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MobStubReviews 732

2.4

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MobStub Reviews Summary

MobStub has a rating of 2.4 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobStub most frequently mention credit card, phone number and return policy. MobStub ranks 7th among Daily Deals sites.

service
125
value
119
shipping
129
returns
81
quality
113

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California
2 reviews
10 helpful votes
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Horrible comp mob stub
January 24, 2019

Horrible customer service. They send the same concerning email saying they will get to you soon. It's been a month and no contact just a generated email. Don't buy from them whatever you do... They sent me a broken item and no resoultion.

Date of experience: January 23, 2019
Ohio
1 review
15 helpful votes
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Do not buy from mobstub. I rec'd a purse for Christmas that was defective, they refuse to accept the return because it's passed 15 days of purchase. Most reliable companies have a better return policy at Christmas

Date of experience: January 3, 2019
Pennsylvania
1 review
9 helpful votes
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Awful
January 2, 2019

Cheap product. Inaccurate description. No free shipping. Unresponsive CS.
Can't check box below but I am a certified buyer. Won't be any more.

Date of experience: January 2, 2019
Texas
2 reviews
4 helpful votes
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The item's booklet says the contact gel is included, but it was not sent with the Acupointer. I told Customer Service and they said "I would like to confirm that this item is not advertised as coming with contact gel. It seems that this item can be used with or without." I tried to use it without the gel and it did not work. Their statement is false, saying it is not advertised as coming with the contact gel because the booklet has it listed in their packing list. I have asked for a return label and they will not answer me.

Date of experience: December 29, 2018
Arkansas
1 review
12 helpful votes
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I ordered a handbag 12/3/18 my bank was charged that day. I have waited and waited for my daughters Christmas gift to come in and nothing. I have tried emailing and still nothing and all of my FB post vanishes immediately. I will never order anything else from MobStub again. I will get my money back if I have to file a claim to get it.

Date of experience: December 20, 2018
Colorado
1 review
9 helpful votes
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I received the wrong item. After 4 e-mails I've gotten no reply. I'm on a fixed income and spent more than I should have for a Christmas gift. Now I'm out over $100 with no gift.
DO NOT EVER ORDER FROM THEM. IT'S ALL BULL- - - -!

Date of experience: December 18, 2018
South Carolina
1 review
7 helpful votes
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SCAMMERS! Beware
December 8, 2018

Placed an order over two weeks ago. To date, have not received any part of it. There is no number to call but supposedly an email address to file inquiries. Have made 3 inquiries with no response.

Date of experience: December 8, 2018
North Carolina
1 review
1 helpful vote
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Good customer service
October 9, 2018

This is a followup to my recent complaint. I heard back from customer service and they're sending me what was not in my order so everything is good... good quality jewelry and good customer service...

Date of experience: October 9, 2018
Washington
1 review
4 helpful votes
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Rip off
September 15, 2018

Ordered bracelet. Sent back with RMA number. Post Office did not give me a tracking number so modstub won't refund my money. I asked what is the RMA number for? And never got an answer.

Won't buy from them again.

Date of experience: September 14, 2018
Alabama
1 review
10 helpful votes
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BUYER BEWARE
August 28, 2018

Ordered 4 items. Received 2 in wrong colors. Never received other 2. Very slow to communicate. Finally, I asked PayPal to intervene. Refunded part of the cost. Inferior quality. More trouble than it was worth. BEWARE!

Date of experience: August 28, 2018
Louisiana
1 review
9 helpful votes
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I have a Valencia blue cross body purse. I put a few items into bag and draped it over head. It ripped immediately. I couldn't find out how to contact them. When I did, I was told it was past the 30 day return. There was nothing they could do. No, they won't do anything for me. I am never ordering anything from them. Stay clear! They're " customer Service" stinks. They have none,

Date of experience: August 12, 2018
New York
2 reviews
8 helpful votes
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Purchased What I thought were adult rose gold hoops what came in the mail was something very different tiny tiny hoops that would fit in newborn very disappointed

Date of experience: July 15, 2018
Illinois
1 review
5 helpful votes
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Keep asking for return labels so I can return unwanted items to no avail. Items are inferior.

My loss.

Date of experience: June 19, 2018
Delaware
1 review
5 helpful votes
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Solar charger
June 6, 2018

I stupidly bought four solar phone chargers for a camping trip next week. Two days in the sun and it never charged to even half. Tried to plug into my phone and it barely went up 1% in an hour. Terrible, terrible, terrible.

Date of experience: June 6, 2018
Illinois
1 review
7 helpful votes
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One item was shipped to my winter address and was never forwarded. I inquired to no avail. The sevond item was so bad, poorly made and difficult to put on and off. So I mailed it back to Mobstub. They say they have no record of receiving this returned item. I will never, ever order from this company again.

Date of experience: May 17, 2018
Florida
1 review
16 helpful votes
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Ripoff
May 8, 2018

Saw their ad on Facebook(thanks Mark) big mistake, ordered a purse directly from their ad. Went through PayPal for payment. I have not received any confirmation number for this purchase, sent them an email the next day and received an inquiry number regarding my email. Today i sent a complaint to them through PayPal and within minutes received another inquiry number regarding that email cancelling my order. Stupid me for thinking that Facebook allows only reputable companies place their ads on Facebook. I think i have been scammed. Oh, well... live and learn.

Date of experience: May 8, 2018
Washington
1 review
9 helpful votes
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I ordered a solar charger for my phone. It came on time and was the color I ordered. I was excited and opened the pkg. No brand name or useful information on pkg also no instructions. I placed it in the daylight and never did it get more than 1 green light. After several days I tried it. My phone was at 45% when I plugged into the solar charger. For 1 minute my phone showed it was charging but then stopped so I unplugged from the solar charger. My phone then showed 0% battery and shut off! It took over 3 hours to get my battery to recharge to 100% with my rapid charger ( normally only takes 45 minutes) My battery now drains extremely fast now. (drains 3% per minute when not in use)
This product discharged my phone and fried my battery. I am beyond ANGRY
Buyer beware!
I will NEVER buy from MOBSTUB again

Date of experience: April 17, 2018
Pennsylvania
1 review
8 helpful votes
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Horrible company, received item broken, will not return any of my email inquiries and no phone number! Any company with no phone number is not reputable! Wish I would have done more research before I ordered! Reported them to Facebook, hoping they remove the Company! Next going to dispute with bank and report to Better Business Bureau!

Date of experience: April 11, 2018
New York
1 review
5 helpful votes
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I ordered the solar phone charger. The product quality seemed questionable, it came in a box with no actual brand name and no instructions. I both Facebook-messaged them and emailed and got no response. I'm still trying to figure out if the charger works or not. It does not appear to, but it could be that I'm not operating it correctly. That's why products usually come with instructions.

Date of experience: April 6, 2018
Illinois
1 review
4 helpful votes
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Doesnt Work
April 2, 2018

The charger doesnt charge.
Doesnt work. Doesnt work. Doesnt work. Doesnt work. Doesnt work.
Doesnt work. Doesnt work. Doesnt work. Doesnt work.

Date of experience: April 1, 2018