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Mivenus Reviews Summary
Mivenus has a rating of 1.7 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mivenus most frequently mention customer service and return policy.
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Total garbage! Bought as a gift and so disappointed! Not even remotely close to the advertised photo! Buyer must pay for returns to China! Worst transaction ever!
Shoes are crap! Not even close to the quality or description in their photos or descriptions. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. Unable to return... only exchange. SCAM SCAM SCAM
I've had the same experience as the others. The shoes are really cute in the pictures, but are junk. They don't fit and now the company has gone silent on my requests for a return. They have now disappeared from Instagram which is where I first saw them. Right after I ordered from them, my credit card number was stolen. Maybe a coincidence, but don't buy from this company.
Asked to return them. They refused! But their site states "100% satisfied or return." I told them I would write a bad review. Then they agreed to return them, providing no return address and said I had to pay for shipping back to China. DO NOT BUY THEM! Wish I had read these reviews first!
Just a couple of days ago it was something beginning with a "T" Tanzino or something like that. DO NOT SHOP WITH THEM. Total fraud as everyone else has stated. It took 21 days to get the shoes. Ordered for a friend.
Once I demanded them ship my product because they said it could take 60 days!... I watched it travel around cities outside of LA and close by for over 2 weeks! Craziest thing... kept saying in transit or being delivered. How can it go to 4 cities in CA and then be delivered! A nightmare. Please avoid this company and the names it changes to!
The boots I ordered never arrived Minevus says it will take 30% of my money to issue a refund even though it is their delivery problem. They don't keep you updated on delivery either. Bad company to do business with!
I don't know if they were leather or plastic since I have yet to receive them. I am now trying to get my money back. Last time I'll buy anything online from an unknown store.
DON'T buy these... they are total crap! They are only good for picking up dog $#*! in the yard! I only wish I had read the reviews before I bought them! Consider yourself warned!
Generally misleading pictures of the products they offer. In reality you get low quality garbage instead. When you ask for a return they refuse.
Don't fall for the pretty pictures of their products, and if it's not what you expected, the refund policy is nefarious - not representative of what was on their website. I ordered a pair of leather boots - very nice photos - and received a pair of plastic, glue slathered, fake shoes. If you wish to return them I was told I have to pay the shipping back to China(!) and there would be a significant delay in processing a refund IF they decide to refund at all. Very 'nice' representatives however no meat to the discussion and with a POOR PRODUCT like these boots, I would recommend you STEER CLEAR of this company!
The shoes look like pictures, true to size and don't seem to be cheap. Customer service is great, they would respond to all your questions and help you out with sizing and paying...
I give them 4 stars. The one star taken is for the 3 weeks it took my shoes to arrive, which is not as fast as I expected.
The boots looked really cute in online photos, but they are absolute garbage. I ordered without researching the company first; my bad. I was beginning to get a little concerned about whether I would ever see the shoes, as it had been weeks with no communication from the seller, although the money had been withdrawn immediately from my account. Furthermore, my PayPal statement listed the transaction as "Tuition & Fees", which sounded pretty suspicious to me.
I figured the money was lost, but then one day a pair of plastic boots arrived. Literally plastic: the cheapest pair of Dollar Store merch one could imagine. I found the website online and contacted the seller by Email and received the same runaround others have noted here. Finally, I was told I could return the boots to China at my expense, but they would issue no RMA, and they gave me no address either. Yup, that's a hard-earned $80 down the drain to a disreputable bunch of cons. Do NOT buy these shoes!
These shoes are POS! They look nothing like the photo, cheap cheap cheap fake leather and SMELL. I'm embarrassed to donate these! HUGE waste of money and the shipping and communication were also terrible. If there's a class action suit against these thieves, count me in.
Their shoes look great online but they are junk. Comes with no return information. Had to go online to find it and they only offer refund or exchange for 10 days. I will not order from this site again.
The shoes I received were not as ordered; one pair was boots rather than sandals. They are very cheap plastic shoes, not made of high quality leather as the website claimed. It also took weeks to receive them, leading me to believe they are nothing but a Chinese company scamming people.
Their attention to customer service and profesionalism is unrivaled. The reps are always friendly, you can chat easily with them. I recently bought a pair of shoes and a pair of sandals from them and I have nothing to complain about. The products are well made and the price is good. Would definitely recommend!
Until now I've bought 3 pairs of shoes from them. They shipped it fast and the description absolutely matches with the content. The customer service is really good, they texted me and helped me out when i wasn't knowing how to pay with my card. Thank you!
Great store. Have to give it 5 stars.
I have seen better quality at the 99 cent store.
An e-commerce taking advantage of the online shopper. They say they stand behind their product - you have to return it to CHINA! You'll never see your refund. Garbage Garbage Garbage.
I would suspect their 5 star ratings are Bogus. Cheap Cheap quality. So angry I did not do my homework.
The leather is soft, supple and great quality, the color is beautiful, once you put them on the feel is amazing. The best buy for such a good.
I would give it a zero if I could! It took three and a half months to get the shoes. Very cheaply made and do not fit at all even though it says they are size 8(39). They will not refund my purchase but to return them I have to pay to ship them back to China for an exchange. If the timeline is the same, I won't receive them back for seven months! Total scam.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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