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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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Germany
1 review
0 helpful votes
Follow Catherine D.
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Brilliant!
October 1, 2024

I would recommend the service with MobileUnlocks. A straight forward, easy to understand process with useful communication throughout. I would have no hesitation to use the service again in the future. The price you pay is worth it for quick, efficient unlocking of your phone and less hassle and stress than having to deal with your previous provider.

Date of experience: October 1, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi C E Keens,

Thank you so much for your positive review! We're thrilled to hear you found the unlocking process straightforward and efficient. It's great to know that our communication helped you along the way! If you have any questions about your order or need further assistance with your Sony Xperia unlock, don’t hesitate to reach out. We're here to help, and we appreciate you choosing MobileUnlocks!

Best regards,
Charlotte

Jamaica
1 review
0 helpful votes
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Hassle free
October 1, 2024

I have to say I was a bit iffy with this website but the service was fast and hassle free. If you are having doubts don't! They are great

Date of experience: September 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Theodore,

Thank you so much for your thoughtful review! We're thrilled to hear that you found our service fast and hassle-free. Your trust means a lot to us, and we're here to make the unlocking process as smooth as possible.

If you do have any further questions or concerns, please don’t hesitate to reach out. Enjoy your unlocked iPhone 13 Pro Max, and thank you for choosing us!

Best,
Charlotte

GB
1 review
0 helpful votes
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Speedy service to unlock old phone!
September 30, 2024

My phone had broken so I had to quickly dig out an old phone of mine.

Unfortunately it was locked to another network! After finding MobileUnlock online I decided to use their service based on excellent reviews.

Date of experience: September 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi R L Mcguinness,

Thank you so much for your review! I'm glad to hear you chose MobileUnlock due to our excellent reviews and speedy service. It’s our goal to provide a quick and effective solution for our customers.

As for unlocking your Samsung Galaxy S8, since your order status says "Unlock Complete," you should be good to go. If the phone isn't asking for an unlock code, you may need to consider purchasing a Remote USB Unlock, which allows for a different unlocking method.

If you're facing any issues with that or need assistance, just let me know, and I'm here to help!

Best,
Charlotte

Mexico
1 review
0 helpful votes
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Excelente experiencia
September 30, 2024

El desbloqueo fue antes de lo establecido. Excelente servicio

Date of experience: September 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Gustavo, ¡muchas gracias por tus comentarios positivos! Nos alegra saber que el proceso de desbloqueo de tu iPhone 15 Pro Max se completó antes de lo esperado y que un amigo te recomendó. Si tienes alguna otra pregunta o necesitas más ayuda con tu dispositivo, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte

Minnesota
1 review
0 helpful votes
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Garbage bait and switch
September 30, 2024

Went to unlock my phone. Got charged 30 dollars just to have them tell me it needed unlocked, but I already knew that so then they wanted another 100 to unlock it which I did then I didn't even get codes that worked for my phone complete rip off

Date of experience: September 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Clinton,

Thanks for sharing your experience with us. I understand your frustration regarding the multi-step process and the additional payments required. Just to clarify, the $28.99 you paid was for the Eligibility Check, which confirms if your phone can be unlocked. The subsequent payment of $76 was for the unlocking service itself based on the outlined costs on the checkout page.

I see your order status is "Unlock Complete," and your unlock code is "23477508." If your phone isn't asking for an unlock code, we may need to proceed with a Remote USB Unlock, which does come with an additional fee. This is sometimes necessary for certain devices.

I appreciate your patience, and if you need help with the next steps or have any other questions, feel free to reach out. We're here to assist you!

Best,
Charlotte

Mexico
1 review
0 helpful votes
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Excelente servicio
September 30, 2024

Excelente servicio,tardó un poco pero no hubo ningún problema

Date of experience: September 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Lino, ¡muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio. Es comprensible que la espera pueda ser un poco estresante, pero agradecemos tu paciencia. Si tienes alguna pregunta sobre el proceso de desbloqueo o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Disfruta usando tu OPPO CPH2599 desbloqueado! Saludos, Charlotte

Peru
1 review
0 helpful votes
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Conformidad Total
September 30, 2024

El servicio fue muy bueno, siempre me mantuvieron informado del progreso del procedimiento.
Lo recomiendo.

Date of experience: September 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Juan D, ¡muchas gracias por tu amable reseña! Nos alegra saber que consideraste que nuestro servicio fue bueno y que te mantuvimos informado durante todo el proceso. Tu confianza en nosotros significa mucho y agradecemos tu recomendación. Si tienes más preguntas o necesitas ayuda con tu desbloqueo, háznoslo saber. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte

Austria
1 review
0 helpful votes
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Wars schon wert
September 30, 2024

Es ging nicht extrem schnell aber es hat funktioniert und ich habe mir Nerven gespart. War am Anfang unsicher weil es sehr viel negatives im Umlauf gab aber es hat funktioniert und ich bin glücklich ein entsperrtes Handy zu haben

Date of experience: September 30, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Vielen Dank, dass du deine Erfahrung mit uns geteilt hast, Miriam! Ich freue mich wirklich zu hören, dass deine Entsperrung erfolgreich war und dass es dir etwas Stress genommen hat. Wir schätzen dein Vertrauen trotz der gemischten Bewertungen. Wenn du Fragen hast oder in Zukunft weitere Hilfe benötigst, kannst du dich gerne an uns wenden. Viel Spaß mit deinem entsperrten iPhone 8! 😊

California
1 review
0 helpful votes
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Took some time
September 29, 2024

It took some time but I was finally able to get my phone unlocked. Messaged customer service about the delay, but they were able to explain the process and what is happening

Date of experience: September 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Phillip,

Thank you for your patience, and I'm glad to hear that your phone is finally unlocked! We strive to provide clear communication throughout the process, and I'm happy our team could clarify everything for you. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your unlocked Samsung Galaxy S24 Ultra!

Best regards!

Florida
1 review
0 helpful votes
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Scam
September 29, 2024

I paid $14.99 to see if the device could be unlocked. At the end of the process, they told me everything was correct and that I had to pay $50.00 to finish the unlocking. After several hours, they told me that they couldn't do it, would keep my money, and that I could use it on other unlocks. I tried to use it and from the $64.99 I had as credit, they kept that money and asked me to pay $14.00 more. And guess what happened, they couldn't unlock it either. In the end, they kept $80.00.

Date of experience: September 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi there! I’m sorry to hear about your experience. I understand how frustrating this must be, especially when you've already invested money. Just to clarify, the initial payment of $14.99 was for the eligibility check, which allows us to determine if your device can be unlocked. The next step is indeed the unlocking payment, which is outlined during the checkout process.

It looks like your status indicates you're currently awaiting the unlock payment. If you proceed with that payment, we can attempt the unlock for your device. If for any reason we cannot unlock it, we may offer credit for future services. I hope you’ll give it another try! Please let us know if you have any questions.

GB
1 review
0 helpful votes
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Best solution to unlock your phone
September 29, 2024

I am very happy to use your service, my samsung galaxy s9 was locked to UK EE and now its unlocked for any sim card.Thank you so much for your service. I recomend this solution for people who have locked phones...

Date of experience: September 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi K Borowiec,

Thank you so much for your kind words! We're thrilled to hear that your Samsung Galaxy S9 is now unlocked and ready for use with any SIM card. It's great to know our service met your needs. We truly appreciate your recommendation and your choice of our service for unlocking phones.

If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked phone!

Best regards,
Charlotte

Slovakia
1 review
0 helpful votes
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I waited too long but I am satisfied,I did not expect that I would have to pay any fees for the above and wait so long

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Erik,

I appreciate your patience during this process! I'm glad to hear you're satisfied with the outcome. I wanted to clarify that all fees, including the $28.99 for the Eligibility Check and $101 for the Standard Unlock, are outlined on the checkout page prior to purchase. This helps ensure that you’re aware of the steps and costs involved in unlocking your Samsung Galaxy S24 Ultra.

If you have any further questions or need assistance, feel free to reach out. Thank you for choosing us!

Best,
Charlotte

GB
1 review
0 helpful votes
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Quick resolution and great result
September 28, 2024

Selling my old phone without realising it was network locked, very awkward moment handing it to buyer and needed to quickly unlock. This did the trick perfectly and in a quick timeframe, very happy outcome.

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Dave,

Thank you for your feedback! I’m so glad to hear that we could help you unlock your iPhone 11 Pro quickly. It’s always a bit of a scramble when unexpected issues arise, and I’m pleased we could provide a smooth solution for you. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your phone!

Best regards!

Ireland
1 review
0 helpful votes
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Good service
September 28, 2024

The unlock took a bit longer than originally anticipated but I'm happy with the result

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi 28 Moonvoy Bridge,

Thank you so much for your feedback! I’m thrilled to hear that you’re happy with the outcome of the unlock for your Galaxy A05s. I understand that the delays in communication were frustrating, and I appreciate your patience.

If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We value your support and are always here to help!

Best regards!

GB
1 review
0 helpful votes
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Definitely worth while fast service
September 28, 2024

Didn't think it was actually possible but it's definitely works and with EE it took less than a hour all in

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Daniel Davies,

Thank you so much for your review! We're thrilled to hear that you found our service effective and that your unlock with EE was completed in under an hour. It's always our goal to provide a smooth and speedy experience for our customers.

If you have any additional questions or need further assistance, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Unlock Samsung phone
September 28, 2024

Didn't realise my phone was locked to a certain network, so trying to do it myself. I found other websites but I found this rather difficult but with this site it was really easy to get done. No problems at all. Would recommend.

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi M Jones,

Thank you so much for your kind words! We're thrilled to hear that you found our process easy and that you chose us based on the positive reviews. It's always our goal to make unlocking as seamless as possible.

If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Best wishes,
Charlotte

California
1 review
0 helpful votes
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Mobile Unlocks
September 28, 2024

Very good shopping experience more then happy with this phone is fully working

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Peter,

Thank you so much for your review! We're thrilled to hear that you're happy with your shopping experience and that your phone is fully working.

Regarding your Huawei Mate 20 Lite unlock, it looks like your order is currently "Reported as Not Unlocked, waiting customer feedback." If you could provide us with any specific feedback or issues you're facing, we'll be more than happy to assist you in progressing with the unlock!

We appreciate your trust in us and look forward to getting your device unlocked!

Best,
Charlotte

California
1 review
0 helpful votes
Follow Daniel J.
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I couldn't be happier with my experience using MobileUnlocks! The entire process was incredibly straightforward, from start to finish. I had a phone that was locked to a specific carrier, and within just a few days, I had it unlocked and ready to use with any provider - there was very little I had to personally do!The instructions were easy to follow, and I appreciated that I was able to follow the progress online.

If you're looking for a hassle-free way to unlock your device, MobileUnlocks is the way to go. Highly recommended!

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Johnson,

Thank you so much for sharing your positive experience! We're thrilled to hear that the unlocking process for your iPhone 7 Plus was straightforward and hassle-free.

If you have any questions or need assistance with anything else, feel free to reach out. We’re here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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S20fe
September 28, 2024

Brilliant service, very simple to follow and complete within minutes. 5

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Bruce,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service simple and quick—it's great to know we could help with unlocking your Galaxy S20 FE.

If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte

Australia
1 review
0 helpful votes
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Easy transaction
September 28, 2024

Very Pleasent people to deal with. Easy operation to have my phone unlocked and was done in a very short time.

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi David,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy to use and that your unlock was completed quickly. It's great to know that you were recommended by a friend—word of mouth means a lot to us!

If you have any other questions or need assistance with your iPhone 16 Pro, don't hesitate to reach out. We're here to help!

Best regards,
Charlotte