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Mobile FunReviews 185

2.5

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Mobile Fun Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and affordability of products, highlighting positive experiences with timely deliveries. However, a significant number of reviews express frustration over poor customer service, including long response times, issues with order fulfillment, and inadequate handling of returns and refunds. Common concerns include defective products and a lack of accountability for errors. Overall, while there are satisfied customers, the prevailing sentiment suggests that the company struggles with reliability and effective customer support, which may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
50
value
51
shipping
49
returns
20
quality
51

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Mobile fun best ever.
November 27, 2016

To be honest, I stumbled across Mobile Fun by accident and I'm really glad I did.
I was looking for a case for one of my phone's and thought I'd give them a try, that was 3 to 4 years ago and I have used them on a regular basis.
They have really good prices, promt delivery and unlike other sites you don't get ripped off and I will keep using them.

Date of experience: November 26, 2016
GB
1 review
1 helpful vote
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Excellent
November 27, 2016

I bought a gel case and screen protector for my Samsung phone. Both were excellent quality products and at a competitive price too. I also bought a cordless charger which was a LOT cheaper than I could pay on the high street. Mobilefun is a fantastic website excellent service, products and prices. I would definitely recommend and use again.

Date of experience: November 26, 2016
GB
1 review
0 helpful votes
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A company that cares
November 27, 2016

Its nice to come across a good company these days.
Good prices, good stock levels and good communication. And most importantly if something goes wrong they put it to rights.

Date of experience: November 26, 2016
Saudi Arabia
1 review
0 helpful votes
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For all your mobile phone needs, and some cool gadgets, try-out the MobileFun online shop. You won't be disappointed. Great for your own stuff, or for presents to others. Go-on, have a go.

Date of experience: November 26, 2016
GB
1 review
0 helpful votes
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Purchased several screen protectors & cases for my and sons new moto g4's bought for xmas. The tempered glass protectors are fantastic and fit perfectly also the slimline gel case fits like a dream, for only £7.99 a steal too.
This web site is easy to use if you just add your mobile brand it pulls up all items specific to that brand. No need to trawl through pages and pages.
Recommending it to everyone.

Date of experience: November 25, 2016
GB
1 review
0 helpful votes
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Excellent quality phone cover. Very fast service and delivery on a user friendly website. Would highly recommend

Date of experience: November 25, 2016
GB
1 review
0 helpful votes
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Excellent Sevice
November 26, 2016

First class service. Items arrived very quickly and they were exactly as described. Very happy customer.

Date of experience: November 25, 2016
GB
1 review
0 helpful votes
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Good product which does what it says. Fulfilled on time from MobileFun - no complaints there. Good product, good service

Date of experience: November 25, 2016
GB
1 review
1 helpful vote
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Consistently good in all departments, service, prices, delivery and merchandise. There are plenty of similar companies but on the net but MobileFun simply must be one of (if not) the best for all your mobile accessories.

Date of experience: November 25, 2016
GB
1 review
1 helpful vote
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Regularly buy from Mobile Fun, good products and fast delivery. Thoroughly recommended

Date of experience: November 25, 2016
GB
1 review
0 helpful votes
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I ordered a product on the 4th october and paid £349 + £7 express postage, the advert said pre order, with an expected 2-3 week wait, at the end of the 3 weeks i was emailed an obviously pro forma email stating supply problems and a new date of 7th November, i replied asking if they are sure as other sites are stating 18th november, they assured me that they get stock before anyone else, now on the 11th they are stating they'll have stock to them on the 18th after all, so by the time of delivery i could go and get it in person from a shop, any by holding my money and my order for some 7 weeks they've deprived me of pre order offers from other sites. This company will tell you anything to keep hold of your money, whilst purporting to be some special company that gets stock early. A lesson learnt for me.

Date of experience: November 11, 2016
Virginia
1 review
1 helpful vote
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Buyer Beware
October 24, 2016

Corresponded by email with a representative from Mobile Fun regarding the compatability of an item with my Samsung Tab S2. Recieved a favourable response so went ahead and placed an order and paid for next day delivery. Five minutes later I received an email from Customer Services to say that the item was out of stock.
Responded by requesting that my order was cancelled and requested a refund. Five hours later and I still have not received a response. Thank goodness I paid through Paypal because I can now ask them to recover my payment.
Suffice to say, I will not be dealing with this company again. Customer Service = POOR Communication = POOR Shopping Experience = POOR

Date of experience: October 24, 2016
Malta
4 reviews
6 helpful votes
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Nice
October 11, 2016

I just come to ask a question related to the phone I wanted to buy. The consultant was very polite and I baught a phone (Inspite of the fact I wasn't going to do that). I'm totally happy. Thank you!

Date of experience: October 10, 2016
GB
1 review
2 helpful votes
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I bought 2 speakers to link with my mobile. I charged them up but they didn't work and so sent them back and they only gave me a partial refund because they said they were not faulty which they clearly were. The principle is terrible, they definitely did not work at all and to be honest even if they did they should refund in full. Avoid this company like the plague.

Date of experience: August 25, 2016
South Africa
1 review
1 helpful vote
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Unethical
July 14, 2016

Placed an order and was charged immediately.
2 weeks later they had not shipped the order.
When I enquired they created a similar order, charged me again (more than the first), and refused to cancel and refund. Now I'm out of pocket more than double what I was invoiced.
They no longer respond to e-mails, and my bank wants me to wait 31 days on the off chance a miracle happens and this thief refunds me.

They also store your card details in case they want to charge you again later. Do not trust sites that don't have a secure 3rd party payment gateway!

MobileFun.com / MobileFun.co.uk / za.mobilefun.com / the NZ and Aus one all shipped from the UK- all the same thief

Date of experience: July 14, 2016
GB
2 reviews
0 helpful votes
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This is a great case, it fits very well, all of the holes are in the right place and the buttons give a nice positive click when pushed.

It also looks stylish whilst maintaining a nice slim look to your phone.

Date of experience: June 17, 2016
GB
1 review
0 helpful votes
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So easy to buy from
April 18, 2016

I was really impressed with the ease from choosing to buy all the way through to delivery. I know it should always be like this but sometimes it just isn't, with MobileFun it was a great price, easy to use website and quick delivery.

Date of experience: April 18, 2016
GB
1 review
0 helpful votes
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REGULAR CUSTOMER
April 16, 2016

Whenever I need a new phone cover I always use Mobilefun. Great choice, good prices, quick delivery. What more could you ask. One word, RELIABLE.

Date of experience: April 15, 2016
California
1 review
0 helpful votes
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Excellent service
April 16, 2016

Plenty of choice and easy website to use. Excellent communication between myself and company via email. Very pleased with the phone case that I had choosen would buy from the company again.

Date of experience: April 15, 2016
GB
1 review
0 helpful votes
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Got what I wanted quickly in this case a pair of headphones & surprisingly cheaper than elsewhere too. Very happy with my product & will certainly use MobileFun in the future.

Date of experience: April 15, 2016

From the business

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mobilefun.co.uk
Founded in 2000
Birmingham, WMID