Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The delivery was somewhat slow. The packaging was good. The top and pants are still a little wrinkly after washing. The pants and top are comfortable, maybe a tad too big.
Sent for two kept one returned one both lovely and great fit but only needed one no problem with return
Very satisfied with the ordering and shipping process.
The suits I ordered had pockets and were very flattering. ModLily is my new go to for swimwear!
Product came quickly and was in good condition. I've always like the quality of the ModLily products. If anything, I'd say it runs large, but I'm happy with the purchase.
I ordered two swimsuits both are very nice and flattering, I would defiantly order again.
I enjoy buying my tops from this company. I like the way they feel and how well they do in the laundry
I am a little over five feet, 107 pounds and soon to be 72. I hate shopping for bathing suits. Although many of your suits are for younger women and girls you do have styles that I loved. I have never purchased a bathing suit through the mail, but took a chance and purchased my first and was so happy I ordered two more.
I ordered 4 dresses for my son's wedding. They were all too big, so I returned them, with an exchange request for one of them in a smaller size. Right after they confirmed this, my son changed the color of his tux, so I had to cancel the exchange and request one of the original 4 dresses in a smaller size. The CS rep, stopped the exchange process and was able to locate the dress I needed in a smaller size, although it was not showing online. Great effort to make my son's wedding pictures a success!
I have been ordering from Modlily for over a year and always have a great shopping experience. The clothes are stylish and true to size and colors.
The clothing is true to size and colors. Everytime i think i'm done shopping for summer stuff they come out with something new and i have to buy it because its so pretty.
Love the navy and white floral tankini that I ordered. Took a while to arrive from China - but loved the fabric and fit!
I have ordered several swimsuits from you and they were either too big or too small. The last one I ordered I sent it back for an exchange, there was an additional charge an I paid it but you have still not sent me the replacement suit.
Ordered 6 shirts. All XLarge in size. Several ran smaller in fit size. Also, a white shirt is a little sheer and will require a camisole underneath. That info would have been useful ahead of time. For the most part I like Modlily's clothes. It's just disappointing when it doesn't fit.
I ordered 2 bathing suits on July 30. I received one in a week and a half the other one took almost 4 weeks before it arrived. I love the suits, material and the wst they fit but will probably not order from you again due to the slow delivery time.
Perfect fit to size chart. Fast delivery. Great quality. I needed a very specific style dress.
Love what I bought. Shipping was a bit slow but now a days most shipments are slow. Love the swimsuit I bought.
Perfect fit, great quality fast delivery! I'll definitely order again.
I've heard about Modlily for a long time. A friends has been shopping there for years. I wanted something different in my wardrobe so I thought I would try it. I purchased a few tops. Absolutely loved one of them. One was just ok. One didn't work and I sent it back. I will definitely try again. Don't like the cost of returning an item. Higher than any other place I've had to send something back.
Easy online ordering! Swimsuit looked like picture and is a nice quality fabric.
GREAT I'M GOING ON VACATION AND NEEDED NEW BATHING SUITS I ORDERED 2 WITH BOTTOMS TO MATCH LUV THE FIT QUALITY COLORS AND AS A BONUS U GAVE AN ANKLE BRACELET
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

