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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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Mexico
1 review
0 helpful votes
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Dos pagos
December 15, 2023

Si funciona pero no te dicen que serán dos pagos, el primero para ver si se puede desbloquear (te sirve para saber si el teléfono es robado o está en lista negra) y el segundo si no está en lista negra es para liberarlo, pero no es barata la liberación

Date of experience: December 15, 2023
Ohio
1 review
0 helpful votes
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Didn't work
December 14, 2023

Code provided did not work as promised. Now I'll have to spend hours on their help line.

Date of experience: December 14, 2023
California
1 review
1 helpful vote
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Classic scam
December 13, 2023

They tell you it's nine bucks, then they need another sixteen, then fifty, then they stall you for a few days, then they need another two hundred bucks, which is "a great deal" because they negotiated it down from several hundred for you, which you allegedly owe your carrier to pay off your phone. You contact your carrier and confirm the phone is paid off. You inform MU and they still say you still need their premium service. Avoid at all costs. Total scam. The positive reviews likely come from troll farms paid for by me and other victims. Sorry.

Date of experience: December 13, 2023
GB
1 review
0 helpful votes
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Total Scammers
December 13, 2023

Please beware and don't use. I read the reviews and most seemed good. I was a little worried about the ones that stated about them wanting an extra payment. So I carefully read their terms and conditions and it states that if they need to do an eligibility check and take more then 1 payment then it will say prior to making payment. I checked the payment page over and over and it didn't say anywhere about an eligibility check and payment. It just showed pay £11.99 for an instant unlock. I went ahead and paid and it started doing an eligibility check and then said I had to pay an extra £26 to have it now unlocked. I clicked on the bit where it said why am paying for this and it shows me a summary page which they are trying to say i was shown, where it says the payment is for an eligibility check and an extra £26 needs to be paid for the unlocking. THIS IS A COMPLETE LIE. THAT SUMMARY WAS NEVER SHOWN TO ME. They have been messaging me and they agreed to give me a refund, as they said its the right thing to do.
Now they are saying no refund and have shown me a screenshot that they have totally made up, trying to say that it was a summary of my payment page. It definitely wasn't the summary I was shown. I will be reporting them to trading standards.
They are going against TrustPilots policy and are just putting good reviews on their site, which I believe to be fake reviews.
Please do your research and check out other review sites. I have come across one where it is full of bad reviews where people have been scammed out of their money.
PLEASE, PLEASE, PLEASE DO NOT TRUST THIS WEBSITE!

Date of experience: December 13, 2023
GB
1 review
0 helpful votes
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Paid money still can't use phone
December 13, 2023

Everything quick and easy just hope it unlocks my phone now

Date of experience: December 13, 2023
France
1 review
0 helpful votes
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Arnaque
December 13, 2023

Les coûts sont cachés.
À chaque étape il faut payer pour qu'au final rien ne fonctionne.

Date of experience: December 13, 2023
Uruguay
1 review
0 helpful votes
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Muy satisfecho con el servicio.
December 12, 2023

Realizaron el desbloqueo de la SIM de mi iPhone 11 Pro Max en tiempo record. Es cierto que el costo fue poco elevado, pues realicé un pago primero de $12 dólares aproximadamente, luego $50, y luego me notificaron que no podía realizarse el desbloqueo estándar y necesitaba un desbloqueo Premium por el que me cobraron $329 dólares más. No me asombre de los elevado del precio pues me notificaron que se debía un pago de más de $600 doláres en la compañía, razón que ya de antemano sabía. Decidí pagar la suma y en tiempo record (5 días) tuve mi teléfono desbloqueado de forma permanente. Cabe destacar que en todo momento se puede consultar el estado del proceso.

Date of experience: December 12, 2023
Tennessee
1 review
0 helpful votes
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Didn't have to pay a arm and a leg. Love this company. Stand by their words with MobileUnlocks. I'm Impress. WOW

Date of experience: December 12, 2023
Bahamas
1 review
0 helpful votes
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Didn't Work
December 12, 2023

I have a phone from aliv and I have a btc sim and I was trying to get it unlocked to use the sim and I was very unsuccessful even while using this platform. I explained it but I have yet to get any good assistance.

Date of experience: December 11, 2023
Mexico
1 review
1 helpful vote
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No se pudo desbloquear el celular
December 11, 2023

Ya van 5 días des que se mando el código de desbloqueo y no se ha podido... Realmente necesito una solución o mi reembolso

Date of experience: December 11, 2023
Canada
1 review
0 helpful votes
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Costs more than advertised
December 11, 2023

Started at 24.99 for an unlock, then another 45 99, then waited 5 days for a code that didn't work. And of course it was all my fault. Will never use this again

Date of experience: December 11, 2023
Mexico
1 review
0 helpful votes
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Muy satisfecho
December 11, 2023

Increíble super rapido el desbloqueo tardo menos de lo que aparecía me agrado bastante lo recomiendo

Date of experience: December 11, 2023
Wisconsin
1 review
0 helpful votes
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Very happy
December 10, 2023

I had a phone that was locked by the carrier I used before. The phone was paid off they still wouldn't unlock it for me. You guys had it unlocked within a few hours. It was so easy and a good price they even gave me 10$ back. If I ever have to unlock another phone I will be using your service again.

Date of experience: December 10, 2023
Ecuador
1 review
0 helpful votes
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Att usa lock
December 10, 2023

I had a lock issued by att and the team at mobile locks worked up their magic and now i can use my esim phne everywhere i want to. Thanks

Date of experience: December 9, 2023
Ohio
1 review
0 helpful votes
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I am so glad Mobile Unlocks exists!
December 10, 2023

The site was very easy to use. I was at my wits end when I found this site. They had my phone unlocked in 24 hours! I am so thankful for Mobile Unlocks.

Date of experience: December 9, 2023
GB
1 review
0 helpful votes
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Unlocking
December 9, 2023

The service was very good and easy to understand my phone is working great

Date of experience: December 9, 2023
California
1 review
0 helpful votes
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Although they admited my phone was actually not blocked so the second payment would be 0, it has now been 3 weeks of emailing them for nothing because they refuse to refund me.

Date of experience: December 8, 2023
New Jersey
1 review
0 helpful votes
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I know that I would use any other Unlock service if I had a popular brand phone. The only other sites that support my uncommon phone were too similar to their web design Why I'm pretty sure they are behind those too. But they were all S30. Why I fell for their $15 multi-payment scam. Why people should use any other service, which actually price match. My phone should had failed 2 eligibility test steps, so paid for useless test and not comfortable any of their lock codes at $30 or $65 would work. Why only comfortable risking $15 for $40 phone.

Use any other service for popular phones. I was screwed cause my off brand phone was only supported by these scammers, if even gave me working unlock code that other services guarantee and price match..

Date of experience: December 8, 2023
GB
1 review
0 helpful votes
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Too expensive
December 8, 2023

Initially, it looked cheaper than other websites' when paid the initial payment its price went up three times more than the original prices

Date of experience: December 8, 2023
Puerto Rico
1 review
0 helpful votes
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Great
December 8, 2023
Updated review

Great just took to long but it works I highly recommend

Date of experience: December 8, 2023

Yes hope it can be unlocked
October 16, 2023
Previous review

Yes hope it can be unlocked

Date of experience: October 16, 2023