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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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Illinois
1 review
0 helpful votes
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Great
May 9, 2024

The phone Was unlocked at the time it said it would be done

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Fidel,

We're glad to hear your iPhone 11 was unlocked as scheduled! It's always rewarding to know that our services are punctual and meet our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Enjoy your newly unlocked phone and the freedom it brings!

Best regards,
Charlotte

Benin
1 review
0 helpful votes
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Very fast
May 9, 2024
Updated review

Fast unlock. I really like it.
Say no More there are the best

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Adechian Ichaou,

Thank you so much for your positive feedback! It's fantastic to hear that you found our unlocking service fast and to your satisfaction. We're thrilled you consider us the best and we strive to continue providing great service. If you need any further assistance or have any friends or family who might benefit from our services, we're here to help.

Thank you for choosing us for your iPhone 14 Pro Max unlock from T-Mobile USA!

Best regards,
Charlotte


Fast
July 30, 2023
Previous review

Fast and reliable…

But something free carrier checking then people can pay fast the unlocking amount

Date of experience: July 30, 2023
Canada
1 review
0 helpful votes
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Simple and easy
May 8, 2024

Great, it was simple once you paid. They did the rest

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Michael,

Thank you for your feedback! We're glad to hear that you found the process simple and straightforward. Our team is always here to ensure that the unlocking process is as seamless as possible for our customers. If there's anything more we can do for you, or if you have any further questions, please don't hesitate to reach out. Enjoy the freedom with your unlocked iPhone 12 Pro Max!

Warm regards,
Charlotte

Ohio
1 review
0 helpful votes
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Bueno bonito y barato
May 8, 2024

Súper bien súper rápido se los garantizo liberación desblokeo rápido

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Neyelis, gracias por tomarte el tiempo de dejarnos una reseña. ¡Estamos encantados de saber que encontró nuestro servicio rápido y eficiente! Es fantástico saber que las opiniones que leyó sobre nosotros fueron confirmadas por su propia experiencia positiva. Nos esforzamos por brindar un servicio rápido y de calidad, y nos alegra ver eso reflejado en el desbloqueo de su iPhone 12 Pro Max de Verizon USA. Si tiene algún comentario adicional o necesita más ayuda, no dude en comunicarse. Disfrute de su teléfono recién desbloqueado y esperamos servirle nuevamente en el futuro. Saludos cordiales, Carlota

GB
1 review
0 helpful votes
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Unlock code purchase
May 8, 2024

Very fast and efficient service. Unbelievable would recommend

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Dalton,

We're thrilled to hear you found our service fast and efficient, and we truly appreciate your recommendation! It's great to know you consider us the best service for your needs. We're continuously working to provide better service and quality to our customers.

Thank you for taking the time to share your positive experience with us. If there's anything more we can do for you, or if you have further feedback, we're all ears!

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Pleasantly surprised
May 8, 2024

Really impressed with this service. I was a little skeptical at first, lots of companies offering the service but reading the reviews. MobileUnlocks was the way to go

My phone was unlocked within the hour and a really good rate.
Would definitely recommend the service

Thank you

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Oliver Longstaff,

Thank you so much for your positive review and for choosing MobileUnlocks based on our customer feedback! We're delighted to hear that your iPhone 6 Plus was unlocked successfully and you were satisfied with the speed and pricing of our service. It's great to know that we could meet your expectations and that you would recommend us to others.

If there's anything more we can do to assist you or if you have any further questions about your device, please don't hesitate to reach out. Your confidence in our service is truly appreciated, and we look forward to serving you again in the future!

Warm regards,

Charlotte
Customer Service Team, MobileUnlocks

GB
1 review
0 helpful votes
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Excellent service
May 8, 2024

Im very satisfied excellent service in in uk and the phone was in Mauritius quick easy and they unclock it very quick.thank you

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mrs. Duman,

Thank you for taking the time to leave us a review, and we're thrilled to hear about your satisfaction with the quick and easy service provided for unlocking your iPhone XR! It's wonderful to know that even with the phone being in Mauritius, everything went smoothly.

Your positive feedback is greatly appreciated, and should you need any more assistance or decide to unlock another phone in the future, we hope you'll choose MobileUnlocks again. Have a fantastic day!

Warm regards,
Charlotte

California
1 review
0 helpful votes
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It's real
May 8, 2024

Honestly I thought scams there goes 80 bucks but it's not 30 to start the unlocking and then 50 to do the sim unlock it's real no joke.

It was fast took only 3 days but on day 2 I was able to activate my iPhone 15

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Roberto Morgan,

Thank you for sharing your feedback with us. We're thrilled to hear that your unlock was successful and swift!

It's normal to have concerns about online services, and we're glad to have provided you with a positive and genuine unlocking experience for your iPhone 15. We understand the process can seem a bit complex with multiple payments for the Eligibility Check and the Standard Unlock, but as you've experienced, these steps are straightforward and clearly detailed during the checkout process.

We hope you're enjoying the freedom of using your iPhone on the network of your choice. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us.

Thank you for choosing our service!

Best regards,
Charlotte

South Africa
1 review
0 helpful votes
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Great Service
May 8, 2024

We wanted some old phones unlocked to give to friends in South Africa but they had been locked by 02 in the UK. We checked online for help to do this and found MobileUnlocks who had over 10,000 good rated reviews. We submitted the phone details. They kept us informed all through the process, which was fast and simple.

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mr. Lavers,

Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our unlocking process fast, simple, and professional. It's fantastic to know you're planning to give your unlocked phones a new life with friends in South Africa.

We appreciate your trust in choosing MobileUnlocks, and it's rewarding to know our commitment to removing the lock code effectively and updating the phone manufacturer’s database met your expectations for a globally usable phone.

If there's anything more we can assist you with or if you have more phones to unlock in the future, please don't hesitate to reach out. We're here to ensure a smooth and convenient service every time.

Warm regards,

Charlotte
Customer Service Team

France
1 review
0 helpful votes
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Unlocking Mobile Phone
May 8, 2024

At first, I thought this was a scam and thinking to myself, damned it...!... I got caught, me usually being extra carefull about these things...but guess what.this is totally genuine and it was easy to use from an end user point of view.just like plug and play.
The cost is fair for digging you out of the unlocked phone nightmare.
I recommend it 100% if your phone is legit.

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi James,

Thank you for taking the time to leave us a review. We're thrilled to hear that your experience with MobileUnlocks turned out to be a positive one after some initial concerns. It's a great compliment to hear that we were able to provide an easy and effective solution to your unlocked phone dilemma, and we're delighted that you would recommend our service.

It's always our goal to offer a hassle-free process with clear costs, and we understand the importance of being cautious when choosing a provider. We're glad our service stood out to you upon comparison and that you found the cost reasonable for the value provided.

If you have any further needs or questions, please don't hesitate to get in touch with us. Enjoy your unlocked iPhone 5!

Best regards,
Charlotte
Customer Review Service Agent

Georgia
1 review
0 helpful votes
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Easy unlock and was quick
May 8, 2024

Great experience, though it took few days but was completely satisfied with service.

Date of experience: May 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Kshitiz,

Thank you so much for taking the time to leave us feedback. We're thrilled to hear that you've had a great experience with our unlocking service, and that you've found our tracking and checking features useful and reliable. We always aim to deliver a satisfying service, even if it sometimes takes a few days. Our team is dedicated to providing quality solutions, and we're glad that we've met your expectations.

Should you need any further assistance or have any more questions, please don't hesitate to get in touch with us. We're here to ensure that your experience remains positive and hassle-free.

Best regards,
Charlotte

New Mexico
1 review
0 helpful votes
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I've got to say they did every thing within fast. And when the first method didn't, they reassured that they had contact the manufacturer and I would just have to be patient less than 48 hours the code came I will tell all my friends
To use this great service and use this If I need it ever again

Thank so much and the customer service was awesome

Date of experience: May 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Susan Gonzales,

Thank you so much for your kind words and for taking the time to leave us this positive review! We're thrilled to hear that you were satisfied with the speed and effectiveness of our service, and that our customer service team was able to provide you with the support you needed.

We appreciate you recommending us to your friends, and we're here for you if you ever need our services in the future. Remember, our team at MobileUnlocks is committed to delivering quality service and support.

Enjoy your newly unlocked Samsung Galaxy Z Fold 3 5G, and feel free to reach out if you have any further questions or need assistance.

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Hassle Free
May 7, 2024

Straitforward process. Initial eligibility status and then final unlock request all done in about 15mins👍👍👍

Date of experience: May 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear M Shipway,

Thank you for taking the time to leave us a review. We're thrilled to hear that you found the process straightforward and efficient, completing the initial eligibility check and the final unlock request for your Huawei P20 Pro within 15 minutes.

Your feedback is valuable to us, and we're glad to have been able to assist you in getting your phone connected. It's great to know that you chose us based on your requirements and search engine results; our team strives to provide a quality service that meets the needs of our customers.

If you have any further requests or need any more assistance, please feel free to reach out. We're here to help ensure you have the best experience possible with your newly unlocked device!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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I found this site doing a quick search of how much it costs to have a phone unlocked as I was going to travel to town to get this done. So this site popped up and it said it was 11.99 to complete the unlock, which I'm aware is about the average cost. So I paid the 11.99 but thay was just for the pre checks and I then had to pay another £26 to proceed with the unlock. I could have got this done cheaper by travelling into town but to be fair it was all unlocked within half an hour so if your happy to pay almost £40 to unlock your device then I would go with these - I just think it's wrong that the full price of the unlock isn't quoted at the time

Date of experience: May 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Janice,

Thank you for taking the time to leave us your feedback. I'm glad to hear that we could unlock your Samsung Galaxy S9 quickly, in just half an hour. I understand your concerns regarding the pricing and I want to assure you that we strive to make our pricing as transparent as possible. The initial £11.99 payment was for the Eligibility Check, which is a necessary step to ensure that your phone can be unlocked. Following this, the £26 payment was for the actual Standard Unlock service.

As outlined in our terms and conditions, “7.3 'Pre-orders' also referred to as 'Eligibility Checks' are not covered by our money back guarantee... There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase.”

We take pride in offering a convenient service that saves you the trip to town, and I hope you've found value in the quick and direct unlock procedure we provided. For your future travels and convenience, our service is designed to be a hassle-free alternative.

If you have any further questions or need assistance with your unlocked device, please don't hesitate to reach out.

Warm regards,
Charlotte

Bulgaria
1 review
0 helpful votes
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Tundzhay
May 7, 2024

Very quick and quality job. Great service and very easy for everyone. Thank you very much.
I highly recommended this site for unlocking your devices without going to phone service.

Date of experience: May 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Tundzhay,

Thank you so much for your positive feedback and recommendation! We're delighted to hear about your great experience with our service and that you found it quick, quality-driven, and user-friendly. If you ever need assistance in the future or have any further questions about your Samsung Galaxy A70, we're here to help.

Enjoy your unlocked device, and we look forward to serving you again!

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Fabulous Service
May 6, 2024

Fabulous faultless service, well explained from start to finish.
Communications were spot on & seamless, time from paying to unlocking the device was no more than an hour.
Speedy service, from start to end.
Was overwhelmed with the ease of service, would be happy to use again, highly recommended.

Date of experience: May 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello James,

Thank you so much for your fantastic feedback! We're thrilled to hear about your positive experience with our unlocking service, and we're especially glad the process was quick and hassle-free for you. Your recommendation means the world to us, and we look forward to assisting you again in the future. If you need help with another device or have any questions, please don't hesitate to reach out.

Warm regards,
Charlotte

North Carolina
1 review
0 helpful votes
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Excellent Service
May 6, 2024

The service was just as described. I'm so happy that I was able to unlock my s24 ultra. No complaints. I can say that I absolutely 100% trust this site.

Date of experience: May 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Eddie Tanner,

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience unlocking your Samsung Galaxy S24 Ultra with us. Your trust is incredibly valuable, and we're committed to maintaining that trust by providing reliable and efficient service. Should you need any further assistance or have any more devices to unlock in the future, please don't hesitate to reach out.

Enjoy the freedom of your unlocked device!

Warm regards,
Charlotte

Canada
1 review
0 helpful votes
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Samsung Galaxy s7
May 6, 2024

Definitely recommend it did take longer than what was expected, but then they did get the job done

Date of experience: May 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Chelsea,

Thank you for taking the time to leave us your feedback. We're pleased to hear that we were able to successfully unlock your phone and that you found our team helpful in answering your questions. We apologize for any delay you experienced, but we're glad to know the end result met your needs!

We appreciate your choice to use our service after finding us on Google and we're thrilled to have assisted you in getting your Samsung Galaxy S7 fully unlocked. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thanks once again for your patronage and for sharing your positive experience!

Best regards,
The Mobile Unlocks Team

GB
1 review
0 helpful votes
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Unlocked phone
May 6, 2024

Great service only taken one hour for the whole process to be completed

Date of experience: May 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Derek,

Thank you for leaving us a review. We're thrilled to hear that the unlocking process of your Samsung S10+ from EE UK was completed in just one hour! We aim to provide a swift and efficient service, and it's great to know that we've achieved this for you. If you ever need assistance with another device, keep in mind that our team is here to help you step by step. Enjoy your now-unlocked phone on the network of your choosing!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Made process so easy phone unlocking was straightforward and step by step easy

Date of experience: May 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Mr. Surety,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found the phone unlocking process easy and straightforward! It's great to know our step-by-step guidance was helpful for you.

We're always here to assist you with any further mobile unlocking needs or queries you might have. Enjoy your unlocked Watch Ultra 2 49!

Best regards,
Charlotte