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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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The two swimsuits and coverup I ordered were of nice quality and colors. Fit was true to size also. The order too a long time however to arrive
I have ordered a number of ladies tops from modlily always a lovely fit I'm a size 14 and the medium are perfect well made and lovely material
The experience was great. I got what I ordered, the right size and it was delivered within the dates you said it would be delivered. I love my new swimsuits!
The product is excellent quality, a good fit and really good value for money.
I was pleasantly surprised at how quickly the product arrived, which was an added bonus.
Expected fast shipping, ordered items that said "24 hour dispatch". Company should state it is shipping from another country. One item not fitting properly, and can't return.
I'm disappointed with the sewing finish of the item. Whilst the main part of the swimsuit was sewn well, there is no hem on the item and the edges are rough.
Great communication, great product, great price and fast delivery. What more can I say but Thank you
I have not received my order. I haven't received a refund of my $109 either.
Thanks, I am pretty happy with my experience. Fast delivery.
I ordered two items, a dress and a swimsuit. The dress fit perfectly and the quality was great! The swimsuit, while very well made, the sizing was off by about a size. It fits but tighter than I prefer. I will pass it on to someone because it is very pretty. The dress came very quickly while the swimsuit took about three weeks to come in. Over all. I would order again!
When you see a company on FaceBook you wonder if they are reputable. I took a chance and ordered from ModLily. Seriously, I wasn't sure if I would get the shirts or not but yay, I did get the shirts and they are good quality and they fit as described. I will order from them again!
Can't give a zero rating...
Product is not as advertised!
Fabric is not as descried on product page.
Cut is no as illustrated on product page.
Fit is not proportional for average woman.
As product is not as advertised, vendor should be responsible for return shipping. Vendor is refusing cover return shipping.
When posting our issues to Modlily and other sites, responses from Modlily have been "Boiler Plate Responses". It seems that all they did was identify a negative review and pasted a standard "We are sorry..." Response.
On one site the response said "you will not be required to pay the second shipping cost" In our view that is the return shipping costs, which as we mentioned above they will not do.
I ordered 4/5 bathing suit tops (Tankini's), was not sure what size would fit. Went to send back the ones that did not fit and they were non returnable. I chatted with the CS and asked where on their website did it say "non returnable" as I was not seeing what they were sending me the pictures from. So you have to click on the product details to see the "non returnable" in writing. I feel that the non returnable should be right on the page you are purchasing the item from in bold red letters. This website is very misleading. Who is going to think to click on product details to see the non returnable notice, and it was in a light grey writing.
Good fit. Will la all na do la all Mc cm is well la all la all
The company misrepresented the item. Ordered 3 bathing suits. One, which was listed as "set" did not even have a bottom and my receipt indicated one. I have had to order a bottom and they are charging $10 for shipping. I tried on one and do not like. The second one was not even opened. Will not refund. You can't get anywhere with customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members