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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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True to size and well made swimwear. I have purchased 6 suits alone this year! I will continue to order from here. Easy and affordable and so many styles to choose from!
Everything always true to size and I always get so many compliments.
Easy ordering and was exactly what I expected. Great color and quality fabric.
My items arrived and fit perfectly. The quality and craftsmanship of the clothing is exceptional. Clothing is true to size.
Great experience! It took longer than usual to receive the previous order. I hope they stick to their word and mail these quickly!
I received 4 shirts that were a bit snug, I contacted customer service, received a return label to exchange for the next size. The new shirts were promptly shipped as soon as my package was received by them.
Great bikini bathing suits. You don't have to have a model, perfect body to look good!
I failed to update my address. Package went to the wrong address. Modlily immediately fixed the problem and now all is good.
Good quality and it came true to size. I will definitely order again.
Had a great experience. I ordered a 2nd suit after getting the first one o liked it so much. My mother saw my bathing suit and decided to get one for herself. Timely shipping Great price and quality.
My merchandise was returned to Modlily because an insufficient address was provided. I used the Chat service & was told it would be resent to me after I gave the correct address. The next day, I received an email with my order number saying it was delivered to me. I replied to the email & explained what happened. I'm hoping I receive my order soon.
Love the suits we ordered! Beautiful vibrant colors, great fit. Customer service in exchange process was excellent.
Very good, as first delivery was a bit slow, but things vary with the mail.
Everything arrives on time and is exactly what i ordered.
Fast and easy purchase. I found the web site to be friendly and easy to navigate.
Where. Can you to get the cutest clothes and at such low prices? Nowhere else; that's where
Thank you for adding a video regarding body measurements. This assisted me with ordering the proper size. (I hope). However you do have a great return policy if the items don't fit.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

