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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Oregon
1 review
0 helpful votes
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Swimwear was perfect
August 22, 2024

I bought 2 styles of swimsuits. Both fit really well and quality was great. I was very happy with my purchase.

Date of experience: August 21, 2024
North Carolina
1 review
0 helpful votes
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Great Company!
August 21, 2024
Updated review

Great fashion choices and great prices! Has fashion for everyone, delivery time is very good and customer service is very helpful, if needed.
Overall, this company is excellent in every way!

Date of experience: August 21, 2024

Very nice!
July 17, 2023
Previous review

Love the styles, had fast delivery and true to size.
Overall, very pleased with my purchases and will be making more purchases.

Date of experience: July 17, 2023
Montana
1 review
0 helpful votes
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Great Clothes
August 21, 2024

I have been buying from Modlily for a few years now and as a plus size 69 year old woman it was hard to find really cute clothes in larger sizes. You can't go wrong buying from this company - their US sizes are true to size but go by measurements to make sure. Love their clothes!

Date of experience: August 21, 2024
Canada
2 reviews
0 helpful votes
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Very satisfied
August 21, 2024

The bathing suit was delivered when they said it would be. The bathing is good quality. It also fit the way they said.

Date of experience: August 21, 2024
Missouri
1 review
0 helpful votes
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First time order
August 21, 2024

I have seen ads for this site many times, but am always concerned about ordering from sites I am not experienced with. My experience was great! The size was perfect, the delivery was timely and the bathing suite was exactly what I expected.

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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Pleasure doing business
August 21, 2024

Ordering online was a breeze. I was very impressed with the true to size fit of items when I received them. Had several questions during the order process and they were very quick to respond to me. Definitely will order again!

Date of experience: August 21, 2024
Texas
1 review
1 helpful vote
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Not great customer service
August 21, 2024

My experience, this company is not willing to do exchanges. Not everyone is an exact size. I wanted to exchange a swim suit top, the bottoms were a great fit, I just wanted a larger top. This swim suit is cute, but unfortunately Modlilly thinks they are too good to help the customer. I will not ever recommend this company or product and will I let everyone I talk to, know that

Date of experience: August 21, 2024
Colorado
1 review
0 helpful votes
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Two bathing suits
August 21, 2024

I waited a few weeks to receive the bathing suits but when they arrived it was worth the wait. They fit perfectly and I got so many compliments at my aquatic classes.

Date of experience: August 21, 2024
New Jersey
2 reviews
0 helpful votes
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Summer Clothes
August 21, 2024

The ordering goes very smoothly. I do on line. Tracking package is easy to see. Fit is usually very good and accurate. The material for summer clothes is light weight. Returning has not been a problem
They sell long sleeve tankini bathing suits that I need to block the sun. They are pretty and comfortable. The CHAT customer serves works well.

Date of experience: August 21, 2024
Pennsylvania
1 review
0 helpful votes
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Very high quality
August 21, 2024

I could not believe how great my bathing sits fit. The material was very high quality loved the softness of the material. Made to size perfectly!

Date of experience: August 21, 2024
Pennsylvania
2 reviews
0 helpful votes
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Easy access to your products by way of Facebook. Exceptional viewing of products.

Date of experience: August 21, 2024
Canada
1 review
0 helpful votes
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I was very pleased with the quality and style of the bathing suit. But more pleased with the service in exchanging for a different size. And the return label for exchange.

Date of experience: August 21, 2024
Canada
1 review
0 helpful votes
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Swimsuit
August 21, 2024

Love my swimsuits. Price was reasonable. Delivery was very slow but otherwise I'm very happy with the quality and style and fit.

Date of experience: August 21, 2024
Canada
1 review
0 helpful votes
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Bathing Suit
August 21, 2024

Fits perfect to the shape of my body and the color is beautiful. Was shipped as promised and came quickly.

Date of experience: August 21, 2024
Egypt
1 review
0 helpful votes
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Swim suits
August 21, 2024

Very good quality and is the same as pictured. Also, very timely delivery and product packaging.

Date of experience: August 21, 2024
Missouri
1 review
0 helpful votes
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Beautiful well made
August 20, 2024

I ordered a size that was too big as I was not familiar with their sizing. Clothing was beautiful and well made. Customer service was great

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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Side button top
August 17, 2024

I have 4 of these tops in different colors. I love them! I wear size large and they are a perfect fit!

Date of experience: August 17, 2024
North Dakota
1 review
0 helpful votes
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Customer service
August 17, 2024

I returned a swimming suit and requested that it be exchanged for a different size. The person assisting me responded promptly and took care of my request. Excellent customer service

Date of experience: August 17, 2024
Illinois
1 review
0 helpful votes
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Anonymous
August 16, 2024

Not all outfits are true to size. I feel most of the outfits are made for tall people

Date of experience: August 16, 2024
South Carolina
1 review
0 helpful votes
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Shipping
August 15, 2024

Order was split in 2 separate shipments still waiting for 2nd shipment after being told it would be fast tracked

Date of experience: August 15, 2024