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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Ohio
1 review
0 helpful votes
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Pleased Customer
June 28, 2024

Love everything I have purchased on here so far. Everything is true to size. Quality is well made

Date of experience: June 28, 2024
New York
1 review
0 helpful votes
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Bathing Suit
June 28, 2024

I was surprised on how fast the delivery arrived and the quality of the bathing suit is great quality. Love my bathing suit. I just ordered 2 more. Thank You!

Date of experience: June 28, 2024
Oklahoma
1 review
0 helpful votes
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Return
June 28, 2024

This process went fairly smooth. Chat went well with Clara. Even ordered the original suit I wanted.

Date of experience: June 28, 2024
Pennsylvania
1 review
0 helpful votes
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Cute
June 28, 2024

I'm very excited I found this app. You can't beat the great prices. I will be ordering again.

Date of experience: June 28, 2024
Minnesota
1 review
0 helpful votes
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Have always had good luck with the purchases from Modlily and will certainly order with them again. I also tell my friends about my purchases and my enjoyment with those purchases.

Date of experience: June 28, 2024
GB
1 review
1 helpful vote
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Customer service
June 28, 2024

I found this site by chance and ordered a dress to wear to a wedding.
After reading reviews that another customer six weeks for delivery I was concerned it would not be here in time.
I contacted customer services who assured me it would be.
True to their word the Beautiful dress arrived.
I will recommend this site to family and friends.
Wonderful polite, patient and courteous staff.

Date of experience: June 28, 2024
Minnesota
1 review
0 helpful votes
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Website is very easy to manage navigate through. They communicate very well. It is coming overseas however it doesn't take that long to get. I want to say it was about two weeks but again the communication was excellent. It's very much worth the wait. I have bought five swimsuits and they all are true to size, very comfortable and I love the material. The colors are just as described.

Date of experience: June 28, 2024
Virginia
1 review
0 helpful votes
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Excellent!
June 27, 2024

Great product, arrived quickly! Look forward to wearing these to work.

Date of experience: June 27, 2024
North Carolina
1 review
0 helpful votes
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Satisfied
June 27, 2024

Extremely helpful in helping me make an exchange, would definitely use them again

Date of experience: June 27, 2024
New York
2 reviews
2 helpful votes
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Good experience. Purchased clothing. Waiting to receive it but I expect will be good.

Date of experience: June 27, 2024
Arkansas
1 review
0 helpful votes
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Excellent
June 27, 2024

Been treated good.and has a good product...Doing business with this company for awhile...and future plans to continue!

Date of experience: June 27, 2024
Nevada
1 review
0 helpful votes
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Good Customer Service
June 27, 2024

I ordered a swimsuit that was too small. Returned it but they didn't have the size I needed in stock which was really, really, really, really, disappointing so I had to pick from something else. I'm not too excited about but it will work.

Date of experience: June 27, 2024
Pennsylvania
1 review
0 helpful votes
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Bathing suits
June 27, 2024

I love my suit that fit but I ordered one to big. I received a return label and mailed the one back for the correct size. I haven't received it yet but I'm sure I will love it once here. It's a beautiful suit for my coloring

Date of experience: June 27, 2024
Pennsylvania
3 reviews
1 helpful vote
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Flattering Swimwear!
June 27, 2024

Purchased a few swimsuits from Modlily for my mother-in-law. After looking EVERYWHERE for even one swimsuit that was comfortable, flattering and attractive, I finally decided to order a few from Modlily and hope for the best. I was pleasantly surprised when EVERY SUIT from Modlily was PERFECT! So, no, I did not find one. I found 3 that she loves!

Date of experience: June 27, 2024
Virginia
2 reviews
0 helpful votes
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Awesome product
June 27, 2024

Ordered several swimsuits. Great selection to choose from and awesome accurate size quite. Standard shipping arrived in a reasonable time frame. Product was as described and good value for the money. Will continue to buy from ModLily

Date of experience: June 27, 2024
New Hampshire
1 review
0 helpful votes
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Exchange
June 27, 2024

Very good experience. My exchange was processed very smoothly.

Date of experience: June 27, 2024
Pennsylvania
2 reviews
0 helpful votes
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Quality clothes at a good price
June 27, 2024

I was impressed by the quality of the bathing suits I ordered, I had to return one because it was not the right fit for me, after I figured out the communication on the return it went smoothly and I was able to exchange for a better style for myself

Date of experience: June 27, 2024
Massachusetts
1 review
0 helpful votes
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Return
June 27, 2024

The items I received were great but the one I had to return was an issue somehow the wrong zip code was on my exchange package and it's been over a month of having it returned and then back with the wrong zip code. They state the will resend with correct address and zip code. Let's see if I get it

Date of experience: June 27, 2024
North Carolina
1 review
0 helpful votes
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Excellent!
June 27, 2024

Great the site was easy to navigate and the items were fun to look through and search for the oerfect dress or top or suit

Date of experience: June 26, 2024
Wisconsin
1 review
0 helpful votes
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Shopping
June 27, 2024

Have received several items from Modlily and they are great. Easy to shop and items are great.

Date of experience: June 26, 2024