On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
We monitor reviews for authenticity
Bardzo szybko został odblokowany telefon, myślałem że nie da rady odblokować simlocka a jednak dało radę. Polecam
Serviço muito bom, rápid, tudo resolvido antes do prazo previsto.
Atendimento via email para duvidas realizado!
Parabéns!
Olá Nair Meirelles, Muito obrigada pela sua avaliação maravilhosa! Ficamos felizes em saber que você achou nosso serviço rápido e responsivo. Seu feedback significa o mundo para nós, e é ótimo saber que as recomendações que você recebeu corresponderam às suas expectativas. Se você tiver mais alguma dúvida ou precisar de ajuda, sinta-se à vontade para entrar em contato. Estamos sempre aqui para ajudar! Muitas felicidades, Charlotte
Unlocked an iPhone 11 Pro.
The process was clear and smooth.
The unlock was done in just one day. Quite fast.
I'm happy with the service.
Hi Lazar Lucian,
Thank you so much for your kind words! We're thrilled to hear that the unlocking process for your iPhone 11 Pro was clear and completed quickly. Your positive feedback means a lot to us and reassures future customers about the trustworthiness of our service.
If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Best wishes,
Charlotte
Hi Ming Chi Leung,
Thank you so much for your positive feedback! We’re thrilled to hear that your iPhone unlock went smoothly and that you're satisfied with the service. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your newly unlocked iPhone!
Best regards,
Charlotte
It worked and I am grateful it did, however It told me to begin with to pay £11.99, which I thought was the full payment, however halfway through it asked me to pay another £26 l. They were not upfront about the full cost, which is a bit shady.
Hi Angel,
Thank you for your feedback! I’m so glad to hear that your unlock was successful. I understand how the two-step payment process might seem a bit unclear. Typically, the £11.99 fee is for the Eligibility Check, while the £26 covers the Standard Unlock. All costs are outlined on the checkout page to ensure clarity before you make your purchase.
If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best,
Charlotte
Needed to unlock a phone before sending another one back and mobile unlocks came very highly rated. Paid my monies and off it went.
Said it would be approximately 48 but was done in under 24 hours...perfect
Will definitely use again
Hi Barry,
Thank you for your kind words! We're thrilled to hear that your Galaxy S23 Ultra was unlocked so quickly. It’s always great when things go smoothly. If you have any more devices to unlock in the future, we’d love to assist you again. Have a fantastic day!
Best,
Charlotte
A positive experience with MobileUnlocks as they unlocked my iPhone from the comfort of my home. I had got nowhere with the original SIM provider. They were very helpful, even correcting my original incorrect order at no extra cost.
Hi Rosamond,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a smooth experience unlocking your iPhone 5S. It's great to know that our team could assist you, even with the original mix-up.
If you have any further questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked phone!
Best wishes,
Charlotte
I was really scared at first, with my fingers crossed and hoping it wasnt a scam but after all I was impress to see how fast and easy it was. I highly recommend for people to use this service.
Hi Jason,
Thank you for sharing your experience! I’m so glad to hear that you were impressed with how fast and easy the unlocking process was. It's great that you decided to give this service a try, especially after having your iPhone sitting unused for so long.
If you have any further questions or need assistance with your unlocked phone, feel free to reach out. We’re here to help!
Best,
Charlotte
Hi Reece,
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and easy to use, and that it solved your problem. It's great to know that your friend recommended us and that we could provide a suitable solution for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
Best regards,
Charlotte
I recently used MobileUnlocks to unlock my phone, and I couldn't be happier with the experience! The process was incredibly straightforward and easy to follow. From start to finish, the team was professional, and the instructions were clear.
What really impressed me was the speed—my phone was unlocked in much less time than I expected. The pricing was also very reasonable, especially considering the quality of service and the convenience it provided.
Customer support was fantastic too! They promptly answered any questions I had and ensured I was completely satisfied with the result. I was initially a bit skeptical about using an online service, but MobileUnlocks delivered beyond my expectations. My phone works perfectly on the new network now.
If you're looking for a hassle-free and trustworthy way to unlock your phone, I highly recommend MobileUnlocks. They get the job done quickly, efficiently, and at a great price.
Hi Nathan,
Thank you so much for your wonderful review! I'm thrilled to hear that your experience with MobileUnlocks was positive and that your iPhone 6S Plus is now working perfectly on the new network. We always strive to provide clear instructions and quick service, so it’s great to know we delivered on that for you.
If you have any questions or need further assistance in the future, don't hesitate to reach out. Your recommendation means a lot to us!
Best wishes,
Charlotte
The service is good and reliable just that the Eligibility cost is not necessary to me more when the phone has all its takes to be unlocked with or without Eligibility.
Hi Sellu Foday,
Thank you for your feedback! I understand your concern about the Eligibility Check fee. This check ensures your phone is eligible for unlocking and helps avoid any issues later in the process. All costs are displayed clearly during checkout, including this step.
We’re glad you chose MobileUnlocks for our reliable service! If your phone has completed the unlock process, that's fantastic news! If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards!
This was a very good fix for us my old phone was unlocked within an hour. My local mobile shop was going to take 4 days. Very pleased with the outcome.
Hi M Noble,
Thank you for your review! I'm thrilled to hear that your Samsung Galaxy S10 was unlocked so quickly. We aim to provide fast and efficient service, and it's great to know we met your expectations—especially compared to the local shop! If you have any questions or need assistance with anything else, feel free to reach out. We're here to help!
Best,
Charlotte
It took a few days but it worked out good no problems with the phone ever since
Hi Charlie G,
Thank you for your review! I'm glad to hear that everything worked out well for your iPhone 13 and that you're having no issues since the unlock. We appreciate you giving us a try! If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
I was so frustrated trying to find ways to unlock my phone. This process took away my worries. It was simple and very quick.
Hi Mr. Desbois,
Thank you for sharing your feedback! I’m so glad to hear that the unlocking process was quick and straightforward for you. We strive to make things clear, so it's wonderful to know that our explanations helped reduce any frustration you had.
If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help!
Best regards,
Charlotte
Hi Omar,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service safe and reliable. It's our goal to provide a smooth unlocking experience for our customers. If you have any questions or need further assistance with your Motorola XT2215-1, feel free to reach out. We're here to help!
Best regards!
I first paid £11.99 and MobileUnlocks said my phone was locked. I then paid another £36.99 to unlock it. Took three days to get the codes and when i put another sim card in my phone i didn't need the codes because it was already unlocked. Total waste of money.
Hi Robert,
I'm sorry to hear about your experience. It's important to us that you have a smooth process. However, it seems your phone may have already been unlocked before you received the codes. Many devices can sometimes unlock or change their status on their own without needing the codes.
The costs you paid—£11.99 for the Eligibility Check and £36 for the Standard Unlock—are completely transparent on the checkout page and help us ensure your phone is eligible for unlocking.
If there’s anything else I can assist you with or if you have more questions about your unlock, feel free to reach out!
Best,
Charlotte
Hi P A Court,
Thank you so much for your positive feedback! We're delighted to hear that you found our service quick and easy, and that you were able to unlock your Samsung Galaxy S10 so efficiently. It's always wonderful to hear that our customers are satisfied with their experience and that our good reviews helped in your decision.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Charlotte
My iPhone 11 was locked to EE and I wanted to move to Voxi as it was a much better deal.
MobileUnlocks was able to do this in under and hour with regular updates of the progress.
Hi Stuart,
Thank you so much for your wonderful review! We're thrilled to hear that your iPhone 11 was unlocked quickly and that our regular updates kept you informed throughout the process.
We aim to provide a smooth experience, and it sounds like we hit the mark for you. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new Voxi plan!
Best,
Charlotte
The service was quick, reliable and hassle free. Easy steps to use to unlock any phone, with notifications on the process if requested.
I needed this when I couldn't get to shops and was delighted to know the service existed.
Hello Mr. Turner,
Thank you for your wonderful feedback! We're so glad to hear that you found our service quick, reliable, and hassle-free. It's heartwarming to know you’re unlocking your late best friend’s iPhone 6 to cherish those memories.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best wishes,
Charlotte
Hi Andras,
Thank you for sharing your experience! I'm glad to hear that the unlocking process was quick and that the instructions were clear. It sounds like you've successfully completed the unlock for your Samsung S10, which is fantastic! If you have any further questions or need assistance, feel free to reach out. We’re here to help!
Best regards,
Charlotte
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cześć Pawel, Dziękujemy za miłe słowa! Cieszymy się, że Twój iPhone 13 Pro został szybko odblokowany i że nasze ceny okazały się konkurencyjne. Jeśli masz jakiekolwiek pytania dotyczące procesu lub potrzebujesz pomocy, daj nam znać. Jesteśmy tutaj, aby pomóc! Pozdrawiamy, Charlotte