Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They finally acknowledged that it went to the wrong address and will correct it
Very pleased. Hope all shirts are as viewed. Been looking for this type shirt for a long time!
Been a steady customer for years! Always pleased with the services!
Difficult for me to pay without Pay
Pal in order to
Customer Service replied immediately to my request. They were helpful and understanding.
We bought 2 suits a month ago and the fit was perfect, the suits were well made for sure! Love them and ordering more
ModLily exceeded my expectations with the pricing and quality of the dresses I ordered, the speed of delivery, and the online return process that I used for the dress I needed to return. Will definitely recommend to others, and will order again!
Modlily has been creative with clothes. Modlily always sends quick, and is extremely easy! Always get compliments when wearing Modlily! Products are original! Love Modlily!
True to size. Good quality. I will order from ModLily again in the future.
I have ordered several bathing suits and tops from here. I had to return most of the clothing and re-order it from a two XL to an XL.
I received a full refund and the XL fit beautifully for the tops.
I still needed the two XL for the bathing suit
My order had the wrong address. So they quickly notified me to make the correction.
The clothes were delivered on time, and are of high quality. I haven't worn them, so can't speak to their longevity. One top is too big and will have to be sent back. I've done this once before, and wish the return was easier, but it did go smoothly.
Want to exchange for smaller size. Mo return address. No no no no no no no no no no no no no no no no no no no no no no no no
The blouses are so pretty and so comfortable and the fit is really perfect. I was so pleased with the blouses that I ordered some more. I love the fact that if you buy a certain number of them that you get another one free. Great for people and a tight budget, but need to expand their clothing choices.
I am 72 yrs. Old, 5'6", weigh 148. I wear a medium. I have now purchased 6 tops from this site and am wearing them with shorts, jeans and crop pants. The fit is perfect and quality of material is great. I will definitely come back to this site in the future for tops.
I have bought 6 items now, excellent sizing so comfortable to wear. Washes up well.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

