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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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Texas
1 review
0 helpful votes
Follow Blake H.
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Very satisfied. Great service, easy to use, Fast unlocking. With a couple click ur on your way to being free..

Date of experience: July 1, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Blake,

Thank you so much for your positive review! 🌟 We're thrilled to hear that you found our service easy to use and fast. Our goal is to make the unlocking process as smooth and hassle-free as possible, and it's fantastic to know we met your expectations. If you have any other devices you need to unlock in the future or any questions, feel free to reach out!

Best wishes with your new carrier!

Charlotte

Philippines
1 review
0 helpful votes
Follow Jolly G.
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This is app is legit.
July 1, 2024

Great to find this app. Easy to use and it take a few days then your phone will be unlock without going to physical store.

Date of experience: July 1, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Jolly Cheng,

Thank you for your positive feedback! I'm thrilled to hear that you found our service easy to use and that your iPhone 14 is now successfully unlocked. We aim to make the process as smooth and convenient as possible for our customers. If you have any more questions or need further assistance, feel free to reach out.

Enjoy your newly unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Daniel I.
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Success
July 1, 2024

I came across this website via a Google search after dropping and smashing my phone and needing to use an emergency spare which was locked to Vodafone.

In this day and age it is always in your mind that some websites are not as they may seem but I decided to take the punt and go for it.

After paying for and performing an initial validation check, I was then asked to pay for the unlocking procedure, which I did.

I found the website and process very simple and easy to navigate.

The code took longer than expected to recieve, but I recieved an email early the next morning with the unlock code.

The code worked perfectly first time and my phone was unlocked.

Date of experience: July 1, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mr. Christou,

Thank you for sharing your experience with us. We appreciate your understanding and patience throughout the process. We're glad to hear that your unlocking code worked perfectly and that you found our website easy to navigate.

It's always our goal to ensure a smooth and efficient service for our customers. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out.

Best regards,
Charlotte

Australia
1 review
0 helpful votes
Follow Hammad S.
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Scam alert
July 1, 2024

One month ago I try to unlock my sim pay 454$ and still waiting I dispose off the phone inform them I can't wait still they are working on it from last 20 days it is showing 99% still they don't want to refund any money everyday an new story even if they unlock now it is useless for me all fake reviews on the website SCAM ALERT

Date of experience: July 1, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Hammad Hassan Saeed,

I’m sorry to hear about your experience. I understand that waiting can be frustrating. Your unlock process is currently 99% complete and should be finalized imminently.

We aim to provide transparent cost information, as outlined on the checkout page prior to purchase. You've made multiple payments, including $6.99 for the Network Check, $14.99 for the Eligibility Check, $50 for the Standard Unlock, and $390 for the Premium Service.

Regrettably, we are unable to issue a refund once the order is placed, as per our terms and conditions:
"**2.1 It is not possible to cancel your order once it is paid for.**"
"**7.1 Guarantee does not apply where handset appears to be BLACKLISTED or in iCLOUD LOST mode or Blocked by Apple (Handsets are blacklisted if reported lost, stolen or abused)**."

I'm here to help if you need anything further to complete the process!

Best regards,
Charlotte

Spain
1 review
0 helpful votes
Follow Gustavo I.
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Por medio del servicio de desbloqueo mejoraré mi experiencia visitando Europa ya que podré usar mi mismo móvil al liberarlo del bloqueo de mi operador de telefonía local; ahorrándome los costos de compra de otro móvil solo por esto

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Gustavo, gracias por elegir MobileUnlocks para ayudarte a desbloquear tu Motorola XT2133-1. Entiendo que tener su teléfono desbloqueado mejorará enormemente su experiencia mientras viaja por Europa al permitirle evitar los costos de comprar un teléfono nuevo. El estado de su pedido es "Desbloqueo completo" y su código de desbloqueo es "60577204". Si aún no lo ha hecho, inserte una tarjeta SIM que no sea Tigo en su teléfono e ingrese este código cuando se le solicite. Si su teléfono no le solicita un código de desbloqueo, necesitará un desbloqueo USB remoto, que tendrá un costo adicional. Esto es algo necesario en casos puntuales donde los códigos no están disponibles. Puede obtener más información sobre cómo su teléfono podría necesitar este paso adicional en nuestra [Política de reembolso](#Política de reembolso). Esperamos que estos pasos le ayuden a completar su proceso de desbloqueo sin problemas y de manera eficiente. Pruebe primero el código proporcionado y, si tiene algún problema o si el teléfono no solicita un código de desbloqueo, considere optar por el servicio de desbloqueo remoto de USB. ¡Gracias por su paciencia y comprensión! Saludos cordiales, Carlota

Florida
1 review
0 helpful votes
Follow Lenroy Z.
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Fast and efficient, A1 service,
July 1, 2024

Fast and efficient, A1 service, # loved and appreciate the periodic updates. Will always recommend.

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Lenroy,

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our service fast, efficient, and that you appreciated the periodic updates. Knowing that you chose us based on recommendations from Reddit and Discord is incredibly validating.

If you have any further questions or need additional assistance in the future, feel free to reach out. Safe travels and enjoy using your iPhone 12 Pro Max with your local SIM overseas!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Toni P.
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Quick service and worked
June 30, 2024

A reliable mobile phone unlocking service provides customers with the freedom to switch carriers. By unlocking my phone, I was able to avoid restrictive contracts and enjoy flexibility in using my network provider.

It was simple to use and quick to unlock the phone. I had regular updates which kept me in the know.

Would recommend this to anyone who's looking to unlock their phones for alternative providers.

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Toni,

Thank you for sharing your experience! We're thrilled to hear that you found our service simple and quick, with regular updates that kept you informed. Your recommendation means a lot to us.

If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Enjoy the freedom of your unlocked iPhone 11!

Best regards,
Charlotte

Virginia
1 review
0 helpful votes
Follow Antoine V.
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After a couple days to wait on my replacement - SIM card, I contacted the current phone provided and continuing phone services became possible. Although, going about purchasing another cellular device would of been a disturbing mistake.

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Antoine,

Thank you for sharing your experience! We're delighted to hear that your phone is now successfully unlocked and you can continue using your preferred services. 😊

Our goal is to make the unlocking process smooth and straightforward, and it's great to know you chose us to unlock your unused Samsung Galaxy A12. If you have any more questions or need further assistance, feel free to reach out.

Happy to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow James B.
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Thank you great company
June 30, 2024

Very clear instructions to follow. Easy and quick saving a visit to an unlocking provider. Good feedback throughout the process as to what was going on.

When completed a comprehensive notification by both email and on web browser with instructions on what to do to complete the unlock.

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi James,

Thank you so much for your detailed and positive feedback! We're thrilled to hear that you found our instructions clear and the process easy and quick. It’s great to know we could assist you in unlocking your iPhone SE 2020 from Vodafone UK without the need to visit a physical unlocking provider.

Your order status shows "Unlock Complete", so you should now be able to use your iPhone on any compatible network.

If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope you enjoy your unlocked phone!

Best Regards,

Charlotte

Delaware
1 review
0 helpful votes
Follow Mildred L.
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No hassle,no waiting longer,I recommend this mobile unlock to use.

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mildred Dalupan,

Thank you for your positive review and for choosing MobileUnlocks to unlock your iPhone 11! We're delighted to hear that you found the process hassle-free and legitimate. If you have any questions or need further assistance, feel free to reach out.

Best regards,
Charlotte

Singapore
1 review
0 helpful votes
Follow Cin I.
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Yet to test, but will provide more more feedback when successfully completed

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Cindy,

Thank you for sharing your feedback with us! I'm pleased to inform you that your iPhone 15 Pro Max unlock is complete. Since you've chosen our service after unsuccessful attempts with other options, I hope this brings you the relief you've been seeking.

If there's anything specific you'd like us to clarify or assist you with regarding the unlocking process or your device, please let me know. We're here to ensure you have a smooth experience.

Best regards,
Charlotte

New York
1 review
2 helpful votes
Follow David C.
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Never heard of this company yet I have a 30$ charge and I emailed several times to refund me.
Yet they refused I have dispute this charge and reported it as fraud through my account that was charged they have reached out to there payment issuer and seen many others have reported it to. I suggest you do the same dispute the charge and report this company as fraudulent.

Date of experience: June 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Asha,

I'm sorry to hear that you're unhappy with our service. I see that you've already paid $28.99 for the Eligibility Check for unlocking your Galaxy Z Fold5 from Verizon USA. This is the initial step, and we're currently awaiting the Unlocking Payment to proceed with the order.

All costs are clearly outlined on the checkout page prior to purchase, and we want to ensure transparency in all our transactions. According to our terms, Eligibility Checks are non-refundable as the service begins immediately upon payment and performs necessary checks.

If you'd like to proceed with unlocking your phone, simply continue with the Unlocking Payment. If you need further clarification or assistance, feel free to ask!

Best regards,
Charlotte

Australia
1 review
0 helpful votes
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Took a while but worked
June 30, 2024

Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked
Took a while but worked

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Paul,

Thank you for your feedback! We're glad to hear that your unlock process was successful, even though it took a bit of time.

Your ZTE MF910Y should now be unlocked and ready to use with any compatible network. If you run into any issues or have further questions, feel free to reach out.

Enjoy your newly unlocked device!

Best regards,
Charlotte

Indonesia
1 review
0 helpful votes
Follow anisa a.
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This is a scam, there is no clear information that there will be an additional fee after payment of 14.99 USD, return my money or I will immediately report this to the authorities because this website is already under warning, immediately return my money! I'm waiting because this is money from my business and I won't just keep quiet

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Anisa,

Thank you for taking the time to share your feedback. I'm sorry to hear you feel this way. I’d like to clarify the process to help address your concerns:

When you placed your order on June 29,2024, you paid $14.99 for the Eligibility Check. This is the initial step to determine if your iPhone XR can be unlocked. As outlined on our website, all phones require an Eligibility Check first, followed by an Unlocking Payment. The costs are clearly stated on the checkout page prior to purchase to ensure transparency.

Your current status is "Only paid for Eligibility Check, awaiting Unlocking Payment." If you wish to proceed with unlocking your phone, you'll need to make the Unlocking Payment as informed earlier in the process.

We aim to clearly communicate all necessary costs upfront, and you can find further explanations in our Terms & Conditions and Refund Policy. If you need any assistance or have further questions, please feel free to ask. We’re here to help ensure a smoother experience for you.

Best regards,
Charlotte

Mexico
1 review
0 helpful votes
Follow Roberto L.
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Desbloqueo excelente
June 29, 2024

Se tardó lo justo, fue un excelente trabajo me sirvió y todo me salió bien

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Roberto Romero, ¡Muchas gracias por tus amables palabras! Me alegra saber que todo salió bien con el desbloqueo de su iPhone 15 Pro Max y que nos eligió basándose en sus comentarios positivos y nuestra confiabilidad. Nos esforzamos por brindar un servicio excelente y es fantástico saber que cumplió con sus expectativas. Si necesita más ayuda o tiene alguna pregunta, no dude en comunicarse con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Charlotte

Mexico
1 review
0 helpful votes
Follow Jose F.
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Funciona sin problemas
June 29, 2024

Acudí con varios técnicos pero no podía resolver el problema del sim...funciona sin problemas

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola José, gracias por comunicarte y por tu paciencia durante este proceso. Veo que tu solicitud de desbloqueo para tu iPhone XR con Cricket USA se marcó como "Desbloqueo completo". ¡Esas son buenas noticias! Dado este estado, su teléfono ahora debería aceptar tarjetas SIM de otros proveedores. Dado que estás experimentando problemas a pesar de que se completó el desbloqueo, aquí hay algunos pasos que puedes probar: 1. **Reinicia tu teléfono**: A veces, un simple reinicio puede ayudar a que el teléfono reconozca las nuevas configuraciones. 2. **Verifique la configuración del operador**: asegúrese de que el software de su teléfono esté actualizado y considere verificar si hay actualizaciones de la configuración del operador. 3. **Pruebe con una tarjeta SIM diferente**: asegúrese de que la tarjeta SIM que está intentando usar esté activa y funcione correctamente probándola en otro teléfono desbloqueado, o pruebe con una tarjeta SIM diferente en su iPhone XR. Si estos pasos no resuelven el problema, podría ser útil comunicarse directamente con nuestro equipo de soporte para obtener asistencia más personalizada. ¡Espero que esto ayude a que tu iPhone funcione con el operador que deseas! Háganos saber si hay algo más que podamos hacer para ayudar. Mejor, charlotte

New York
1 review
0 helpful votes
Follow Ali A.
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Good service
June 29, 2024

Got few unlocks. Worked well. Some take longer some come faster. Overall happy with service.

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Ali Alizada,

Thank you for your positive feedback and for choosing MobileUnlocks! We're glad to hear you found our service convenient and effective. We aim to provide a swift and reliable unlocking experience, though times may vary as you mentioned. If you have any questions or need further assistance, feel free to reach out.

Thanks again for trusting us with your iPhone unlock!

Best regards,
Charlotte

Mexico
1 review
0 helpful votes
Follow Cornelio Z.
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Good
June 29, 2024

It was very good and fast to unlock my device once you pay they send you al the info

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Isaac,

Thank you so much for your positive feedback! We're thrilled to hear that your unlock process was quick and satisfactory. If you have any other devices that need unlocking or need further assistance in the future, don't hesitate to reach out.

Have a fantastic day! 😊

Best regards,
Charlotte

Illinois
1 review
0 helpful votes
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Worked as Advertised!
June 29, 2024

I was very skeptical at first. But they delivered. A+

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Victor,

Thank you for sharing your experience and for giving us a chance to unlock your iPhone 14 Pro Max! We're delighted to hear that you had a positive outcome and are pleased with our service. Your skepticism is understandable, but we're glad we could prove our capabilities and deliver the results you desired.

If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

Best regards,
Charlotte

Kentucky
1 review
0 helpful votes
Follow Brittney W.
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Carrier unlock
June 29, 2024

Searched for a carrier unlock came across this website and decided to try it out. They got my daughters phone unlocked within a few days definitely recommend if you can't find any options

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Brittney,

Thank you so much for sharing your positive experience! We're thrilled to hear that we were able to unlock your daughter's iPhone 13 from T-Mobile USA swiftly and effectively. Your recommendation means a lot to us. If you have any further questions or need any additional assistance, please don't hesitate to let us know.

Warm regards,
Charlotte