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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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When my order was supposedly delivered to my previous address, they were great to work with!
I looked everywhere online and in retail stores but couldn't find any dresses I truly liked liked. But the Modlily dresses called to me and I ordered five!
I had an issue with my order and the customer service representative was wonderful and made everything right with my order. It has been a pleasure purchasing from Modlily.
I ordered two bathing suits last month. The colors are vibrant and the quality is outstanding. Unfortunately they didn't fit my body-type. The customer service was top-notch & they're allowing me to return the bathing suits. I will definitely be finding something else to replace them as I loved the quality and colors. Plus... they offer great deals!
I bought a jumper from the website. It was a little big but during the timeframe I had unexpected surgery and was unable to make it to return the item. I contacted customer service and they assured me, although I was a day late from the return date that they would Allow me to return the item.
My package had the incorrect address and was sent back. Once I tracked it and provided correct address, they kindly resent my order free of charge.
I can always find something I like. It takes a little longer for shipping,but it's worth the wait.
I always love shopping on Modlily they always have such pretty things..
It was fine
Love the clothes. Hope they fit
Hope the quality of the style meets. Have been burned to many times. I really like your
Modlily has great customers service and their bathing suits are really great quality for an affordable price. I am a mom of 3, and do not feel comfortable wearing regular bikinis anymore but these made me feel young, sexy, and beautiful while still covering what I wanted it to.
My shipment was sent to the wrong address and Modlily is reshipping it without hassle! Can't wait to see my swimsuit!
I've always been satisfied with anything I've ordered from here. Great quality.
I love the pictures of your clothes. Shipping was great. Prices were good.
I'm always excited to receive my order. The high quality of each piece has never let me down.
I liked that these tops don't look like what everyone's gets from the local stores. Shop at home.
Fast & efficient. It's so easy to order. Will give update when I get my bathing suits
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

