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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Easy to order, relatively quick delivery and quality of merchandise was as expected.
I'm pleased to say that Modlily has been a good experience from start to finish. I was nervous to order at first but I have not had any problems with the site, with finding beautiful items, with ordering or shipping. Thank you Modlily!
Great.Received my swimsuit very quickly and the size was true to what was advertised. Will order from them again
Received the first tankini swimsuit and it fit perfectly so I had to order another. Ladies and my Y loved it.
Allow 2 weeks for delivery (just in case you need for a holiday) I ordered 2 tankini tops and both were too small. Ordered XL size 20 and the bust was no way near a 20. I have sent back and ordered XXL but I am a little concerned that they still may not fit as they were a lot too small. They tankinis were as the pictures (pretty) and quality was good just too small. These were ideal for me if they would have fit as you can order different size swim trunks as I am a size 10. I have kept them and hoping the replacements tankini tops will fit when replaced.
Didn't realize I couldn't return a swimsuit and earrings that didn't work out, so now I'm stuck with them I guess. I'll think twice before ordering from Modlily in the future.
I ordered 2 swimsuits, my usual UK size 12/14 however, find them too small. I did not return as I loved the style of the suits, passed on to a friend who is a UK size 10 and ordered the larger size 16, which fits fine. So very hesitant to order a dress for example as I would be worried regarding fit. If I lived in the USA I would chance it as I love ModLily styles.
I ordered one of your bathing suits and wasn't sure what to expect. However it arrived and fit beautifully. I have since ordered another. Some websites don't deliver what I expect but yours did!
Quick fast delivery sizes correct comfortable colors as viewed and affordable pricing sandal's comfortable and very stylish fits well
This was the first time I ordered. The fit was as the charts. The product was good. Will order again.
Ordered $72.00 outfit on 5/8 was to be delivered 5/21 not recd yet and left message on phone that no one answers. Guess I have lost my money...will never order again. I feel sure you do not post bad reviews.also gave them my order number - nothing works.
Easy to order, fast delivery & good quality. Sizes were true.
The top and bottom both fit great! The quality is good and looks just like pictures on the site.
I am happy with the return process. I was disappointed with the sizing of the items I ordered. The other tops I bought in the past fit fine but these were so long.
I have purchased 6 swim dresses from you this year. Two orders of three each. Only one was quality and fit properly. Being unable to select the correct bottom size is also a problem. I'm a size 14 on top and wear a size 10 pants. Huge bloomers is what you get when you can't select your size bottoms. Thank you for your time. Cynthia
I usually have trouble with fitting in the clothes I order online. But these were all perfect. Thank you
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

