reasonable prices and acceptable delivery time.

Date of experience: March 20, 2023
Ohio
1 review
0 helpful votes
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Everything was easy to order.Color was great.Size was great and delivered in a reasonable amount of time.

Date of experience: March 20, 2023
South Carolina
1 review
0 helpful votes
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Swimsuit
March 20, 2023

Easy transition. Arrived before expected date. True to size. Does not fade.

Date of experience: March 20, 2023
Wisconsin
1 review
0 helpful votes
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Tops
March 20, 2023

I have ordered several tops from this line, and I have been extremely happy with my products

Date of experience: March 20, 2023
Missouri
1 review
0 helpful votes
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Swim suit
March 20, 2023

5 foot 3 inches and 145 lbs. loved that you could order the top in a size and bottom in a different size. Fits perfectly.

Date of experience: March 20, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great customer service
March 20, 2023

I dont usually have an issue with anything I purchase, but when I did they were easy to work with. I used the chat feature and uploaded some pics and they resolved the issue within a day.

Date of experience: March 20, 2023