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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews

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Switzerland
1 review
0 helpful votes
Follow Monica Z.
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Easy to use
July 12, 2023

I am pleased with the outcome, after an hour i got my phone unlocked which I am extremely satisfied with. The one reason I rated it 4 stars instead of 5, is because I made my payment thinking there was no other payment. To then have another payment to make. I would prefer to just make an overall payment.

Date of experience: July 12, 2023
GB
1 review
0 helpful votes
Follow Stu R.
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I had no issues with using this service. Main thing is to have all the information you need and unlocking from the network provider will be quite quick.

Date of experience: July 12, 2023
Oman
1 review
0 helpful votes
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My mobail is not unlok
July 12, 2023

Already i send an email with attached video as request and request refund my 15+85USD = 100USD.
But no feedback i feel its scammers. My 100 usd is going my mobile still look.

Date of experience: July 12, 2023
GB
1 review
0 helpful votes
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IPhone unlock
July 12, 2023

I have just changed providers not paying any attention to my phone being locked in to EE who I wanted away from so I arranged for this company to unlock it EE are not the best at what they do in my opinion so I was very pleased that phonelocks after a bit of difficulty successfully managed it Mobileunlocks did the business well done

Date of experience: July 12, 2023
GB
1 review
0 helpful votes
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Hidden charges
July 11, 2023

Yes unlocked my phone a treat but the second charge did sting a bit once you have paid first charge nothing says there is a second hit or they will not go any further?

Date of experience: July 11, 2023
GB
1 review
0 helpful votes
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Rip Off
July 10, 2023
Updated review

Total Rip Off. I ended up paying them for a service that failed that I later got free. They are taking money from the vulnerable and elderly and not delivering. A pity they aren't UK based. If they were, I'd use U K laws to to try and stop them fooling others.

Date of experience: July 10, 2023

I'll have a good idea of how good it is when I've...
July 6, 2023
Previous review

I'll have a good idea of how good it is when I've had working proof it's unlocked

Date of experience: July 6, 2023
Canada
1 review
0 helpful votes
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Hidden fees
July 10, 2023

This service includes fees that are not explained when starting the process. It initally seemed that the price was $25, but the final fee was about $70.

Date of experience: July 10, 2023
GB
1 review
0 helpful votes
Follow Miss R.
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Charge £11 just to check your phone is 'eligible' to be unlocked and then a further £26 to actually give you the code! Avoid!

Date of experience: July 10, 2023
Ireland
1 review
0 helpful votes
Follow Ian H.
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Worked for my Samsung
July 10, 2023

Took slightly longer than expected to get the codes but worked all the same. Handy web page keeps you updated so you know where you stand.

Date of experience: July 10, 2023
GB
1 review
0 helpful votes
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Good
July 9, 2023

Good but started out with the process though it was done then had to pay more to complete the application that was false sale in my book

Date of experience: July 9, 2023
GB
1 review
0 helpful votes
Follow Comandariu O.
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IPhone 4s locked on Vodafone
July 9, 2023

I'm very happy with my experience, my phone is unlocked for any network. Thank you

Date of experience: July 9, 2023
GB
1 review
0 helpful votes
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Top Job
July 9, 2023

Done what they said they would do, and didn't take long.

Date of experience: July 9, 2023
GB
1 review
1 helpful vote
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Its a scam.
July 9, 2023

Awful, I paid the fees and had to wait 4 days to then be given codes that didn't work!

Spoke with David who told me I would have to purchase again to receive new codes if I wished to try again.

He then replied "We can refund you £10 if that will help?"

The process cost me £47.99 with nothing to show for it!

My advice would be your take your mobile to a shop so you can interact face to face with a person go get your device unlocked. Online you can be discarded easily when it doesn't work.

Lesson learned for myself in the future.

Date of experience: July 9, 2023
GB
1 review
0 helpful votes
Follow Sam N.
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Was skeptical at first but as time progressed they unlocked the phone as requested remotely which was useful since I didn't know the carrier the phone was locked to plus it was convenient for the priced associated with each service step

Date of experience: July 8, 2023
GB
1 review
0 helpful votes
Follow Neil T.
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They are not the cheapest but I've used them before and the unlocking had to go back to Apple for a refurbished iPad that I had purchased, and Mobile Unlocks kept me informed all the way through - when I received the email saying the iPad was unlocked, as expected my iPad was unlocked!

Date of experience: July 7, 2023
GB
1 review
0 helpful votes
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Mobile unlocked straight away!
July 7, 2023

Super happy! As soon as I paid, the phone unlocked (I did turn it off and back on again)

Date of experience: July 7, 2023
GB
1 review
0 helpful votes
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Samsung s10
July 7, 2023

Great service took less than 24 hours to get my phone unlocked

Date of experience: July 7, 2023
France
1 review
0 helpful votes
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Mobileunlocks are a con!
July 7, 2023
Updated review

I used mobileunlocks because it said €11.00
In actual fact it's €38 which is fair price however it's only fair if you need the service my phone was unbeknown to me unlocked I bought it second hand I paid The fee of €11 then I reviewed email demanding €27 to unlock what a con mobileunlocks knew my phone was unlocked yet they continue through the process just to rip me off! I am Furious they state no refund for a mistake as they have bills to pay yes agreed take the €11 but don't con people that's disgusting so please folks do all checks possible turned out the phone simply had a problem with the simm window not fitting as it was bent slightly mobileunlocks knew my phone was unlocked from the start yet they ripped me of for the full amont when they should of been happy to win €11 fir nothing do not use this company!

Date of experience: July 6, 2023

This unlocks service was so easy it's possible a child...
June 29, 2023
Previous review

This unlocks service was so easy it's possible a child could do it don't pay a fee of 30 40 or even 50 do it yourself with this amazing platform mobile unlocks.com it's fantastic thank you

Date of experience: June 29, 2023
GB
1 review
0 helpful votes
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Technically Excellent But
July 6, 2023

Managed to unlock phone that had bee out of use for 5+ years. Would have preferred an indication of total cost upfront rather than a drip feed of escalating costs at each of the three stages. Almost abandoned exercise thinking it was a scam.

Date of experience: July 6, 2023
Zimbabwe
1 review
0 helpful votes
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Very quick and efficient
July 6, 2023

Very efficient no problems at all. Would use this service again and recommend to other people

Date of experience: July 6, 2023