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MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.
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OMG, where to start... (KEEP AWAY)
I feel robbed from mobileunlocks.com. I just wanted to unlock my iphone 13 so i can use it in my home country.
After a quick search on google i found this web page and thought that 15$ for the unlock my phone. But it was just a hoax/false advertising, after paying the 15$ they let you know it's just for a "ELIGIBILITY CHECK". And that's not what i paid for! If you see the screen where you pay, you WON'T find "eligibility check" nowhere.
On the order summary it's clearly stated that i'm paying 14.99$ for an Iphone 13 Pro Unlock. Not an eligibility check. I attached a picture so everyone can see with their own eyes.
Oh yea. And now they want to charge me 50$ to actually unlock my phone? This is plain crazy and in my opinion this is false advertising.
Please keep away.
Great experience, I recommend it to everyone, I even got my free iPhone before the specified date
Hi Filip,
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had a great experience with our unlocking service and that you would recommend it to others. Enjoy your now-unlocked iPhone 14, and if you have any other needs or questions in the future, don't hesitate to reach out.
Best regards,
Charlotte
My iPhone is was unlocked before the days given, and I thought I was just throwing my money away from the beginning. But at the end I was excited.
Hi there!
Thank you so much for your positive feedback! We're thrilled to hear that your iPhone was unlocked promptly and that our customer service team was able to assist you effectively. It's great to know that you found our service trustworthy and that you would recommend us to your friends.
If you have any other questions or need further assistance, feel free to reach out.
Best regards,
Charlotte
La verdad pensé que iba a batallar mucho por el tiempo llegué a pensar que no se iba a poder pero la verdad cumplieron con todo y lo agradezco mucho exelente servicio
Hola Manuel de Jesús! ¡Muchas gracias por sus amables palabras y comentarios positivos! 🌟 Me alegra saber que nuestro servicio cumplió con sus expectativas y que el proceso le resultó fluido y eficiente. Su satisfacción es nuestra principal prioridad y siempre es maravilloso saber que nuestros clientes han tenido una excelente experiencia. Si tiene alguna otra pregunta o necesita más ayuda, no dude en comunicarse. ¡Disfruta de tu iPhone 14 desbloqueado! Mejor, charlotte
Very easy to navigate and very fast to activate. All steps explained clearly and no technical jargon to confuse you.
Hi Anthony,
Thank you for your feedback and for choosing our service to unlock your Huawei P30 Pro! I'm glad to inform you that your order status is "Unlock Complete" and your unlocking code is "4296202050807087."
If your phone doesn't prompt you to enter the unlock code when you insert a non-EE SIM card, a Remote USB Unlock will be required as indicated, which involves an additional fee. This scenario is outlined in our [[Refund Policy]] and will be shown in your status.
Feel free to proceed with entering the unlock code provided, and if you encounter any difficulties, we recommend exploring the Remote USB Unlock option.
Best regards,
Charlotte
Exelente servicio facil y rápido de hacer al principio parece que no avanza pero luego resuelven bien
Hola Julián, ¡muchas gracias por tus amables palabras y comentarios positivos! Estamos encantados de saber que nuestro servicio le resultó fácil de usar y que pudimos cumplir con sus expectativas. Si tiene más preguntas o necesita ayuda con cualquier otra cosa, no dude en comunicarse. ¡Gracias nuevamente por elegir MobileUnlocks! Saludos cordiales, Carlota
Eu nao esperava que fosse funcionar, porem me arrisquei e confiei, num espaço de tempo muito curto meu celular ja estava desbloqueado a operadora e funcionando normalmente, ja se fazem alguns dias desde que foi feito e ate hoje funciona perfeitamente, muito incrivel e recomendavel
Olá Lucas Hermes, Muito obrigado por compartilhar sua experiência positiva conosco! Estamos entusiasmados em saber que seu iPhone XR foi desbloqueado com sucesso e está funcionando perfeitamente com seu cartão SIM brasileiro. É fantástico saber que você achou nosso serviço incrível e recomendável. A sua confiança em nós, com base nos vídeos que viu, é verdadeiramente apreciada. Se você tiver mais dúvidas ou precisar de ajuda no futuro, sinta-se à vontade para entrar em contato. Aproveite o seu telefone desbloqueado! Atenciosamente, Carlota
No sirvio en mi Samsung s10 plus tardaron mucho y al final no sirvio el código
Hola Gutiérrez Alejandro, gracias por compartir tu experiencia con nosotros. Lamento saber que el proceso de desbloqueo no fue tan fluido como se esperaba. Dado que el estado de su pedido es "Desbloqueo completo" y recibió el código "3435012000605150", asegurémonos de que todos los pasos se hayan seguido correctamente. Intente los siguientes pasos: 1. **Inserte una tarjeta SIM incompatible** en su Samsung S10+. 2. **Reinicie su dispositivo**. 3. Cuando se le solicite un código de desbloqueo, ingrese: **3435012000605150**. Si ya siguió estos pasos y aún tiene problemas, lo conectaremos con nuestros técnicos para ayudarlo más. Nuestro objetivo es garantizar que el código funcione correctamente para usted. Revise también su carpeta de correo no deseado o basura para detectar cualquier correo electrónico perdido de nuestra parte, ya que nuestras respuestas podrían haberse filtrado allí. Gracias por tu paciencia y comprensión, Gutiérrez Alejandro. Estamos interesados en garantizarle una experiencia fluida. Un cordial saludo, Carlota.
Thought the process was going to be hard to get phone unlocked how wrong I was, I'm not computer/phone savvy yet I managed to complete the all process
Just a case of following the very clear instructions on screen and the phone was unlocked in 1 day without even having to leave my home or put any codes into my phone, so I would recommend to all others needed phone unlocked and I'll definitely be using again so a big thank you
Hi C Morris,
Thank you so much for your fantastic review! We're thrilled to hear that you found the process easy and straightforward, especially considering that you're not very tech-savvy. It's great to know that the clear instructions helped and that you didn't even need to leave your home or input any codes.
We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any more devices to unlock or if there's anything else we can help with, feel free to reach out.
Best regards,
Charlotte
Fiz a compra de um desbloqueio de chip da CLARO mas o aparelho nao esta desbloqueado
Olá Lucas Miranda, sinto muito pela confusão com seu pedido. Parece que pode ter havido um mal-entendido sobre qual IMEI estava sendo desbloqueado. Cada iPhone normalmente possui dois números IMEI para funcionalidade dual SIM. Aqui está o que pode ter acontecido: 1. **Verificação de elegibilidade:** Você já pagou US$ 14,99 pela verificação de elegibilidade. 2. **Pagamento de desbloqueio:** Você pagou US$ 91 pelo desbloqueio padrão. Isso geralmente cobre o desbloqueio de um IMEI. Infelizmente, como o IMEI 2 está bloqueado, isso pode estar afetando o processo de desbloqueio do segundo slot. Verifique seu e-mail para obter instruções específicas ou mais detalhes sobre o status do IMEI 2. Se nenhuma instrução for fornecida, recomendo que você entre em contato novamente com nossa equipe de suporte para esclarecer esse problema específico. Não se esqueça de mencionar que o IMEI 2 é o que você precisa resolver. Conforme descrito na nossa política de reembolso, aplicam-se determinadas condições, especialmente se houver complicações como um IMEI bloqueado. Isso pode exigir etapas ou pagamentos adicionais para desbloquear totalmente o dispositivo. Para uma experiência mais tranquila, certifique-se de que todos os detalhes fornecidos estejam corretos e comunique quaisquer detalhes sobre ambos os slots IMEI à nossa equipe de suporte. Nosso objetivo é resolver isso para você o mais rápido possível. Obrigado por sua compreensão e paciência. Atenciosamente, Carlota
My experience with mobileunlocks is a positive one My order was generated quickly and code sent was successful.
Hi Mr. Stackhouse,
Thank you for sharing your positive experience with mobileunlocks! We're delighted to hear that your order was processed quickly and that the code provided worked successfully for your Samsung STAR 3 GT-S5220. Your support is greatly appreciated.
Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
It is veey unusual that one gets a perfect service via a contactless communication. The serce I got was precice, timeous and seamless. All fear of falling into the hands of scammers were cast out. Thank you, my phone was unlocked without any problem at all!
Hi Wellington Chiomadzi,
Thank you so much for your positive feedback! We're thrilled to hear that you had a seamless and efficient experience with our service. It's great to know we could help ease any concerns about online transactions and successfully unlock your Samsung Galaxy S21 FE 5G.
If you have any other devices in the future that need unlocking or if you have any other questions, feel free to reach out. We're always here to help!
Best regards,
Charlotte
My experience with Mobileunlocks was very pleasant, they're very professional and try to help you out as best as they can.
Everything is explained thoroughly you can even speak to someone if you have concerns. They communicate well before, during and after the process is complete.
Many people are sceptical about these type of services and there are a lot of fake sites claiming to provide you with promises of unlocking etc. I've been one of those skeptics until I decided to try and it's a decision I do not regret.
Anyone who thinks they need any of the services they offer should not hesitate as you'll get your money's worth from a trusted and professional site. I've used them twice and will continue to do so in the near future.
Hi William Rolle,
Thank you so much for taking the time to share your positive experience with MobileUnlocks! We're thrilled to hear that you found our service professional and thorough, and that we were able to help you successfully unlock your iPhone 14 Plus from T-Mobile USA.
Your feedback about our communication and the ease of the unlocking process is greatly appreciated. We understand how sceptical one can be given the number of unreliable services out there, so we're particularly pleased that we could earn your trust and satisfaction.
We're always here to assist you, should you need our services again in the future. Thanks again for your kind words and for choosing MobileUnlocks!
Best regards,
Charlotte
It was quick and easy. I bought a second hand phone and it was iCloud locked. Owner said they could not retrieve email or receipt to have it unlocked by Apple so this was my only option.
Muy buenas y bonita experiencia. Muy confiables y seguridad. Gracias por ayudarme a desbloquear mi S23
Hola Lester, ¡muchas gracias por tus amables palabras! Nos alegra saber que tuvo una experiencia positiva con nosotros y que podamos ayudarlo a desbloquear su Galaxy S23. Si tiene más preguntas o necesita ayuda con cualquier otra cosa, no dude en comunicarse. ¡Apreciamos su confianza y siempre estamos aquí para ayudar! Saludos cordiales, Carlota
Very efficient. It gives you a fast update that phone is ready
Hi Renelito Jr,
Thank you for your feedback! We’re thrilled to hear that you found our service efficient and productive. Your iPhone 14 from Globe Philippines is now successfully unlocked, and we're happy to see your order is marked as "Unlock Complete."
Your choice was based on a solid recommendation, and we're delighted that you experienced the quality and speed we strive for.
If you have any further questions or need additional support, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
It was a very painless service from start to finish, easily checked my phone and found no problems and then proceeded to get unlock codes. Got to say they succeeded where other failed, cannot recommend enough
Hi Edward,
Thank you so much for your positive review! I'm thrilled to hear that you found the service painless from start to finish and that we were able to unlock your phone where others couldn't. Your recommendation means a lot to us!
If you have any other devices that need to be unlocked in the future or have any further questions, please don't hesitate to reach out. We are here to help!
Best regards,
Charlotte
My experiencia fue saver de ustedes q m podian alludar con.y liverscion de my telefono.estoy muy satisfecho con el trabajo q m brindaron
Hola Juan Mendoza, ¡Muchas gracias por compartir tu experiencia positiva con nosotros! Estamos encantados de saber que estuvo satisfecho con nuestro servicio y que pudimos ayudarlo a salvar su teléfono. Es maravilloso saber que las recomendaciones de tus amigos te llevaron hasta nosotros y agradecemos tu confianza y contacto repetido. Si tiene más preguntas o necesita ayuda adicional, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
Good not bad easy to use quick response to enquires would recommend
Hi Debra,
Thank you for your feedback! We're delighted to hear that you found our service quick and easy to use. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte from MobileUnlocks
Aunque tardo más de lo esperado el resultado fue lo mejor, pude desbloquear mi teléfono con facilidad para poderlo ocupar estoy más qje satisfecha con los resultado mi teléfono es un galaxy A33 5g y ya puedo utilizarlo
Hola Evelyn, ¡Muchas gracias por compartir tu experiencia positiva! Me emociona saber que tu Galaxy A33 5G ya está desbloqueado y funciona perfectamente. Es un placer saber que la confianza que depositó en nosotros y nuestro proceso cumplió con sus expectativas. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota
Hello Ayodele,
I'm glad to hear that your Nokia Lumia 635 can make calls now that it has been unlocked! It seems like you're having trouble with browsing. This could be due to the mobile data settings.
Here's what you can do:
1. Ensure your phone has mobile data turned on.
2. Check if the APN (Access Point Name) settings are correctly configured for your network. You can find the APN settings on your phone under Settings > Mobile + SIM > SIM settings > Add internet APN.
Usually, EE UK’s APN settings are as follows:
- **APN**: everywhere
- **Username**: eesecure
- **Password**: secure
- **MMS Proxy**/MMS port: Leave it blank
After entering these details, save the settings and restart your phone.
Give it a try, and you should be able to browse the internet. If you continue to face issues, please let me know, and I can assist you further.
Best regards,
Charlotte
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Julio H,
I'm sorry to hear about your frustration with our service. We strive for transparency, and I'd like to clarify a few points to help address your concerns.
The initial $14.99 payment you made was for an "Eligibility Check," which checks the network criteria and the phone's status. Unfortunately, this is a necessary step to determine if your iPhone 13 Pro can be unlocked. All costs, including potential additional charges, are outlined on the checkout page prior to purchase.
If your phone meets the criteria, you can proceed with the unlocking payment to complete the process. Sometimes, additional costs are required, as unlocking certain models or networks may need a Premium Service.
Please double-check the order summary on our website, as it should indicate the service details and potential additional fees. [Our refund policy](insert link) is also available if the service does not meet certain conditions.
I understand this can be frustrating, but I encourage you to continue with the unlocking payment to fully unlock your phone. Our goal is to ensure your device is unlocked so you can use it in your home country.
Let me know if there's anything else I can assist with!
Best regards,
Charlotte