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MobStub

2.4

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MobStub Reviews Summary

MobStub has a rating of 2.4 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobStub most frequently mention credit card, phone number and return policy. MobStub ranks 8th among Daily Deals sites.

service
125
value
119
shipping
129
returns
81
quality
113

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Maine
1 review
0 helpful votes
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A pleased customer
January 18, 2017

Package got stalled because of a storm we were unaware of. Customer service was very helpful in tracking the package.

Date of experience: January 17, 2017
South Carolina
1 review
2 helpful votes
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Great deals!
January 18, 2017

My first order was a small leather purse. It arrived on time, and I was so impressed with its quality I placed a second order for Tanzanite earrings and for 2 sterling silver snake chains. Once again I am very impressed with the products. MobStub offers tremendous deals for quality products!

Date of experience: January 17, 2017
Colorado
2 reviews
0 helpful votes
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Excellent cust service
January 17, 2017

After receiving my original order with an error(duplicate bracelets), I notified Mob Stub cust serv with my concern. In a very short time, I was sent a replacement order, which unfortunately contained another duplicate bracelet. I again sent a message to cust. Serv.,& was immediately sent an apology. In a matter of few days, i was again sent a replacement which was the correct item. I was very impressed with the concern & cooperation of Mob Stub services. I look forward to doing business with them again!

Date of experience: January 16, 2017
Florida
1 review
7 helpful votes
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Cross body bag
January 14, 2017

Ordered the cross body bag. The picture of the bad is deceptive in size. Bag is much smaller than it appears. Disappointed. Will not buy again

Date of experience: January 14, 2017
Texas
2 reviews
1 helpful vote
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Very happy with purchase.
January 13, 2017

Received the necklace set I ordered. Was very good quality and I was pleasantly surprised. Loved the earrings, ring, bracelet, and necklace. Can't wait to wear them.

Date of experience: January 13, 2017
Maine
2 reviews
18 helpful votes
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Excellent abounds regarding MobStub
January 12, 2017

My inexpensive wallet/purse broke just before Christmas. So I thought Id splurge and get myself an all leather purse at Nordstrom and put it under the tree for myself. That thought disappeared, when I looked at the price tags. The one I liked with all the credit card pockets cost $248!#@#! I then went to Macy's. While I found a reasonable facsimile for $140, Im not irrational enough to purchase one that expensive. Then I found the MobStub site... I don't know how, but I'm thrilled that I did. I found a lovely super soft all leather cross-body purse for only $18 with all the pockets I could ask for. I wasn't expecting much, but the photo looked good. When it arrived in I couldn't believe my good fortune. It's as good as any of the purses I looked at that cost a hundred dollars more. I am now waiting for some jewelry to arrive. Can hardly wait. I'm spreading the word!

Date of experience: January 11, 2017
New York
1 review
0 helpful votes
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Great Experience!
January 12, 2017

I don't usually write reviews... but I decided to try MobStub because they have a number of clever light up items that appeal to me, like the cap with an LED built in, LED earrings for my friend, battery pack to jump start a car... everything has come fast, is priced competitively, clever no stuff, etc! And, I did have one issue Hannah at customer service resolved within 24 hours. This review is so good I could almost seem like a plant! But, I was so happy with today's service and how fast the products came I offered to write!

Date of experience: January 11, 2017
Colorado
1 review
0 helpful votes
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Excellent Service
January 12, 2017

I have ordered from MobStub several times and am always delighted with the quality of the items and their delivery. I will continue to order from this seller. They also have excellent customer service.

Date of experience: January 11, 2017
Kentucky
1 review
0 helpful votes
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I only recently learned of your site and took advantage of it for Christmas. I ordered a good deal of my Christmas gifts from you and was delighted with the service, quality of items, and prices! I am looking forward to my net order.

Date of experience: January 4, 2017
Florida
2 reviews
1 helpful vote
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OMG NEVER AGAIN
December 31, 2016

I ordered 4 items. Received 1 item I did not order, 1 turned my finger green within hours, even at being gold plated it should not have, 1 appears to be fine and the other I am still waiting to receive. Not a good experience. I will not order again nor will I recommend Mobstub to anyone.

Date of experience: December 31, 2016
Illinois
1 review
1 helpful vote
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I was lucky
December 28, 2016

Ordered the leather crossbody purse on 12/17. Got it today 12/28. After reading all the complaints wasn't expecting much. Am pleasantly surprised. The purse is leather and exactly as it was described. I probably won't order again because of the number of complaints. I'll count myself lucky and move on.

Date of experience: December 28, 2016
Illinois
1 review
0 helpful votes
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I saw an ad on line showing beautiful Jewelry at fantastic pricing. Ordered several pieces for myself and gifts. One packet arrived empty, so I immediately sent an email. The reply was that a replacement had been processed. It arrived as promised. So great!

Date of experience: December 27, 2016
New York
2 reviews
0 helpful votes
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Crossbody cellphone case
December 28, 2016

My purchase of the cellphone case was very positive, It provides a hands-free carrier, easy to access. It does not feel weighty or awkward while wearing it. I got compliments on its look. Delivery was prompt during the Christmas shopping rush. This was a first purchase from Mobstub, but I'm sure I'll return to it.

Date of experience: December 27, 2016
Florida
1 review
0 helpful votes
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Hard to please? Easy to find!
December 26, 2016

My shopping was a great experience. Hard to please grandkids but managed to find something appropriate for every, oh, and a few things for me too! Set some time away to do your shopping... there are many things to discover. Communication from MobStub very good. Products as shown, very satisfied with purchases and will continue to shop this website.

Date of experience: December 25, 2016
Illinois
2 reviews
3 helpful votes
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I love Mobstub.com. Everything that I have ordered is received in a timely fashion and excellent quality.

Date of experience: December 24, 2016
North Carolina
1 review
10 helpful votes
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Beware!
December 22, 2016

Items were ordered, received confirmation and my credit card was immediately charged. No product received, no response to multiple emails. No phone number anywhere on website to contact them. Filed dispute with credit card company and filed formal report with the BBB. Beware!

Date of experience: December 21, 2016
New Mexico
1 review
4 helpful votes
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CHEAP!
December 18, 2016

I was shocked after receiving 2 necklaces I purchased at $15 a piece. I was not expecting high end materials but this does not even qualify as decent costume jewelry. This is what I would expect to see at $1 dollar store. DON'T DO IT! I believe there is a reason you can not zoom in on many images. Go to Target or Charming Charlie for inexpensive stuff, not here. TERRIBLE!

Date of experience: December 17, 2016
Nebraska
1 review
20 helpful votes
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Great customer service
December 16, 2016

I was unfamiliar with MobStub. I think it popped in an online ad. I logged on and was impressed with the prices. However, I had been "burned" by sites with weird names so I did my due diligence. They are an A+ with the BBB and it carries the Norton security icon with a current date. I decided to order three things for Christmas. One item were LED earrings. Not anything I would wear, but I thought it would be a wowzer gift for my 10-year-old granddaughter. I tried them out, and I was pretty impressed. They look really cool. One unfortunately was a little hinky with the light. You had to find the sweet spot before it would come on and then flickered sometimes. She probably could have worn it okay, but I decided to email MobStub about the problem. The next day I got an email stating they would replace the set... it was on its way. The other two items were fine and as described. I will order from MobStub again.

Date of experience: December 16, 2016
Florida
1 review
19 helpful votes
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Defective Item? No problem!
December 16, 2016

I purchased 2pr of sterling silver earrings. When I inserted one of the earrings into my piercing, it snapped in half in my fingers. I don't know if it was defective, had been damaged in shipping, or what. I emailed Mobstub and pled my case. Lilly responded within a few hours to let me know they were working on my request. Within 12hrs, Lilly sent another email issuing me credit for my entire order, even the earrings I'd ordered as a gift, PLUS the shipping! I pride myself on my honesty, and sent them another email that this wasn't what I had requested and that I really just needed ONE new earring. Lilly returned the email insisting this is how Mobstub operates. They also. Put the credit within the site, so when I reordered the earrings, I simply touched on an icon that applied the credit to my order. The whole reorder and credit took less than a minute to complete. I would strongly recommend Mobstub as your "fun shopping" choice. Thanks Lilly and Mobstub!

Date of experience: December 16, 2016
New York
1 review
0 helpful votes
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Item as pictured, received on time.
December 15, 2016

Very pretty initial bracelet, in gold filled. Received in a few days. Had a small issue with a 10% promotion, and customer Service cleared it up the next business day of my e-mail. So far, dealing with this company has been easy.

Date of experience: December 14, 2016