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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Love previous order.
Easy to place an order and I like the discounts.
Great prices and lovely items I enjoy the holiday pieces especially
Have bought 4 different styles always been happy with my purchase. There seems to be a difference in sizing of some of the designs. I.e. Mainly bust area.
Modlily choices in tops that I had to choose from.
I ordered a swimsuit. The website said it would be delivered prior to my departure for vacation. It was delivered over two weeks late. They said I could return it if I paid for both delivery and return shipping. I don't feel this is fair since they didn't get the swimsuit to me when they said they would. They offered me credit with the company and I can keep the item. I don't want or need it and I certainly don't want credit with a company that doesn't follow through on what they say.
Love this bathing suit, nice colour, nice fit. Arrived on time. No issues at all. Would highly recommend Modlily for bathing suits that are colourful and different.
Modlily has some great products, I especially love the tops, from sweaters to tanks most of them are very cute, can be worn in office setting or out and about everyday wear. The website and processing are pretty smooth, easy to navigate and tons of coupons and deals. The shipping takes a little longer than what I am use to but for the most part the wait is worth it. Great product, great value. Happy Shopping!
I'm happy with Modlily's quality and styles, I've ordered many things and have been happy with every one!
Very good quality loved all the swimwear. Already purchased 2 bathing suits
Nice items good material and the attention will buy again
La prenda linda, bella, pero el sistema es traumático, casi imposible llegar a pagar y lo peor el envío es muy caro, no estoy de acuerdo, realmente pasé un mal momento
My 4th piece should be free. It is advertised as buy 3 get one free.I did not see that in my final total.
Your cloths are adorable and high quality! I love your clothes
I love the swim suits. Just ordered another for hot tub!
Nice material, fits true to size and washes up very well.
I Bought some bathing suits and it took
About a month to get here and then once it got here, it was too small so the exchange has taken over 4 months of a lot of back-and-forth chatting and I finally received the two exchange items at the end of august so I didn't get any of my stuff for when my holidays were. Their exchange policy needs to be updated or
Made easier it Shouldn't take as long as it did.
This is my third one. Nice fit and quality
Always get compliments
So far so good, I have only ordered, and that was easy. Hard to choose just a couple, I like so many.
Great items, swimsuits have been great, not had to return a thing.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

