MobStubReviews 732

I have been ordering from MobStub now for about 5 months and the last order I made never arrived. Not only did they continue to stay in contact with me but they reshipped a new order and I received it yesterday.

Will continue to shop with them...

Nothing but Kudos for the prompt response I got when there was a minor problem with the item having a defect. They quickly responded and resolved the issue. Sent a replacement the very next day. Excellent!

I was charged 3 times for the same amount and the charge was not reversed.

Had a problem and they resolved it almost immediately. I was a bit leary about ordering but I got really nice sheets from them so I decided to order. Customer service was excellent.

I buy all my gifts from here
Much better then wasting time and energy everywhere else!

I love my ring from Mob Stub, and have nothing but good experiences from everything I have purchased from them.

I didn't get exactly what I wanted and when ask for an exchange and I offered to pay all the shipping the answer I got was "No, sorry we don't do that."

This was my first time ordering anything from MobStub.
I ordered the Princess ring and it happen to come in damaged, so I e-mail them and they responded in less than an hour. Ilana asked me to send him a picture of the damaged part, so I did and they will be sending me a replacement. Awesome company.
I will be ordering more items from this company :)

I recently made an order. I was sent the wrong bed set so I contacted customer support who got back to me in a short amount of time. They apologized & have sent the correct bed set. They also told me to keep the other bed set at no cost. Very pleased with the pleasantness of the customer service. I will definitely continue ordering from mobstub

I'm very happy to be a MobStub customer. Recently I had a problem with shipping of a product. The MobStub customer service department turned a bad situation into a good one. I will be a MobStub customer for years to come.
Thank you Stephanie Poveromo

Just made my first purchase from mob stub! Was a little weary at first but i ordered anyway... so hapy i did! Im going back for more later today, order was shipped in les than a week! Everything was as ordered could nt be happier

I had a very good experience when it came to handling my problem. It is not Mob Stub's fault that my item had a flaw.

I bought a winter hat with an led light, it was defective
I sent an e-mail informing MobStub of problem.
I had an answer saying would be replaced and I had that replacement within a week.
I purchased a lot of items for xmas and birthday around the same time. I was very pleased with this experience also with all my purchases.

I purchased 4 bracelets from mobstub and the silver plating wore off the lobster claw clasp rather quickly. Customer service answer? They only address defective items for 15 days. What a joke.

When I received my 3D Fiber lashes, the wand was broken off in one of the tubes. I contacted MobStub customer service, sent them a picture of the defective product and they immediately shipped me out a replacement. I had it in no time at all. You don't often get excellent customer service these days, but they truly provided it. I will do business with them again.

The products are top class at this site; Whether jewelry, clothing, or bedding; they are all fantastic quality.

I intend to be customer at this site for along time.