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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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Pennsylvania
1 review
0 helpful votes
Follow Lala U.
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Fast unlocking
May 10, 2024

I love how upfront they are about the cost and the timelines for unlocking my daughter's phone.
I felt very assured that they would deliver what they promised. When the initial unlocking did not work because the phone was network locked (I bought this phone online) they gave an option of full refund or they gave me an amount which was what previous owner apparently owed. I figured that to unlock was the cheaper option than buying another open
Phone. It did work and I am so glad.

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Luna,

Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you appreciated our transparency and that you were satisfied with our unlocking service for your daughter's phone. Your experience is very important to us, and knowing that we could provide you with a resolution that was more economical than purchasing a new phone is wonderful.

If in the future you have any more phones to unlock, or if your friends and family need assistance, please don't hesitate to reach out to us. We aim to maintain the quality of service you've experienced and are always here to help.

Warm regards,

Charlotte

GB
1 review
0 helpful votes
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Phone Upgrade.
May 10, 2024

Using this unlock service was very easy and instructions clear. I would happily use MobileUnlocks again.

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello George,

Thank you for taking the time to share your positive experience with MobileUnlocks! We're delighted to hear that you found our service easy to use and the instructions clear. Should you need any further assistance in the future or decide to unlock another device, we'll be more than happy to help you again.

Warm regards,
Charlotte

Ghana
1 review
0 helpful votes
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AMAZING AND GENUINE
May 10, 2024

THE PROCESS IS SIMPLE AND SEAMLESS
I CAN'T BELIEVE MY IPHONE 13PRO MAX IS SHOW NO SIM RESTRICTION
THE EXPERIENCE AND EXCITEMENT IS SO NICE I CAN'T EXPLAIN
I RECOMMEND MOBILEUNLOCKS 100%

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hi Gyimah Stephen,

Thank you for your kind words and amazing feedback! We're thrilled to hear about your positive experience with the unlocking process of your iPhone 13 Pro Max from AT&T USA. It's wonderful to know your phone is now free of sim restrictions and that our service has brought you such excitement. We truly appreciate your recommendation and are happy to have been able to assist you. If you have any further questions or need additional support in the future, feel free to reach out. Enjoy your unlocked iPhone!

Best regards,
Charlotte

Pennsylvania
1 review
0 helpful votes
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Excellent
May 10, 2024

I check eligibility status 6 months ago wasn't sure if it would work or if I really wanted to unlock it long story short I did decide to do so and the process was quick and easy

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Tashaun,

Thank you for sharing your experience with us! We're pleased to hear that you found the unlocking process for your Galaxy Z Flip5 quick and easy. Your decision to move forward with unlocking your device after checking its eligibility is greatly appreciated, and we're glad that you chose MobileUnlocks after hearing about us online.

If you need any further assistance or have additional questions about the service or your phone's functionality post-unlocking, feel free to reach out. We hope you enjoy the freedom of using your phone on any network!

Best regards,
Charlotte

India
1 review
0 helpful votes
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Very fast proccess
May 10, 2024

Price is very good many websites rates are very high but mobileunlocks help me so much thankuuuuu

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Geeta,

Thank you for sharing your positive experience with us regarding our pricing and customer support. We're thrilled to hear that you found our website user-friendly and that our rates were competitive for you. Your feedback is greatly appreciated, and we're here to help if you have any questions or need further assistance.

Enjoy your unlocked Samsung Galaxy S24 Ultra and the freedom to choose your preferred network!

Best wishes,
Charlotte

Latvia
1 review
0 helpful votes
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Great service!
May 10, 2024

Fast delivery, great service, will definitely do more business!

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Endijs Kalvis,

We are thrilled to hear about your positive experience with our fast delivery and great service! Thank you for choosing us for your IMEI unlocking needs and for finding us through Facebook. We truly appreciate your support and look forward to assisting you with more of our services in the future.

Remember, our team is here for any questions or further assistance you may require. Thanks again for your business, and here's to many more successful unlocks!

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Good company
May 10, 2024

Good company best ever in the world really rate it

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello George,

Thank you so much for sharing your positive feedback! We're absolutely thrilled to hear you think so highly of our company. Your enthusiasm is really motivating for us, and we're glad to know we've delivered a service that has met your high expectations in quality.

If you ever need our services again or have any questions, please don't hesitate to reach out. Have a fantastic day!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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What a easy site to use
May 10, 2024

Start to finish so easy put in my IMEI and the rest was plain sailing the codes came back nice and quick
Enter in to phone and hay presto phone unlock to all network well pleased
Thank you mobile unlock team

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Barry,

Thank you for taking the time to share your great experience with MobileUnlocks! We're thrilled to hear how smoothly the process went for you and that you're now able to use your Samsung Galaxy S7 with Vodafone. If you have any more phones to unlock or know anyone who does, we'd be more than happy to assist. Your satisfaction is our top priority!

Enjoy your newly unlocked device, and we look forward to serving you again in the future.

Best wishes,
Charlotte from the Mobile Unlocks Team

Tunisia
1 review
0 helpful votes
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Professional
May 10, 2024

It took a lot longer than I thought but I got the phone unlocked for my dad
It's an old Samsung rugby
Thank you so much very professional and responsive

Date of experience: May 10, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Yasmine,

Thank you for taking the time to leave your feedback. We're thrilled to hear the unlock was successful for your dad’s Samsung Rugby! Your patience is greatly appreciated, and we're so glad our team could assist you throughout the process.

It's wonderful to know you found us through our good reviews, and we hope your dad enjoys the freedom of his newly unlocked device. If you have any more questions or need further assistance, we're here for you.

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Took a little longer than expected but unlocking achieved. Quick reply and explanation when contacted about delay. Overall good service.

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Due to O2 not issuing codes we had to get them from Samsung which was the reason for the delay. Thanks for your patience!

Mexico
1 review
0 helpful votes
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Unlock experience
May 10, 2024

Good experience excellent service and effectiveness recommended

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Andrea,

Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a good experience with our service and that you would recommend us. If there's anything else we can do to assist you or make your experience even better, please let us know.

Warm regards,
Charlotte

Ireland
1 review
0 helpful votes
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100% legit...👌
May 9, 2024

Took 3 and a half days and cost €65 but I got exactly what I asked for and was so simple to do once I got the codes...

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Ian,

Thank you for taking the time to share your experience with us! I'm delighted to hear that the unlock for your Samsung Galaxy A50 has been successful, and that the process was straightforward once you received the codes. We appreciate your trust in our services, especially with the positive feedback from other customers in Ireland contributing to your decision.

If there's anything more we can assist you with, or if you have further inquiries about your phone's capabilities post-unlock, don't hesitate to reach out. Enjoy your newly unlocked phone freedom!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Samsung galaxy
May 9, 2024

This unlock took a bit of time, at first was sceptical about it working, after paying. It may seem expensive, almost a week the codes came through it worked,can only say many thanks 😊

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello R Sycamore,

Thank you for taking the time to leave a review. We're thrilled to hear that the unlock code we provided worked and that you're pleased with the outcome, despite the initial skepticism and wait time.

We understand that the need for multiple payments can come as a surprise. As explained on our checkout page, the unlocking process involves a necessary Eligibility Check followed by the actual Unlocking Payment. We're glad you found our pricing reasonable, and we appreciate your patience throughout the process.

Should you need assistance with any future unlocks or if you have any questions, we're here to help. Enjoy the freedom of your unlocked Samsung Galaxy A5!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Good and fast
May 9, 2024

Easy to do thanks u i recommend this to anyone thanks you

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hi Jonathon,

We're thrilled to hear you found our service easy to use and that you're recommending us – thank you for the positive feedback! If you need any further assistance or have any more friends who could use our unlocking services, we're here to help.

Best regards,
Charlotte

Portugal
1 review
0 helpful votes
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!SCAM ALERT!
May 9, 2024

!SCAM ALERT!
After paying the initial fee to MobileUnlocks to assess whether my phone could be unlocked, I needed to pay another fee to attempt to unlock it automatically. That was unsuccessful, so I then needed to pay yet another fee to have a technician manually unlock my phone. I don't have a problem with the fees, although I was surprised because I didn't read the agreement (that's on me).
The real problem comes next…a technician reached out to me, but totally ghosted me after the initial message. I repeatedly attempted to contact the technician via WhatsApp without any response. Then, after asking their virtual customer support for a refund close to a dozen times over the course of five months and being assured that my request was being escalated to someone to resolve the matter, it never was. Not a single 'live' human being contacted me.

MobileUnlocks never delivered even though I paid the fees...is that stealing? It seems so. I regrettably am notifying potential customers of this potential SCAM!

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Dear Harper Wagner,

I am truly sorry to hear about the frustration and communication issues you've encountered with our service. It’s upsetting to learn that you've felt unheard and that your experience hasn't met your expectations, especially after you've made all necessary payments for the unlocking of your Samsung Galaxy S7 from Sprint USA.

To address the issue promptly, could you please provide your order number or any reference given during your communication with our technician? This will help us to investigate the matter thoroughly and ensure that we offer assistance tailored to your specific case.

I can see that your order status is "Remote USB Unlock Purchased, Awaiting Procedure," which implies that the service you’ve paid for has not been completed yet. We are committed to rectifying this situation and providing you with the service that you have been promised. We would certainly like the opportunity to make this right.

We never want a customer to feel that they have been scammed, as that is not our intention. We work hard to provide a legitimate service and to earn the trust of our customers.

Please respond with your order details, and I will personally make sure that your issue is escalated to our technical team without any further delay. We are determined to provide the positive experience you deserve.

Warm regards,
Charlotte
Customer Service Team at MobileUnlocks

GB
1 review
0 helpful votes
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Super fast and reliable.
May 9, 2024
Updated review

Bit wary due to so many scams, but no worries with this firm, very easy and fast, thought I'd have to wait a few days for code, but it came back within about 7 minutes. Would definitely recommend and use again.

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Dear K Poole,

We're thrilled to hear about your positive experience with us! It's great to know that everything went smoothly and quickly with your Alcatel 1 unlock. We understand your concerns about scams and are pleased we could provide you with a trustworthy service.

Should you or anyone you know need our services in the future, we'd be more than happy to help. Thank you for recommending us, and we look forward to serving you again!

Best wishes,
Charlotte


Unbelievably fast and easy.
May 7, 2024
Previous review

I was given a recommendation by a friend for this company, as I'd been scammed before. The site was very easy to use, and reasonably priced. I expected to have to wait a few days for my code, but was very pleasantly surprised when my code was sent after minutes. Every thing was explained on what I needed to do. Brilliant service I would definitely use again.

Date of experience: May 7, 2024
GB
1 review
0 helpful votes
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Unlock
May 9, 2024

Really easy to use and it was done so quickly! Perfect

Date of experience: May 9, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello C Mayor,

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you found our service easy to use and quick. It's great to know that our good reviews helped you make your decision, and we hope that your successfully unlocked Samsung Galaxy J3 is working perfectly on your chosen network.

If you ever need any further assistance or have any more devices to unlock, we're here to help!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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It was a good service.
May 9, 2024

When paying for the order use Paypal or Google pay. Its quite fast and secure.

Date of experience: May 8, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello J Molai,

Thank you for getting in touch with your feedback. I'm delighted to inform you that the unlock for your Samsung Galaxy A70 from EE UK is now complete!

To unlock your device, please insert a non-EE SIM card and enter the code 3035902581707316 when prompted. If your phone doesn't ask for an unlocking code, this indicates that your phone will require a Remote USB Unlock, which is an additional service we provide.

As noted in our terms and conditions, "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device." While I understand this additional step was not anticipated, we're committed to helping you through this process.

We'd love to assist you further and see your device fully unlocked. If you decide to proceed with the Remote USB Unlock, our team is here to guide you every step of the way.

Thank you once again for choosing MobileUnlocks, and we hope to resolve this for you swiftly!

Warm regards,
Charlotte

Mexico
1 review
0 helpful votes
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Desbloqueo
May 9, 2024

Me parecio bien solo un poco con el retraso pero si quedo desbloqueado

Date of experience: May 8, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hola Alejandro, me alegra saber que tu iPhone 13 se ha desbloqueado exitosamente, incluso si hubo un ligero retraso. Las recomendaciones son una gran parte de nuestro negocio y le agradezco que haya depositado su confianza en nosotros. Nuestro objetivo siempre es brindar un servicio de la más alta calidad y apreciamos su paciencia durante todo el proceso. Si hay algo más con lo que necesita ayuda, no dude en comunicarse con nosotros. ¡Disfruta de la libertad de tu teléfono recién desbloqueado! Saludos cordiales, Carlota

Canada
1 review
0 helpful votes
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Legit
May 9, 2024

This one is legit! Was able to unlock my carrier in less than a week! Super happy with this!

Date of experience: May 8, 2024
Customer Service R. — MobileUnlocks Rep
over a year old

Hello Raven Ceballos,

We're over the moon to hear that your iPhone 14 Pro Max was unlocked successfully and that you're pleased with the service! It's fantastic to know that our efforts have led to a positive outcome for you. If there's anything else you need assistance with or if you have friends or family looking to unlock their phones, we'd be thrilled to help out.

Thanks for taking the time to share your experience, and for choosing us based on our customer feedback. Enjoy the freedom with your carrier-unlocked iPhone!

Warm regards,
Charlotte